Public Storage

939 Atlantic City Blvd, Bayville, NJ 08721, USA

Address:	939 Atlantic City Blvd, Bayville, NJ 08721, USA
Phone:	+1 732-930-2003
Site:	publicstorage.com
Rating:	4.8
Working:	9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–5PM 9:30AM–5PM

Location

Photos 11

Reviews 15

Tara Estrella

My experience was good at first then turned quite stressful. I was pleased to get my first months rent for only $1 and the customer service representative at the desk was very helpful and pleasant to speak to. Things took a turn for the worse when, I received a voice mail message on my phone from "Shirley" who is the manager at the Bayville location. This woman left me the rudest message possible and spoke in such a negative, nasty tone! To make matters worse she was NOT supposed to call me at all because the business message she left was to tell my mother that she owed $24.00 on her old account. Well, it turns out that my mother was being charged this fee in error due to a mistake that Public Storage of Bayville made. I was very disappointed that this woman was supposed to be a manager and had the worst customer service skills ever! I have an Associates degree in Business Management and would NEVER speak to my customer the way this woman spoke to me! Overall, this location has poor management skills. Moving is stressful enough without having a manager named "Shirley" call me in error to rudely tell me that me I owe money that I dont even owe! Needless to say this woman made my move so much more stressful then it had to be. Movers Beware.

Mike D

Ive been renting at this location since 2010. Actually, its more like Ive become a member of Shirleys (the Manager) family since then. When I moved in, it was during a difficult time. Shirley made things easy and seamless to get my things stored safely. The facility is VERY clean, well lit and organized. Every time I stop in, shes always ready with a "How are you hon?!" and a smile. During Superstorm Sandy, I was worried about how my belongings would be. I contacted Shirley, and she assured me my things were dry, safe, and secure. Shes a GEM, and the facility is top notch!

shirley schiele

My name is Tracy Kessler I had to use Shirley s phone as I could not get mine to work but I wanted her to get my review .The girls in this office are very nice .Shirley and Virginia. Talked with Shirley last week and Virginia rented me the unit .I so highly recommend this office to all my friends. They care about you as a person and go out of their way to make sure you have the right size unit at the very best price.i feel safe and very happy here and know my things will be safe here thank you public storage for haveing such great people to work for you

Krissy Accisano

The lady we dealt with is Shirley. She was so wonderful in accommodating our last minute renting situation. We got stuck with extra items and no where to store them. Shirley absolutely helped take our very stressful problem and helped us to have an easy solution. Not only did she help us but she was very kind even though we showed up on a Sunday at about a half hour to close. I would highly recommend this storage location purely due to the fantastic service we received from Shirley.

Jennifer Drellock

I have been looking around for a storage place and all the ones I have stopped in do not compare to this location. Not only is it convenient and clean but the staff, Shirley Schiele, is very professional and hospitable. Friendly service and accurate information make for a pleasant experience that I will recommend to others should anyone I know require a storage unit for their belongings for whatever reason. Excellent service....

Steven Knight

From the moment I walked in, nick was courteous and professional. The rates are competitive and the facility is kept clean. As the owner of SETT Movers, a local moving company, I have the opportunity to see lots of different storage units. This place is just what I look for!!! I feel very comfortable sending my customers there. Keep up the excellent customer service, nick. Thanks. Steve and Tara Knight

Robert D.

This was the first time I ever rented a storage unit, Emily was thorough with the explanation about everything I needed to know and helpful on what size unit I was looking for, the place is well lit & clean, when I checked out Nick completed my paperwork in a flash asked if there were any issues I had (none) and I was on my way, a positive experience all the way. I would go back if the need arises.

Too Short

Very poor management. Wasnt late with payment and had some random lock on my unit they didnt know where it came from although it had there sticker on it. Waited a week to get in my unit for some district manager to come. Another time they made me leave building so they could lock it twice to help customers rent units and had to wait 45 minutes just to make a payment. Would never store there again.

Lydia Diaz

Im livid. This is a experience Ill never forget. I told the young lady Ill be moving into the unit on 11/29/15. Remove their lock leave the gate past 9pm. Well I lost access to my own storage. They put their own lock. Im stuck with an extra day of a moving truck and no help to unload the truck. I paid for absolute disregard and disrespect. The employee drove away last night at 456 pm

Steve Zike

I recently rented a unit here because of the $1 first month promotion. The unit is clean and easily accessible. When I contacted Public Storage, I spoke with Nick. He was friendly, helpful and responsive to my questions. Ive previously utilized this location for storage and was satisfied with that experience. I anticipate that it will be again be a satisfactory experience for me.

Anna Delaney

I stopped in this store earlier this month for some boxes and packing supplies. Virginia was a great help. She made many suggestions, and I got what I needed to get started with my packing. She even helped bring my boxes out to my car, you just dont find service like this anymore. I will be back to get more boxes as I need them and have already recommended this store to a friend.

Gabriella V

I just moved to this area and the staff was extremely helpful and patient in helping me know where the facility is and choosing a storage unit. Shannon and Kassandra, the two employees I dealt with, were very professional, concerned that I get the size unit that would meet my needs, and explaining the process to me. They were very professional and made the experience a good one.

Amy Yates

It is always a pleasure to go to this site. I have been to other storage sites and they are usually dim and dirty. Shirley Schiele and her staff keep the building and units VERY clean and bright. I go there often to pick things up or to pay my bill and I am always greeted with a smile and a hello. I would highly recommend this site to family and friends.

Victor Barbella

Simple, easy, comprehensive. I appreciated Nicks attention to detail and willingness to answer all my questions and address any concerns I had. He took me to the space, walked me through the paperwork seamlessly, and was personable, friendly and open. He took time to build a bit of relationship and made what might have been very transactional feel personal.

Carol VanDeusen

I came in to this location to purchase boxes for an upcoming move. Nick was very helpful in pointing out the supplies I needed to make this very stressful time a bit easier while being personable and professional. The property and office are clean, I would recommend anyone who is moving to go to Bayville Public Storage for your packing and storage needs.