AAA Middletown Car Care Insurance Travel Center

Address:	889 NJ-35, Middletown, NJ 07748, USA
Phone:	+1 732-865-9360
Site:	midatlantic.aaa.com
Rating:	3.4
Working:	7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 8AM–5PM 10AM–4PM

Location

Photos 19

Reviews 9

Maryann Cantone

Summary: get a fully written quote with details before giving them the go ahead to do the work. staff is friendly, but you cannot trust what they tell you on the phone. get it in writing. but i wont be returning. i went here for 4 tires and rear brakes on my car. i was originally going to go to costco for the tires, but thought it would be easier to take my car here and just get both done at the same time. they told me they would do a price match on the tires from costco. so i sent them an email with the details on the tires that i wanted and the price that they should match. they went ahead and put the tires on. the next day i get a call and they tell me the price will be higher for the brakes than i wanted. so i told them not to do that and ill just pay for the tires. without my authorization, AAA decided to put on different tires than what i had told them to put on. Then they pricematched these more expensive tires and said yes, we did price match them. Well thats great, but these are about $300 more (original set of 4 were $680 and the ones they put on the car were $960). Since they already put the tires on the car, they forced me to pay for them after i complained for about 20 min. then they gave me a mail in rebate form and said this will take off $70. but that rebate form was expired by 3 days and therefore unusable. im not saying its the absolute worst place, but this was a very shady thing to do. i wont go back.

Kevin Alwell

These guys were very nice and professional, their facility was clean as a whistle. Though I received a quote which was far too high for the work required, and they had suggested I repair things that did not need repair (every car owners worst nightmare). Long story short I took the car elsewhere and got it done for a third of the price. I wont tell you where because I think it will discredit this review.

Felice Burns

Came in for an oil change and car ran rough for a few days after. Really nice folks there. But when I turned the card over to them I Specifically asked them to Only charge the oil and Not touch Anything else and Not try to upsell me Anything. They didnt follow that very simple instruction

Mary Thomas

Brought my car to have brakes checked and they tried to sell me everything from a oil change to a tranmission flush. Beware if you are bringing your car there. I realized my mistake to late. Will never go back there.

Manny C

Horrible service, twice Ive used your services and you dont show up the time that is set always a hr or two hrs late your company needs to be honest with arrival timea

Peter Garncarz

Very friendly and does quality work. Exceptional service! Will return again and again.

John Gilgannon

Great friendly service from the staff.

bob kk

No problems.. Nice people..

Lester Reavis Martin

Goo travel info