Address: | 1039 US-46, Ledgewood, NJ 07852, USA |
Phone: | +1 973-584-0110 |
Site: | northjerseyhealthandfitness.com |
Rating: | 3.2 |
Working: | 5AM–10PM 5AM–10PM 5AM–10PM 5AM–10PM 5AM–10PM 7AM–7PM 7AM–7PM |
A
Anonymous User
Im what youd call a gym rat, working out at health clubs for the past 24 years, competing in natural and professional bodybuilding for 14 of them. Ive made a deliberate effort to be a good representative of my sport and always treated the gym, its equipment, and its members with respect. North Jersey Health and Fitness is the worst gym Ive ever had the misfortune of belonging to. I joined this gym because as a new father to twins I needed a gym with childcare. This is one area that NJH&F does well, and Chris was great with my kids. I had a bad feeling right from the start when Tammy (gym manager) told me and all prospective members that their nearest competition, Quest Fitness (where I also belonged but lacked childcare), was losing their lease and closing. I know the owner of Quest and was assured that this was a lie, and theyre still in business today. When signing up Tammy also assured us that the gym would be stocked with an array of new equipment. When the gym finally opened it was apparent that almost all of the equipment was used and of low quality, and the weights (plates) that they did buy new were so scarce that it was impossible for multiple machines to be used simultaneously because the weights had to be shared. I was a member for about 8 months, and new equipment never arrived, despite being charged a "gym improvement fee" amounting to an additional month of dues. A friend of mine posted a criticism of the situation of "Facebook", which apparently got back to the owner, Craig. After training one day Craig confronted me in front of about 20 women waiting to take a class, screaming that "I was the problem with the gym" and terminated my membership. I had not written any criticisms (although it is certainly my right to do so) and had really never even spoken to him. I since learned that after his altercation the management told members who asked that I had "abused the equipment", which was simply a bold-faced lie. In retrospect my situation with NJH&F was a blessing, as I subsequently rejoined World Gym of Rockaway, a gym with equal childcare, a much better environment, and vastly more and better equipment.
M
M T
***AVOID THIS GYM*** NOT Military/Veteran friendly. The experience at this gym was of the WORST in most aspect. The staff were condescending and rude. The equipment are dirty, the gym itself is poorly ventilated, and the smell is stiffening. If youre a Veteran I highly recommend you staying away. Our presence and demeanor will be taken in the wrong way and the civilians will embellish the encounter to make us look bad! NOT Military/Veteran friendly. To the owner: At the very point of the matter I made a complimented to the staff member regarding her kind demeanor. I didnt ask her out, nor did I try to hint at any point in time that I was interested in her. Now, your words were slandering, condensing, rude, and lacked proper direction. You clearly were speaking without thinking. Also, lets not forget the other reviews on this review forum. Several of them are writing similar experiences. RUDE, POOR CUSTOMER SERVICE, etc. To use a basis to further validate my statement, all you have to do is read the others review. Its clear to say that your "staff member" embellished the particular encounter. For what reason, not sure. However, other individuals have written about their negative experience. One could say that youre trying to save your image by making a BS statement to make you look better. Thats very distasteful.
JU
Justin Muse
Decent gym offering childcare and a fair amount of classes if thats what youre into. The gym equipment, while plentiful, is worn and outdated. Monday through Wednesday after work its always a fight for bars, benches, and machines... its incredibly over crowded and the cleanliness begins to deteriorate rapidly. This is at no fault of the gym really they just cant keep on top of the sheer number of people who fail to clean up after themselves. The staff has always been nice and i havent had any issues with management thus far. Monthly fees are only 19.99 a month (assuming you sign up for year) which are very low in comparison to other gyms in the area. The exception being planet fitness which i honestly cant really consider to be a gym. To wrap things up i give it three stars, on the up side it has a variety of equipment for both weight training and cardio, the staff is friendly and helpful, and you cant beat their asking price for membership. The down side is its very over crowded, the cleanliness and overall atmosphere has plenty of room for improvement, and the equipment is dated and worn out. I would still recommend this gym to anyone in the area, especially those looking for fitness on a budget.
JO
Jonathan Pace
I had no problem with the gym until I moved away and had to cancel. I moved, sold my car and havent been back to the gym or anywhere near the area in two months that I have now been charged for. I called initially and wanted to cancel and they told me I would have to come in to fill out a cancellation form, very difficult for someone who moved away and sold their car. I called again after I got charged for the second month in a row of not using the gym and after I already called to tell them I cancelled and was told its my fault for not coming in to finish the cancellation, great customer service if you ask me. Now they are telling me I can e-mail them to TRY and have it resolved. Overall, good gym, horrible customer service and all this does is make it seem like the owners and staff give people who want to cancel the run around until they can squeeze a few more payments out of them. $60 Ill never get back now.
BR
Brandon Lowe
I couldnt disagree more with the review given by Google User. My wife and I joined the gym 12 month ago and we are both very happy. Both Craig ( the owner) and Tammy (the manager) are very helpful and very nice. The facilities are clean and the equipment are always up to date. I workout with the weights from time to time and theres never any issue with insufficient weights. (There are tons and tons as weights sitting around. I dont understand what the other reviewer is saying. The gym also have lots and lots of cardio machines of all types.) I used to belong to 3 other gyms in the area and I think NJH&F is by far the best gym. My wife and I were shocked to see saw such a negative review. I am sorry, Mr. Google User, I strongly disagree with your statements made relative to NJH&F.
AM
Amanda Michovielli
In addition to trying the gym out, my friend worked there and heard some disturbing things - 1. The fruit shakes have over 100 grams of sugar !!! Might as well have 4 cans of soda after a workout?! 2. There are naked old men that hang out in the locker room..... 3.The cleaners look homeless and walk around while people are using the gym. 4.If you are even a day late, or have insufficient funds at the time of their collection day, they will hit you with charges like theres no tomorrow. 5. The managers motto is "we like members that pay and dont come," 6. The equipment is ok, and the members are nice, and theyre staff is friendly. Its amazing how the owner has them doing flips for pocket change. 7. Owner is cheap, manager is defensive.