Address: | 120 Fair Haven Rd, Fair Haven, NJ 07704, USA |
Phone: | +1 732-747-0020 |
Site: | tworivercomputer.com |
Rating: | 5 |
Working: | 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 9AM–1PM Closed |
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Debra Darling
I consider Tom and his staff super heroes. For two years, after having spilled peppermint tea all over the keyboard of my Retina MacBook Pro, I was in the position of needing to keep my laptop plugged in at all times in order for it to work (otherwise it immediately turned off). Having consulted with other tech support peeps, they had advised me that my motherboard is most likely fried and it would be very expensive to fix and more economical to invest in another laptop, which I ended up doing. I recently learned of Tom and Two River from a close friend and Tom told me it was most likely the battery since it worked while still plugged in, but they would have to open it to see what damage existed. So for a very reasonable cost to open the laptop to see what was going on (which would go toward any repair - NOT something done by Apple!) and the opportunity to potentially have my laptop back behaving as a normal laptop, I put my trust in Tom and his staff, and have been VERY happy with the results! Tom was 100% correct, they replaced the battery, gave me tips on how to optimize its performance and I now have my laptop back fully functional! I highly recommend Tom and his Two River Computer staff. They are friendly, HONEST, highly knowledgeable, timely AND reasonably priced! I cant thank them enough for saving me a LOT of money and giving me back my laptop freedom and functionality! If youre having pc probs, dont hesitate - definitely contact Two River Computer.
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Art Petrosemolo
I lived in the area for past 20 years and have retired to Lancaster, PA. Recently I was in the area to photograph several sailing regattas. Unfortunately my MacBook Pro picked up some malware that prevented me from processing and uploading photos to my website for participants to view and download. I was in trouble. I e-mailed Tom at Two River Computer late on Saturday night. He responded Sunday morning and asked me to get the laptop to him Monday morning. I did and their tech Kevin (K2), worked on it and had it done by noon. I am all scrubbed and the laptop is working well. The cost was very reasonable for same day service and a Sunday response. Thank you Tom and the Two River Computer team.
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Joan Turner
Our home computer was not performing up to speed and we thought there might be some major issues so we took it to Two River Computer for a "check-up". The computer came back to us working more efficiently and I cant begin to tell you how amazing their customer service has been. Joe was assigned to our case and he has patiently answered all of my questions and my phone calls! It is so nice to deal with a business that has that "personal" touch that is usually lost in a bigger organization. I highly recommend Two River Computer and I know should I have any other technical issues, they will be there to guide me through them!
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Arleen Cerbone
I made the mistake of downloading Windows 10 onto my ThinkPad with CORE i7 processing and thought that Windows 10 had completely ruined my operating system; I couldnt even open programs such as Word and all the permissions had been changed denying me access to my files! Two River Computer came to the rescue and restored my computer to Windows 7 heaven and fixed all those annoying Windows 10 glitches. Computer is now fast and accurate and behaves logically. TRC completed the work in less than 2 days and followed up twice after I picked up my computer. Theyre the best! ~ Arleen Cerbone Faustina
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Alison
Although I have known of Two Rivers Computers for years, I had never utilized their services. We are very lucky to have such a knowledgeable and caring group of people in the town of Fair Haven to fix the technological problems we run into. I brought an apple laptop that was not working properly to Two River Computer. Not only was it fixed and working effectively in a day, I paid much less than bringing it out to an Apple store and leaving it for what would have been much longer. The communication was excellent. I definitely will be returning with my future technology problems.
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Steve Cook
Ive had professional dealings with Tom and TRC for many years. They have a lot of knowledge and expertise in many and varied areas of IT; always performed in a timely manner with a smile and good humour. I wouldnt hesitate to recommend them to any SOHO or small business with IT needs whether it be PCs, laptops; servers, tablets, smart phones, printers, networks, routers and WiFi as well as all manner of software including Apple and Microsoft OSs, Internet access and security or business productivity software such as MS Outlook and Adobe software.
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Carolyn Ferguson
Two River Computer is the best! We use them for big jobs and small. They provide hardware and software support for our local business, and keep our network running with a high degree of security. On the smaller end, they have repaired personal PCs for us, removed viruses from my mothers PC, and even converted VHS tapes to digital for us. If you have a technical problem, I recommend that your first call be to Two River Computer. The team there is friendly and helpful, and the company provides good value for the cost.
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Karen Irvine
Thanks Tom and team! My cat spilled my coffee on my brand new laptop! It looked like the liquid was on the top of the mouse pad (hmm, maybe thats what my cat was after!) but I couldnt be sure. They explained to me that even though the laptop was working okay that liquid can travel and that a few hours, days later I could have serious trouble. They took my laptop overnight and made sure that no liquid had gotten inside. PHEW! Thanks for taking my concern so seriously! I highly recommend Two River Computer!
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betsy berner
Could not have asked for more -- Tom knew just what I needed in a new computer. We had a brief consult where he assessed just what I would need in a new computer. He picked up my old computer and transferred everything over to the new computer, delivered and set everything up in less than 48 hrs. I thought the process would have a few glitches and I might have a week or so of being crippled without my computer but everything runs perfectly. Would and will highly recommend Tom and his crew.
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Steven Rosenberg
Our firm provides consulting services to major US and foreign banks. In the last 2 years, due to increased banking regulations, the banks have required a significantly increased level of IT security from their vendors (us). Tom Bull and Two Rivers Computer assisted us with meeting the banks requirements, which included system and policy updates within the allotted time provided. Tom was exceptionally professional in dealing with the banks (our customers) security people.
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Deborah Schmidt
TRC is the best company Ive ever dealt with for anything. Tom has been installing, repairing, replacing my computers for years before he even started Two River Computer. The expertise of Tom and his staff is only surpassed by their personable, courteous service. Ive never been "left hanging" with a computer problem. Their prices are reasonable and they are a pleasure to deal with. Ive recommended them to everyone I know and I will be a lifelong customer.
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Harry Bilotto
We were having issues with the wireless internet in our office, and our regular network specialist was unable to resolve the issue after multiple visits. Upon his first visit, Tom from Two River was able to identify what was causing our problem, recommend a solution, and then came back shortly after to implement his solution. He was great to work with, and I absolutely will be calling him with any issues we have in the future. Highly recommend.