US Post Office CARRIER ANNEX

Reviews 10

HE

Heather Hildebrand

Worst post office and letter carrier. Packages constantly delivered to neighbors who have to bring them to us. Lightweight envelope left on porch on a windy day and blew away, found by someone a block away and delivered to us. 2 weeks prior to going on a 10 day vacation I filled out an Auhorization to Hold Mail form and handed it to our letter carrier. He stuck it on the dashboard of his mail truck and left. 2 days before we left, I called the post office to verify they were holding our mail. They had never received the form and asked me to come to the post office and fill out another one in person, which I did. We returned from vacation to find TEN DAYS WORTH OF MAIL crammed into our tiny mailbox, and three packages left on our porch (which our neighbor was kind enough to collect for us). I called the post office, furious. The "manager" was completely unprofessional, claiming our letter carrier was "one of the best they have." He said he would talk to him about the issue and call me back. He never called me back. I finally called USPS directly and they walked me through how to file complaints online, explaining that its important to use the same drop-down menus each time you file a complaint. After 3 complaints from the same customer using the same drop-down menus, the complaints are escalated to the head office and investigated. Its the only way to get your complaints heard.

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CA

Cameron Statler

Staff at the office are great...... The carriers....Not so much.... Weve been dealing with issues since we built our house and moved in 1.5 years ago. More than a dozen times packages have been marked as "delivered" and either been left at the wrong address, put in the wrong box, or not delivered. Most recent example : Amazon package was supposed to be delivered on a Sunday. USPS site and Amazon both show said item as delivered at 6 PM Sunday evening. We didnt receive anything. I checked the cluster box and with neighbors, but nothing. I take time out of the office Monday to go to the station. I provide the tracking # and info showing item as delivered. Staff at station advises me "Oh he didnt deliver it. He marked it as delivered because he was supposed to deliver it, but he got tired and didnt finish deliveries. He is going to deliver it today." Rep at office made it very clear its not acceptable and doesnt know why the carrier did that, but she insinuated that he/she does it on a regular basis. Glad I took time out of my day to track down a package that shouldve never been marked as delivered.

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YV

Yvonne Parker

Once again our mail carrier has become lazy. (So she thinks If it doesnt fit lets just rubber band it.) As you can see it is still quite obvious that packages are in the box. This time the packages were 3 deep with the other mail. If it doesnt "fit" take it to the door. Come on Postmaster. My feedback to the companies that shipped the merchandise will be made aware of this too!! Woodneath Farms Resident 8/26/17 Today the carrier delivered my package only to the garage door. Couldnt make it another 10 steps to the front door (where it would be protected and less visible) leaving the package very visible to anyone driving down the road. Still unacceptable. Trust me I will be furnishing feedback to the place of purchase. the supervisor at the annex had told me the person had been fired. Obviously NOT!!

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MA

madi Liebschkin

This is one of the worst places of business ever. These mail carriers are so damn lazy. They scan it as either delivered or tried to deliver when it wasnt delivered. No notice is ever left. They scan so they dont have to deliver it that day. The people at the office never NEVER answer the phone. I seriously cant believe half of these people even have a damn job! You deal with people freaking money here! Dont freaking scan something as delivered when it wasnt delivered! And dont deliver it to the wrong freaking address!! How hard is it to read a freaking address and get it right? Im so fed up with this crap. Why isnt there a way to leave a formal complaint? Why dont these managers or supervisors make sure their locations are run accurately? This is just beyond ridiculous.

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MI

Michelle Rodriguez

I rarely get my packages. They are either delivered to the wrong address (not even the correct street), marked as undeliverable and returned, or held at the post office for pickup (they are not large packages). I have encountered one very helpful lady there who actually went out and drove to where my package was scanned in as delivered once to try and retrieve it for me, but other than that, all they ever say is I dont know why you didnt get it. Not helpful. We have lived at this address for 5 years and there is no reason a package should ever be returned as undeliverable.

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TO

Toddy P

This post office cannot be trusted with our mail. Mortgage check sent in outgoing mail was never picked up. Resulted in stop payment and online payment. Packages were left at incorrect addresses many times. One of the worst was a neighbor had something liquid delivered. The mail service decided it was okay to deliver despite the fact that it was dripping all over the other boxes and sidewalk. Oh and that too was left at the wrong house. Keys made take 15 days to receive. Zero pride in their work. This all took place within one month of moving into this location.

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XE

Xerixxus Warcraft Channel

I had a package that was supposed to be delivered, they claimed they delivered it but left no notice that they took it back to the post office. I called themy and they said itd be here today because they were re-shipping it back here. They did not bring my package today as I figured they wouldnt, now I have to wait until Monday for my medication and hopefully I wont have to go to the hospital. Thanks a lot guys... if I end up at the hospital theres going to be a problem.

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DA

David Chappelle

Moved from 64151 to 64119. Waiting on my subdivision box key for almost 3 weeks now, but also have no mail though I know I am getting mail. They say it could be in Boulder Colorado! I did not stop or hold my service so it should be at this location. This is just another example of why they need to be privatized. I would like to get a large group together to officially lodge a complaint about this postal office.

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ST

Steve Mueller

Consistently leaves lid wide open when it works and holds fine. Toss packages on porch and recently left a big Amazon purchase tied with a rubber band to the lid of my open box... too lazy to carry to porch. I have zero faith and trust in this office. I pay extra to have things shipped ups and FedEx and have gone paperless when possible. Ive called in the past with my concerns but they go no where.

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DA

Dan Eng

Only because zero was not an option. The worst postal carriers in the country work here.Wont answer the phone ever, dont wear official uniforms, cant read adresses or know what street they are on as long as house number is the same. Hire monkeys they would be better glad my taxes pay the stupids to have a job.Sorry Im ranting but no words describe how much they suck.

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