Black Bear Fitness

681 NJ-15, Lake Hopatcong, NJ 07849, USA

Address:	681 NJ-15, Lake Hopatcong, NJ 07849, USA
Phone:	+1 973-663-9300
Site:	blackbearfitness.com
Rating:	4.7
Working:	5AM–10PM 5AM–10PM 5AM–10PM 5AM–9PM 5AM–9PM 7AM–3PM 7AM–3PM

Location

Photos 16

Reviews 8

Eric C

A friend of mine bought a gift certificate for a 3 month membership to Black Bear at a charity auction and gave it to me as a present. Granted the GC was almost 2 years old, but it did not have an expiration date on it. I brought it in to redeem and the girl at the counter said she would honor it but insisted I pay a $39 enrollment fee. It took me ten minutes of arguing to explain to her that I was not enrolling, merely trying to use a gift that was given to me. She did not seem to understand that it is a ridiculous policy to charge enrollment fees to the recipient of a gift. She finally let me work out without paying the fee, but the owner called me the next day and immediately copped an attitude saying that they wouldnt honor the GC because it wasnt originally bought by me. Never mind that its a GIFT certificate, meant for GIFTING. The gym had no record of who it was sold to, but because I happened to mention how I acquired it they used that to deny me. (Guess it would have paid to just lie about how I got it). They also said they "usually" have a 1 year expiration date on their GCs, even though there was nothing about that on the GC. Bottom line is that I felt the owners very rudely invented reasons not to honor my gift certificate so that they could charge me their ridiculous fees. I would never pay those prices for a gym half full of outdated equipment. A rip off, and the staff is rude. Ill be taking my business elsewhere.

Catherine Reese

Black Bear Fitness is and always has been the best fitness facility in the area. The owners (Katy and Rick) are true professionals and are there to help with all your fitness needs/goals. Instructors are knowledgeable and motivating. The types of classes are always varied with new fitness ideas infused and incorporated into the schedules regularly. The equipment is new, clean and maintained daily. Go check them out! You will NOT be disappointed! Katy and Rick are awesome!

Pamela Kelly

Black Bear Fitness is clean (extremely important), has new equipment, a varied and useful schedule of group classes and the staff is friendly and helpful. The owners show that they value the person as a whole by their commitment to their members and the community at large. Ive been a member for many years and will be for many more.

Judy Caruso

This is the only gym in my life (and Ive been to many) that has a close, family atmosphere. The owners are kind, helpful and friendly, as are their staff. The machines are frequently updated, the classes are fun and I honestly cant think of one negative attribute. Thank you BBF for helping to make my life healthier.

Dina Romeo

Black Bear Fitness is a very special kind of gym. Its a place where people are happy and very supportive. There are many different types of classes for those who enjoy group fitness and everything your need out on the floor. The owners and all employees are terrific.

Michael Suplicki

Black Bear fitness is a family owned fitness facility. The staff is extremely helpful and friendly. The equipment is well maintained and the entire facility is extremely clean.

Nanci Coe

Great Facility, extremely personified staff, awesome diversified, even has added dance classes in Jazz, Lyrical, & Ballroom Jan 2015!

Anonymous User

Great gym and great people! The equipment is very nice, particularly the platforms.