Address: | 3423 2nd Ave #1, Kearney, NE 68847, USA |
Phone: | +1 308-234-5550 |
Site: | century21midlands.com |
Rating: | 4 |
Working: | 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM Closed Closed |
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Ryan Whelchel
Alexis McNeal was the one I was working with, Ill just start from the beginning. When I moved in i had a DEAD MOUSE laying right in the middle of the living room, along with cob webs everywhere and dirty cabinets. I complained about it and all I got was a free cleaning which I didnt even need since I did it myself. One Friday night I was using the restroom (#1 just fyi) and while flushing, the water would not stop rising and eventually started over flowing. I quickly turned the valve off and looked everywhere for a emergency number to call but there was none. I sent Alexis an email and she called me pretty quickly (It was by luck that she checked her email, she admitted it). I told her the situation. It didnt get fixed for 3 DAYS!! Unbelievable that I had to keep going down the street to the gas station to use a restroom. I had to move out early so they took almost half of my security deposit, which is understandable. I cleaned the entire place all around and left it in the same exact condition that I received it in. After moving out they said they would send me the rest of the security deposit in the mail. After a month I get a letter and I received NOTHING back. I got charged for cleaning, in which the cleaner came a month after I moved out so of course dust is going to accumulate. I was charged for a full carpet cleaning that didnt need to be done. The carpet was brand new when I moved in and I never wore shoes around the apartment nor did I ever spill anything on the carpet. It was just fine. It was really interesting that the remaining security deposit I had left after the re-rent fee, just happened to be the exact amount that they charged me with the extra unnecessary cleaning. Id really recommend going elsewhere. But unfortunately in Kearney NE, You dont have much options. Just really be careful if you do happen to go there. Good riddance
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Landis Love
I will NEVER go through Century 21 Midland ever again. They made it impossible to break our lease (even when we paid for the coming months like it said to do in the contract to break the lease). We had a major roommate issue where the police were involved because there was violence and when the police told me to go to Century 21 to help get the unnamed violent person out, Century 21 didnt care at all. They dont care about the safety of their tenants and the apartment that they said they would "fix up" during the viewing, was still as bad when we moved in. The refrigerator had horrible mold in the back of it. The guys who came to replace it said they dont know how they let us move in with so much mold in it. And when we asked them to fix the torn up carpet in the first week (like we are told to report) because we didnt want to further damage it, they said they werent going to fix it, yet that bill came out of my deposit. I asked them to fix it and they didnt, yet I am somehow responsible to pay for after I had to move out because they wouldnt help me. No. And when almost all of our windows and screens were broken when we moved in, and we asked them to fix it in that first week the guy who came just duct taped it and said "dont open your window" (which is meant to be a fire escape because we were in a basement). Never again will I work with these people. They only care about your money.
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Alison Yarbrough
This is not because they gave the rental to we were interested in to another party... We called Century 21 to set up a viewing of an apartment on a Thursday, we set up a viewing on Friday. We showed up to our viewing appointment on time, and were informed that the maintenance man had the keys and that we could not look at the apartment that day. We had the money for a deposit that day even. We had driven two hours out of our way. Kelly who was in charge of the showing let us know that no one else had called about viewing it. We were understanding and rescheduled a viewing for that Monday. We again showed up for the appointment on that Monday on time, with deposit in hand. We viewed the apartment and decided it was worth putting in our application, and deposit. We waited two days, until they finally called us back telling us they were giving the apartment to someone else. What I am upset about is the poor management. A simple phone call would have saved me 2 hours of my time and money driving back and forth to Kearney. This was an extremely disappointing experience. We basically paid $60 to put in our application for no reason. I encourage others who are looking for rentals in the Kearney area to look elsewhere. Century 21 doesnt like to rent to people with full-time jobs, and good credit.
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Em and M Youtube
First I would like to say, I love my new apartment. Its amazing, beautiful, and perfect for the college kid that I am. But there was some down sides to all of it. We signed the lease and was told that It was cleaned and ready for us to move in, so we did! We enter and right off the bat we could tell that the walls were dirty. Hand prints everywhere. So we are like "okay maybe this color of paint just shows a lot of hand prints". We move onto the kitchen and there was food splattered all against the wall. Red stuff dripping down all the way to the trim. Not only there but by the stove there was food splattered against that wall as well. We also found a marshmallow in on of the cupboards......it definitely wasnt ours. So we go into the laundry room and our washing machine had old detergent inside of it. The picture attached was part of what I was cleaning. Sure it didnt take long for me to clean the washer (about a hour) but it was super gross and I did gag a few times because it was nasty. So instead of our apartment being clean I did have to go buy cleaning stuff just so I wouldnt have to look at the uncleanness that we moved into. The workers at century 21 are so nice but I did expect to move into a clean apartment.
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Frank Borrego
Funny, I wish I could rate my experience with Century 21 Midlands a Five star experience like others... Unfortunately, like the few souls who, like myself who are forced to give a 1 have all coincidentally have done business with the same neglectful Property Manager Alexis McNeal. Let me get something straight before doing business here... Do it with anyone but Alexis Mcneal. If youre appointed her find a way to meet with others or... rightfully turn her particular service down. Like the few, she will not lift a finger to assist you, she will not be easy to get in contact with incase of sudden emergencies and will smile in your face at any concerns you might pose. Anyone else there is more deserving of a commission then this woman. Please, heed my advice. I wouldnt spend time and effort writing this review if I wasnt looking out for YOUR best interest. Have a great and god bless.
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Janet Henderson
I have rented from Century 21 Midlands for over a year and a half. I am also aware of how maintenance requests are handled. Century 21 Midlands manages property for the owners so the rules and major maintenance governing certain addresses are also set and approved by the owners. When a contractor is called, THEY schedule repairs according to their own agendas. It would be nice if someone could just run over a do what we need right away, but that isnt realistic. Minor repairs most of the time are taken care of and you dont hear about the tenants pleased about that. Major repairs or replacements do take time and unfortunately just arent satisfactory even with the powers that be. Communication is very important. If you have made a request, it is important to be patient and do follow up with the leasing agent.