Address: | 31-06 38th St, Astoria, NY 11103, USA |
Phone: | +1 347-242-3895 |
Site: | tapcrepair.com |
Rating: | 4.9 |
Working: | 10AM–6:30PM 10AM–6:30PM 10AM–6:30PM 10AM–6:30PM 10AM–5PM 10AM–3PM Closed |
J.
J. Saucy
I have done business with Al a few times over the past 2 years and he has been nothing but helpful & patient. The first time I went there with my 9 year old laptop bc it was lagging & getting a blue/black screen. He advised my laptop probably had a few months to live, but after he updated the hard drive (and added the whole MS Office suite & virus protection) it survived another year plus! When it died again after I dropped it recently, he was able to get it up and running again, saved my data and sent me home with a cooling pad & extra battery. The price for repairs was very reasonable. After looking at prices online for a desktop pc, I called Al about a possible gaming tower custom build. He said he could give me much more for the same prices online (I was looking at desktops in the 1000 to 1500 range) - and he did. He built a super powerful custom tower with a 3 year warranty, with even more features than we initially discussed. In addition to the stuff that comes with Windows10, Al threw in a keyboard & mouse, virus protection, Photoshop, InDesign & Power Director. He saved me hundreds of dollars on programs alone. If I bought this computer from Best Buy, I easily would have spent $2000 or more. Its obvious Al is excited about his work because he goes above & beyond no matter how much you spend. Im a happy customer.
MI
Michal Swiader
Recently I had a problem with my 27” iMac. Everything suddenly stopped working and I saw nothing but black screen. I brought my computer to Al’s computer repair store hoping for some help from his end. He quickly examined my machine and quickly identified the issue. It was a short circuit on the logic board that was causing an issue. I had my computer fixed and up and running very shortly after. Here’s what I like about Al’s approach: 1) he can be as detailed as you would like him to be about what is the problem, or as high level as you would like him to be. In my case I wanted to know everything about the problem and he took his time to explain to be very closely why logic board was failing 2) he gives you a couple of repair options and, based on my experience, tries to save you money. In my case he spent good amount of his time trying to fix broken logic board before we decided to give up and replace it. 3) he keeps you updated. I’ve had several phone calls with him to update me with the progress of the repair or to ask which option I want to chose. I felt very informed. Overall, I highly recommend him for your computer needs. I’ve used his service twice already and both times he was very quick and effective.
CI
cindy garman
My laptop was overheating, and I dont have the cash to replace it right now. I had asked the folks at Apple to take a look, but the price was outrageous. Went to Best Buy too but I had to wait two to three days to have it repaired. Well I was kind of OK with the waiting time but when they told me the price, I was shocked. It was not much of a difference in pricing from the Apple store. I didnt know where to turn, luckily my friend knows Al from the repair shop and told me to go, so I figured I would take a chance and go to him since she has told me some great things about their services. I could not have been happier. They gave me a loaner so I could keep working while my laptop was in the shop. They got it fixed the very next day --- and even sent me a pdf of the insides to show me what was wrong and what they fixed. Fast, affordable, reliable -- these guys are amazing. Another good thing is they are in my neighborhood so I dont have to go far to have great service with affordable prices. I have been recommending them to everybody I meet. I give them five stars for outstanding services. Thank You!
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Georgia Zoo
My PC blacked out on me and I called Dell who remote diagnosed the problem as a bad motherboard and suggested I call the Geek Squad to repair. Geek Squad said their diagnostic service was $100, but they couldnt set an appointment because.....their computers were down! I called TA, and the owner said bring it on in, that theres no way to tell what it is by a remote diagnostic. His diagnostic fee, $50, applied to any repair. He zeroed right in on the problem, a bad RAM chip...After testing to see which one it was, he pulled the faulty chip and the PC was back in business. He suggested I check ebay for the best price if I wanted to replace the chip, one of four. Total price? $50 - and walked out with the repaired PC in under an hour. The owner KNOWS HIS STUFF with a masters degree in computer engineering. Hes smart, quick and professional all the way.
IB
Ibro Pasic
I hardly leave reviews, but I feel TA PC REPAIRS deserves one! After my computer screen broke, and various different viruses were slowing down my computer, I was debating if I should get a new one or repair the old one. While hanging out in Astoria, I stumbled upon TA PC repair and I spoke to the owner of the store, who was very knowledgable and helpful. I was worried about my data being lost, after cleaning out my comp, but Al was very reassuring, and explained all the steps he would take in order to save and recover DATA. Price was VERY fair, much cheaper then buying a new comp for sure, and my comp was fixed within two days. I am glad I found this shop, as I will be their customer for a long time. THANK YOU
A
Anonymous User
Trying to find quality repair shops outside of Manhattan is a tricky task. As for Astoria, I now know I have to look no further than T A pc Repair. Al is a very friendly, knowledgable guy. I was nervous bringing my iMac to someone other than Apple, but upon walking in to the store and meeting Al I felt quite comfortable. He can work on both Mac and PC and from my experience, rather quickly. It took only 2 days for him to check and see whats wrong, give me an estimate, fix the computer and get it back to me in perfect working order. The price was as expected when working with computer repair. Overall, I would definitely recommend his computer services based on my experience. Thanks Al! - Ander
HA
hatem ismail
Do not believe any of the above reviews, I had the worst nightmare experience with this guy He only wants the 60$ diagnostic fee after that he will not even try to fix the computer and will tell you it is better to buy new computer (obviously will not say that before you pay 60$), mine Was setting for two weeks at the end lost 60$ without fixing it is not only that when he close back the computer he missed to install the wirles bottom & the battery is not charging now. Most of the places they do not charge anything before they found out what wrong and how much will coast to fix your computer. if i could have zero or minus i would, my advise DO NOT go there
ME
Medina Malagic
I dropped off my MacBook Pro a few weeks ago for repair (trackpad and then found out battery also needed replacing). Al is very honest, proficient and professional at what he does. He immediately gave me a price for the repairs and called as soon as the parts were in. He explained in detail to me what needed to be done. He even took the time to clean out all the dust that had settled inside the laptop. Now my Macbook is just as fast and efficient as when I first got it. I could not have asked for better service. Thanks for all your help! This is my new go-to place for computer repairs! Medina