Address: | 3035 N Sanders St, Helena, MT 59601, USA |
Phone: | +1 406-996-1950 |
Site: | planetfitness.com |
Rating: | 3.4 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours 12AM–9PM 7AM–7PM 7AM–7PM |
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James Parrott
They have a giant sign on the wall that says that everyone is accepted and respected here. I doubt any of the management has ever looked up at that sign. I definitely did not feel respected there. Unlike a lot of other Planet Fitness locations, this ones not a 24 hour gym. I came from a much smaller club and a much smaller town that managed to keep the gym open 24 hours 7 days a week. So I know it can be done. My issue is not with the brand - just this location. Unlike my former club they do not have a family change room or rest room. This makes using the gym a lot harder for me and adds to the feeling of not being welcome there. They really dont know what theyre doing compared to other locations and other gyms in the area. This is a less important issue than the unwelcoming environment and staff attitude; however, the equipment here is not sized very well for people who are shorter in stature. Again, this is unique to this location, not all Planet Fitness. I miss my old club a lot. I always felt welcome there and accepted, even after midnight on Fridays.
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Rebecca Sharp Hamlin
I really like this gym overall and the affordable price with NO contract being what attracted me. Staff are very friendly and helpful! They do need Wi-Fi and the only real problem I have is the "music." Its always the hip hop/ techno modern whatever channel being played and even though I listen to my own, I still can hear it over the intercom. Im a musician and prefer to listen to a variety rather than the stuff that appeals more to a small portion of the audience...please consider my request to alter the music situation and have customers be able to listen to a variety of stations or something, or when hooking up on one of the tvs to have a choice in plugging into different music genres. Thanks!
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richard holzboog
Very rude people I have had the money taking for my bank twice in two days for one month when I talked too management the lady was rude also for the Helena mt on and told me there is a 58 dollar buy out fee for the black card and when I got on the website I cant find it they are robbing me and thats bull I hope no one else goes though this with these people I will never use there business or spend my money there again I say 0 stars and hope this place goes out of business
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Michelle Boyer
Sure feels like a contract to HAVE to do direct deposit. I tried to buy two one year memberships outright for my daughter & I for our birthday/Christmas presents, because its the only thing we wanted. We were denied membership because we wanted to pay in full. I have no checking account. Thanks so much for your help & services. Its all a big lie. Im so disappointed.
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Tawnya Rieben
Great atmosphere. Staff is always very friendly and helpful. Great equipment. And even during peak times, still not as crowded as my previous gym! Its odd to see others comment about rude staff - theyre so incredibly friendly!
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Ian Smith
5 stares once they get wifi.. I dont like blowing through my data on my phone. Charge everyone an extra buck if you need to.. makes up the cost for wifi
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Darla Cook
Very disappointed that we were not able to pay annual dues. Would be something for the planet fitness center to consider. have not used the place yet.
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mark ward
Friendly staff. Plenty of cardio equipment, and weight machines. Even during peak times there isnt an issue waiting on equipment.
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Chrystal Bowen
New quality workout equipment and the price is certainly right. No swimming pool but for the price you cant get much better.
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Bill Anderson
Plenty of machines. Clean. Staff very helpful. Fees reasonable. Massage machines wonderful. 20 televisions up front nice.
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Nicholas Salveson
Nice new equipment and modern place, TVs are good but have limited channels. When are you going to provide more channels?
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Julia Caro
Incredibly rude manager. Im stuck in a contract though. Im still in shock at the treatment I received
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Jennifer Sroczyk
Actually enjoyed the gym. But the staff was rude and extremely unhelpful. Such a shame.
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Quay Painter
Great place! Awesome environment and great equipment. Staff if very kind and helpful.
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will ebert
I go everyday and love it. No problems. Except not getting buff enough yet. ;)
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Cole Wagner
Great gym. Little crowded at times but more than enough equipment.
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Chris Adamcik
Nice new place for a good workout. Nice staff but they need WiFi.
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Ciarra Krantz
Great place, clean, new, friendly. Would like some class options
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eddie roques
Another overcrowded and overly commercialized fitness center.
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JKDAN S
Horrible place. Staff is there absolute worst.
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Shawn Kidwell
Great place for advanced or beginners
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Dena McGee
Clean, fun, non judgmental, nice staff
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aaron erdelyi
Great place to get your work out on.
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Miranda Johnson
Clean equipment and friendly price
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Heather Kalchbrenner
Good club, clean and fair prices
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amy 4living
Always too busy