Neighbor Computer Services, Inc.
| Address: | 691 Main St, New Rochelle, NY 10801, USA |
| Phone: | +1 914-633-0875 |
| Site: | neighborcomputer.com |
| Rating: | 4.7 |
| Working: | 10AM–6:30PM 10AM–6:30PM 10AM–6:30PM 10AM–6:30PM 10AM–6:30PM 10AM–4PM Closed |
Location
Photos 2
Reviews 19
DA
Daniel Sanchez
My laptop was overheating last week and I did what I always had done first: brought it to Best Buy and the Geek Squad. The guy behind the desk told me that the fan was running slowly and that they would need to send it off to be diagnosed and repaired (4 weeks turnaround). They also quoted me several hundred dollars--more if they needed to replace the fan--PLUS SHIPPING. I work using my laptop and cannot afford to send it away for a month--especially when the official diagnosis hasnt even been given as to what the problem even is. So I searched elsewhere. After looking at a few other pc repair shops in Westchester I ended up at Neighborhood Computer Service, initially wary of the somewhat obvious title. Within five minutes they had diagnosed the problem (it just needed a cleaning) and quoted me less than half of what any of the other shops had quoted me, telling me it would be ready for pickup the next day. Lo and behold I wasnt out the door 2 hours when they phoned me and told me it was ready for pickup. By the time I was done running errands I had my laptop back in hand and was back to work the moment I got home. Ive never had such a positive experience with tech repair. Next time Ill save myself the time and struggle and go to them first. Also they have a great staff and they were all very helpful in general. I will always recommend these guys.
DE
Deborah Bascombe
DO NOT GO HERE!!!! These people are LIARS and CROOKS. ***For the record I work with computers and I knew what needed to be fixed with my laptop but preferred if a pro could do it. Unfortunately I went to this place***** They took my laptop and claimed the motherboard needed repair when it only needed a video card. That should be a $45 to $60 repair and they tried to charge me $189. I told him that it should cost nowhere near that much and asked for a breakdown of prices but he refused to give me an invoice and he refused to give me my computer even though I finally agreed to pay the amount because I desperately needed my computer.I called the police! The police did not understand why they wouldnt release the laptop to me especially since I said I would pay. They finally gave me computer since I agreed to pay but charged and additional $11. I understand that every business is trying to make money but dont lie to your customers and overcharge them. If it was $70 I wouldnt have argued but these guys added invisible charges and did 10 mins of work.
VI
Victoria Goldsmith
This place is great! Very reasonable prices and good service. I first brought by Asus laptop to BestBuy because it was getting the blue screen of death, and they were asking for $100 to just "look" at my laptop... Ridiculous!. Then I found out about this place from a friend, and they were very courteous and were able to diagnose my computer for FREE! They told me that hard drive was damaged, and they needed to replace it and they were even able to recover my files from my old Hard Drive. After a couple of days I was with my beloved computer again! Loved the experience over all, and now I strongly recommend them to my family and friends.
BA
Barry Horowitz
An amazing experience. The support staff was very helpful. I came in with 2 laptops, one of which was in significant disrepair. I was in danger of losing my data and worse, if they were dishonest they could have really sent me for a ride. Instead they gave me sound advice, were able to identify the source of the problem and figured out a way to retrieve the data. Best of all, they could have charged me a significant amount more to get a new laptop which would then have run a high risk of losing the data in the process. Needless to say I am very impressed with their honesty and professionalism so far!
CA
Candelaria Verdejo
My work laptop was infected with a virus and I came in on a Saturday in a panic. I was worried that I was going to have to purchase another laptop . Aqeel was kind and informative . He assured me that my laptop can be repaired and had it ready by Monday. I am so lucky to have Neighbor Computer Service,. Since 2012, they have taken care of all of my families computer needs and with urgency and excellent service.
HA
Harris London
Excellent repair! Actually took the time to clone the old hard drive instead of data transfer. For those of who dont know, that makes a humongous difference. Visited home and helped with peripheral problem as well with no extra charge. Top notch level of custom er attention and service at a more than reasonable price. Highly recommend this repair shop to all.
PA
Paola Bohorquez
The service was incredible! I took my computer because it got wet and the hard drive was damaged . At first, it seem that they could not save all my files and pictures but at the end they were able to fix it :). They do an excellent job, Ive been taking my computers there for 3 years and they have always done a good job.
RA
Rahat Piracha
“THANK YOU for getting my old P.C. up-and-running last week! The additional memory makes a BIG difference in the speed!…big difference for Le$$! Once again, a GREAT, BIG THANK YOU !!! Loved the way your tech explained issue & offered multiple solutions & options. Very Gratefully Yours, Adams
TH
Theo Howard
These guys did a great job fixing a dead laptop. Reasonably priced and quick turnaround (they estimated 5-7 days but it was more like 3). All works well so far but they have 90-day warranty on their work if something goes wrong. Thanks
NI
Nicole Reyes
This is a great company with awesome service and very knowledgeable personnel that knows exactly what their doing!! I recommend them to anyone who is looking to either use them for personal or business...either way you cant go wrong!
A
Anonymous User
Do not bring your computer to this store, he had my computer for 15 hrs and could not install a new hard drive or windows. I gave him 2 hard drives just in case & one was brand new he said they were broken. He is beyond slow !!!
MI
Michael White
Alex and Anthony are great! Transferred all my files over from my destroyed laptop to my new one and fixed an issue with the new laptop. A was leaving the next day on a business trip. They really saved me from a mess.
MI
Michelle Harrison-Timol
This was a great (and painless) experience! They had my phone fixed VERY quickly, (I was pleasantly surprised). They were also gracious and very professional. Thanks Guys! Shelly Thunder
KA
Kay Winston
Alex was able to fix my Dell computer within 5 mins. . I spent one day without the internet and got no where with the Dell company on the phone.Highly recommend Neighbor Computer in NR
A
Anonymous User
Repair of a Dell Inspiron 1520 laptop quality service from start to finish including regular updates despite very quick service. Very pleased and will recommend to friends and family.
LA
Laura James
brought in my computer... everything was done right.. replaced my motherboard... great guys polite and nice.. pricing is great... great job
DO
Donald Paragon
Great work, A+++ Fixed all my computer problem within one hour. I will use them again for computer or phone repair . Thanks again
MA
Maribel Garcia
Fast, Convenient, Super Friendly and very affordable. Revived my daughters laptop after so much wear and tear! highly recommend!
DE
Deborah Whitman
Great service! Got my Surface fixed in half an hour for a fraction of what it would have cost at a bigger retailer! Go local!
Other organizations
Photos
