Ulta Beauty

Address:	225 Allwood Rd, Clifton, NJ 07012, USA
Phone:	+1 973-777-1066
Site:	ulta.com
Rating:	3.6
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM

Location

Photos 81

Reviews 10

Melissa Minaya

I work hard for my money as many people do. The fact that I have spent over $1,000 in a matter of two months between hair session, hair products, and makeup makes me feel sick to my stomach the type of customer service I received from Guadalape a sales rep. I spoke with her over the phone inference availablity on a certain product. Not only did she tell me it was in stock she also insisted for to come the following day because they were closing in 30 mins(SUPER RUDE). I decided to go get my product anyway since I was only five mins away. When I arrive they did not of have product in stock (just wasted my time) and she decided to argue with me in front of other customers stating I was at fault for not asking her to put the product on hold?! First of all she didnt offered to put any product on hold when I was on the phone with her and what did she think I was going to do if I was calling for a particular product? As a result, I wasted my time heading to the store to only be told in front of other I was at fault! What type of service is this? Like seriously I should have not gone through this type of aggravation. If it wasnt for my hairstylist that I go to which she is amazing I swear I would have giving this store one star. Im absolutely disappointed! Ulta needs to make better judgment of who they want representing their store.

Marlo Gorelick

The younger sibiling to Sephora is much more spacious with friendly, helpful staff and plenty of products to get lost in! The higher end collections carried include a number Sephora carries, carried, or more extensive offerings of those at the competitor. These include Smashbox, Tarte, Stila, Urban Decay, Too Faced, Bare Escentuals, Laura Geller (used to be at Sephora), Cargo, Benefit and Lorac. They also carry CK One--yep, Calvin Kleins CK One which I never knew about, nor heard of, let alone seen. Mid range lines include Napoleon Perdis from Australia and carried in US Targets is also here as well as Pop Beauty, also in US Targets. They also carry beauty lines youll find in your drugstore like Maybelline, Loreal, and Rimmel, but also find some harder to find lines of this price point such as NYX and Palladio. The one drawback to Ulta is it lacks the tissues, makeup remover, alcohol and cotton wipes to use when testing products. Ulta also has its own brand. They have extensive selections of hair product, nail polish and fragrance. I liked that they created a section just for men, positioned in the middle of the store (for easy access, no doubt!). Theres also a salon on site. Sign up for Ultas Beauty Rewards program...you know the drill, Sephora VIBs! Ulta has a weekly circular of deals as well as coupons.

Dhrumi Shah

I went in very excited to get a haircut at the salon and was set up to get a haircut with Elena.However, what followed was probably the worst haircut and service of my life. I always go in prepared with a haircut with pictures and am very clear on what I want, not only did the lady not give me the haircut I had asked for, she thinned out my hair so much, it feels like a chunk of it is missing. I had also spent months growing out my hair and granted i wanted to go a bit shorter but not as much as she cut trying to even it out on both sides and her suggestion at the end of the session was that i change the way I part my hair due to her thinning out one side so much and cutting the layers so short that they practically became bangs. Maybe the amateur hair cut experience that occurred with me is the fault of one stylist but now ill have to spend months trying to outgrow this horrible haircut and the worst part is my birthday is this friday. Needless to say, this has been such a horrifying experience.

Karla Rojas

I am giving this store 2 stars simply because the cashier was awesome!!! Ive been here several times and it is impossible to get assistance from anyone from the makeup or hair department. I swear its like pulling teeth! So when I finally got someones attention and ask if they had a product in stock she just told me no.... FINE! I continue to shop pick up other items that I needed and make my way to the register. When I get up front and pay for my items I ask the cashier when will they receive another shipment for the item I was looking for and she tells me theres some in the back and gets it for me... Really!?! Because of her I gave this two stars. Ulta is amazing and carries many great products but they need to get rid of their staff that isnt willing to help customers.

Marcia Marchand

Its such a shame. This store is new and its in such a great location. Its never maintained. The "drug store" priced displays are covered in makeup and nail polish and to boot they are always empty. I dont think this store has ever heard of restocking. The higher end displays are OK, I wouldnt say up to par. The staff arent too helpful. They pounce on you as soon as you walk in the door but theyre never around when you need them. Its usually because theyre hiding somewhere or talking among themselves. I only go in if I need something but unfortunately this store took the fun out of browsing for me.

Imani Clark

This review is based solely off of their customer service.. I called this location prior to driving to the store to ensure they had a specific product I was looking for.. Over the phone I was told they did. In fact, the employee stated they had just recieved a new shipment of the specific product. To come and find out once eventually arriving to the store that they dont even carry the product. What a waste of time out of a very busy day. Their staff needs to be aware of the products that THEY sell within the store, ridiculous.

Christian Guerrero

Hair salon. No walk ins, appointments only.All i needed was to cut my hair and as a guy, it takes 10 mins to cut my hair. I wanted to walk in to get a quick cut and "princess" here said she couldnt cut my hair because her client comes in 15, even though she wasnt doing anything. She didnt want to help me at all, just said i had to wait until 2 for an appointment. Ridiculous.

Andre A

They will only help you if you buy high end brand We asked for help several times and they said they will send someone and never did Well, I asked again if someone could help us and the same story they said they will come and help us even though there were around 10 employees in the high end section doing NOTHING. Stay away from this store

c fletch

Absolutely love shopping this store! i find the staff there is always nice and willing to go out of their way to help you find what youre looking for. They always have the products i need and a good selection of sample sized items so i can try new things without spending a ton.

Irving Guevara

Now Im not a makeup guy. But my close friends always finds a way to drag me anywhere for a sale. Friendly staff is always a plus. They defiantly know what theyre doing. I found this amazing colon there and now my girlfriend cant keep her hands off me. Thanks Ulta Beauty.