Keepers Self Storage

Address:	157 1st St, Jersey City, NJ 07302, USA
Phone:	+1 201-957-7170
Site:	keepers-storage.com
Rating:	4
Working:	Closed 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM

Location

Photos 12

Reviews 17

Vishal Shah

AWFUL service, I WILL NOT use the storage. Going somewhere else, even though the other business is further away from Jersey City. I called for directions and the apathetic attitude of the lady at the front desk was apparent on that call. It got worse when I showed up. Look at all the positive reviews, they all happened 2 or 3 years ago. The recent reviews, such as within the last 6 months, including mine are NEGATIVE. So, things have changed guys and gals. Back to the lady at the front desk; she has no patience and thinks she knows best, so she will not truly listen to what a customer wants. She has a major attitude that is disguised by a high degree of her internal self-righteousness.....so it comes across like: "Dont tell me anything....I know what is best and how to tell you what is best. And any disappointment in customers I receive is purely because of their issues and certainly not mine." If you can picture that vibe I just described then you know what to expect. If you cant, go ahead and call them for information or walk in there and ask for information....youll be guaranteed a disappointment and an attitude. By the way, I also witnessed a customer calling in asking about U-Haul rentals. The person obviously had many questions and concerns, and the service, attention, descriptions given by the lady at front desk was atrocious. While she was on the call with the customer, it came across to me that the lady did not want to get disturbed. Hmmm, but thats her job, she is front line customer service at the FRONT DESK.....you are going to get "bothered" by customers. This is what happens when you are a front desk employee.....question is: Do you deal with people professionally or un-professionally? Dont take my word for it guys and gals, call them or go visit them....youll see. My suggestion, dont waste your time!

Paul Niemczyk

Toxic dust in the air bled into my furniture and I had to get rid of it. Bed frame, bed set, leather sofa and armchair, and some clothes. I kept my things there for about a year under plastic covering, but the stench of the dust bled in anyway and would not come out after multiple cleaning sessions at home. I seriously wonder if the dust there is carcinogenic, and my home started to smell like storage. Its outrageous I had to get of my things... I would have been better off getting rid of all my things instead of storing them here. My fiancée also stored a few items here prior to us consolidating our belongings, and she faced similar issues with the smell in her belongings at home, but not as bad as mine. This place might have a serious public health problem here and certainly a huge legal liability. Dont expose your belongings to this environment. They really owe me for the furniture that was ruined there under their occupation. On the plus side, management was friendly.

Anonymous User

Keepers Storage is an excellent facility in many ways. The rates are terrific, there is a wide variety of units (I have seen units that are twice the size of my 2 bedroom apt) and it is located in a very convenient location (next to the Grove Street path station). They have 3 or 4 loading docks and the employees are very helpful and really go above and beyond to work with you on any issue or need you have. Did I mentioned that they are accomodating? I have had 3 or 4 units at Keepers within the last 3 years and the staff have been extremely helpful and accomodating whenever I have had to change units. I would highly recommend Keepers to anyone who needs a unit for a good rate in JC.

Joslyn Crowe

Staff seemed very helpful at my first visit however when I went back to move items into my storage unit a few days there was 2 men sleeping the back corner of the 3rd floor near my unit and a women sitting on a stool for what seemed to be the day. She was listening to a small radio, her locker was open and looked like a hoarders collection, and she was applying lotion to her legs. I felt very unsafe there on my own and called my husband to come meet me. I have not been back since.

Anonymous User

Keepers Self Storage In Jersey City - I have been a Keepers Storage satisfied customer for over 3 years now and always refer anyone who is looking for storage unit there. The staff is courteous and friendly. Rates are always competitive. The facility is always clean and kept up with. If you are looking for a safe, secure, clean facility and may I add, a place where you are greeted with a smile.... Then Keepers Storage is the Storage facility you should definitely consider.

Anonymous User

I am a Keepers customer for at least 4 years.I never see any insect ,no ant, no fly, no roaches at all.My unit has a window so its very bright and nice. I also saw the staff sweeping and mopping the floor very often, not only the ground level floor but every floor of the storage facility. Actually its a very clean. The staffs ( include those in office and those taking me up and down the elevator) are very very friendly and helpful. No problem at all . Strongly recommend.

Alvin Puentevella

AWESOME! Attentive, pleasant, and caring staff. Kept my familys furniture and belongings with Keepers in Jersey City for 3 years. Ive found them to be flexible and very easy to work with. The facility is clean and hassle-free. The ladies (and gents) are super friendly, especially Yolanda! :) Be nice to them. Remember, you get what you are. Thank you Keepers for keeping our things safe and sound. We are now moved into our new place. Enjoy!

Anonymous User

This place was really convenient to get from my place in hoboken. Their rates were the best i found in the area. The girls at teh front desk are very nice and helpful. The place is big so they didnt mind showing me a few room options. It was really quick and easy moving too. overall it was a pretty quick and painless experience.

Lionel Shen

Extremely professional and helpful staff. I needed a space to store some furniture for the short term and it was perfect. Uhaul trucks, moving boxes, furniture dollies etc. were all available. Very convenient and a one-stop solution. Highly recommended!

Jessica Lynn Jennings

My husband and I stored our furniture and belonging with Keepers in Jersey City for 3 years while we reset our lives. Thank you storage Unit #6584! Great staff! Attentive and caring. Clean environment. Hassle-free tenancy. Thumbs up!

Damian Wieczorek

Cancelled my reservation 36 hours before pickup. The reason...."he can make more money off of 6-hour reservations than give up a truck for 2 days."

Ellieoott Duc

Absolutely love the service :) Although we are moving out of the area I will be back to visit. You have been so nice and thoughtful always.

heidi grimm

Everyone very easy to work with very accomodating, professional. Will be my 1st place I go for any of my storage needs. Thank you

Anonymous User

Isis was amazing and took care of all our needs, made experience painless. Daril- was also very helpful and professional.

Colin Whitlow

This place always kind of smells and it seems like the staff is always arguing with a customer when I come in

Bryant Fan

The online bill pay is extremely convienent. Scott is very courteous!