Address: | 221 Valley St, Belleville, NJ 07109, USA |
Phone: | +1 973-759-7200 |
Site: | riversideab.com |
Rating: | 4.8 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed |
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Javier Leon
Upon the recommendation of my insurance company, I chose Riverside Body and Fender Works to repair the damage to my 2011 BMW M3. Although the time frame for the repair work lasted much longer than the body shop had anticipated (it wasnt entirely their fault as there were issues with the convertible top functionality as a result of the accident.), I must admit that upon completion the vehicle looked amazing. The body was perfectly restored. I was astounded at how great my vehicle looked after the repairs and paint job. They did an amazing job. My only issue was the delays in completing the repairs. But again, that had more to do with figuring out how to recover the functionality of the convertible top, which is out of the scope of any body shops repair operations. I would definitely recommend this body shop.
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Chelsea F
If you have to go anywhere to get your car fixed, come to Riverside. After my car accident, Wayne and Jennifer were the most helpful people throughout my claim and the entire process. They even drove me to Enterprise to pick up a rental. When my insurance company was being difficult, they both called the company for me (this happened multiple times) to sort out any issues. Hands down, it was the best customer service. They were both extremely friendly, throughly explained everything and consistently updated any new notifications pertaining to my car. Once they were able to start my repairs, it was completed within days (days before the expected return date). Also, they wash your car before you pick it up. I am extremely happy with the work and it looks fantastic.
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MrUnyce20
I recently took my 2009 Accord EXL there. My 2 right side tires were flattened and a lot some underbody work had to be done as well. They replaced both tires and also put on a new front bumper because of old existing damage to it that wouldnt look good otherwise. They were very professional and friendly in keeping me up to date on a day to day basis on the progress. I definitely will be using them again and recommend them to everyone i know. They even gave me a complimentary car wash because they couldnt do it themselves due to the bad weather. How can i forgot they have the most awesome secretary to make things even better and less stressful for u. Great Experience!!!
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Joseph A. Della Ferra
Wayne and his staff at Riverside Body and Fender Works made the heartbreaking experience of having my 2017 Chevy Malibu with less than 650 miles being smashed in the back a painless, excellent repair. My car looks brand new again! The accident occurred on Sunday. Wayne had the tow truck at my house on Monday morning. The insurance adjuster met with Wayne on Tuesday. I was driving my vehicle in a week. I will recommend Riverside Body and Fender Works to everybody.
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Robert Hall
I have known Wayne, the owner of Riverside B&F Works, for at least last 20 years. Talk about honest and straight person is he. Hell look for your best interest and not money hungry at all. That kind of personality and the good honest work draw people to this place when you have made collision accident. Its good to know theres someone depend on when it comes to accident. I recommend Riverside Body & Fender to anybody. Their customer Toshiko and Robert Hall
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Barbara Bullock
I recently had my exterior repaired by Riverside. They got my car in for repair very quickly and Jennifer handled the insurance paperwork smoothly. She called two rental facilities and got me rented with Enterprise with no out of pocket, which I appreciated greatly. The work was done on time and I had a small dent removed and painted over (from a previous incident having nothing to do with this claim) for a small fee. Looks great. Highly recommend.
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Lisa DeFabbi
Working with Wayne and Jennifer at Riverside was a pleasure. They did a great job on repairing our car and the paperwork was seamless! I also love their other worker in the office - their black doggie, what a cutie, and good manners, too! Haha - But seriously, I would ALWAYS bring any body shop issues to Wayne - hes been around a long time, and theres a reason for that - because he is the best.
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Susan Robbins
I have used this auto body repair for several years. They are very professional, friendly, fair, and thorough. They really know what they are doing, they handled the car rental and worked with the appraisers and my insurance company. I did not have to do anything. and they guarantee all their work, although their work has always been A+. I highly recommend this shop. You wont be sorry!
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bill arndt
My daughter picked up my wifes car Thursday and she was so impressed she had to send me a photo of the car. When i returned home Thursday afternoon I was also impressed once again with quality and care Wayne and his associates put in to making my wifes car look brand new. It was masterful. Thanks Bill Arndt
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K F
Took my tough-to-please daughter here with her first new car (damage to right side). She was a nervous wreck. I assured her (from previous experience) that Wayne and his staff would be her best choice. Sure enough they were. Car looks great. Super clean upon pickup and process couldnt have gone smoother. Thanks again from both of us!
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ChEe NiTa
Great customer service, always makes the best choices for you when it comes to estimating the damages..they did a great job on my front bumper!my family has worked with them almost a decade. Ago they did a great job then and did a great job now..i will recommend family and friends to choose riverside auto body.
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Anonymous User
Be prepared for these people to help others before you even if you are there first. They will help out their "prefered" customers even after you just waited for half an hour. I gave them 2 chances; they blew it both times. Brought my business to a dealership and was treated like a customer, not a step child.
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Gladys Vicari
I had my car repaired at Riverside Body & Fender Works. Jennifer was very thorough and organized with her paperwork and files as well with her follow up. I was very satisfied with the work done on my car. It looks as good as "New". Thank you also to Wayne for an excellent job. Thanks you, Gladys Vicari
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Jacob Edghill
The personnel were courteous, they were also patient and answered all and any questions I had. They were honest and completed the repair a few hours earlier than they estimated it would take. The car looks brand new again, this is a great place for anyone to use.
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Alan Samboy
I was recently in an accident where my rear bumper ended up being damaged. The mechanics at Riverside took care of the issue exactly as I expected and in a timely fashion. The mechanics I spoke with were very friendly and easy to talk to.
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DVJFan
Great customer service, and they treat you there as family. The man who helped me out was nice, and so was the mechanic. I would definitely go there in the future, and I advise you too
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Eric Luberto
This has been the best experience I have ever had with an auto body shop !! You were great at explaining everything and the customer service while waiting and the Q & As were outstanding.