Address: | 5260 W Seventh St, Reno, NV 89523, USA |
Phone: | +1 775-624-2079 |
Site: | walmart.com |
Rating: | 1.7 |
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Jeff Downs
I have bought tires from Wal-Mart for years for all of my vehicles, but no more. I purchased a set of Goodyear Viva-2 tires for my mini-van, the only vehicle I have left with Wal-Mart tires on it. After two years, I had a leak in the tire and when I went to the Tire center at Wal-Mart, they said it was too worn to fix, so they had to be replaced. Wal-Mart pro-rated the tires, and I purchased the replacement tires (for the two bad ones) in May of 2015. March 2016, the other original tires started separating, causing a wobble in the steering. The tire also started leaking. When I spoke with a service person, he immediately concluded the tires were too worn to even rotate them and refused to touch them. No warranty was offered this time. So, I bit the bullet and purchased a full set of tires at Costco and couldnt be happier. The new tires are much quieter and the cost was acceptable, despite the newer set of Wal-Mart tires on the minivan having less than 18,000 miles. I am done with the service and tire quality at Walmart. The management either needs to look at the employees attitude and correct it, or they need to accept that people see them as scheming. I have no confidence in how this department operates.
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Joshua McNeal
Only went here because of employee discount. Service was mediocre, took too long, and would not rotate tires because I only purchased 2. Outstanding service and customer satisfaction should not be limited to just what I purchased. Another walmart fail.
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Sergio Valetnich
These people are clueless its like watching Keystone cops, tires are OK but the service is horrible
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Alex Grassi
Talked to some dude on the phone didnt seem like he wanted my business so went else where!
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Wolfgang Krause
Great. Replaced tires