Address: | 109 NY-59, Monsey, NY 10952, USA |
Phone: | +1 845-356-7100 |
Site: | rocklandautorepair.net |
Rating: | 4.8 |
Working: | 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–1PM Closed |
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Anonymous User
The staff was friendly and helpful and the work was completed on time. However what I didnt realize is the markup that they had put on my bill for the parts. The parts pricing seemed high so I checked into it. They marked up the parts over 100% over what they paid for them. They charged me close to $700 in parts alone that cost anywhere locally for $300 to $350. They more than doubled their markup on parts! Wow what a scam! To the unsuspecting customer they seem honest on the front end, but beware of getting ripped off on the back end! The mistake I made was trying a new place for convenience. I should have waited an extra two days to have my regular mechanic do the work. In 25 years of having work done on my cars, Ive never seem something like this! With the internet everything is available now to verify pricing. I just wish I had done it before paying these criminals instead of after!
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Fracture
I have been a Rockland Tire customer for 16 years. They are friendly, accommodating, competent, and honest. Not much more you can ask from your local mechanic. Regarding the review of the person who found that they marked up the price of the parts, its called running a business and you will find the same markup at any mechanic that is looking to keep qualified staff employed. If you want to pay wholesale parts prices, become a mechanic and do the work yourself.
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Avrohom Kaufman
Love this place, been going here for years now. And just today, pulled up in our new (used) car and the friendly gentleman at the desk already knew who I was and had me brought up in the system before I got to the desk! Its been at least three months since I was last there. I dont wish our cars to need repair but this is definitely a great place to take it when you need work done.
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Anonymous User
I have used them 2 times.First off they are very courteous and friendly. That being said both times it took them 3 times longer to do the work than what they told me when i walked in. The second time i used them was to change my tire . That night while i was driving one nut fell off. I do not think that they do a great job.
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Cp G
Great customer service and swift service. Definitely worth going there. Whenever I need service, I go to Rockland tire and auto service knowing my vehicle would be well serviced, in a timely manner and that I wont find another problem crop up 2 days later. All in all Ive only had great experience with them.
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Ryan McCloskey
Kevin is great to talk to, honest and gives a no BS assessment of what you need. The crew works hard and fast, making time delays a minimum. Prices are fair and service is top notch. *NOTE* If you come here for an inspection, walk to the counter with your license and the cars registration.
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Steven Trenk
my experience at rockland tire is, and has been for the past ten years, exemplary! they are quick, HONEST,clean, professional, priced considerably better than the dealer, and they fix it right the first time. i highly recommend them to all my friends and to my married couple in wesley hills.
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BeJay NY
Rockland Tire continues to be the most customer friendly and efficient companies in the county to do business with. They recommend only what is really needed and have never inflated their charges with unnecessary or bogus line items. Thank you, guys!
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Barbara S Williams
Kevin and all the staff at Rockland Tire are courteous, professional with excellent diagnostic mechanics. Repair cost are kept affordable and work completed in a reasonable time. I have used their service for over ten years and I am totally satisfied.
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Perel Grossman
Rockland Tire is clean, the staff is friendly, and they do most repairs same day. Once if a while I have to leave the car overnight. I trust them and have never had to bring the car back after a repair. Fixed is fixed. Thanks, Rockland Tire!!
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Cassie Strasser
We love these guys and the professional work they always do. We have been taking our our cars there for over 30 years and have never been disappointed. Friendly and knowledgeable service with a smile. Highly recommended!!
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Jessica Dohanyos
I walked in without an appointment and they took my car in right away. The problem was fixed right away and for a reasonable price. I would use their services again and I recommend it to friends in Rockland County!
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John Habermann
There isnt anything I can add to all the other accolades mentioned previously, they are well deserved. Great office people and competent mechanics. Prices are fair and competitive. AA+++.
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Anonymous User
We have been going to Mike, Kevin and Danny for over 20 years and they have always been honest with us about what is best for us and our cars. They have excelent prices and service.
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Alan Schulman
ive been going rts for a good number of years. the boys and all of their help are great. they treat with respect and they are helpful and totally honest. thanks .
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sandy abrahams
If you want honesty in a service center then this is the place to go. I have been a customer for over 30 years and cant imagine going anywhere else.
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Gavriel Taumber
Rockland Tire & Auto Service has excellent mechanics and excellent customer service. I would recommend them to all my friends.
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Alex Meltser
We use Rockland Tire Services for many years and are always satisfied with our experience. Highly recommended.
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marie cave
Great Customer Service! Always ready to assist and does not over charge on any repairs.
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Moshe Chaim Raices
They were quick, nice, and reasonably priced! Seating for wait time was a plus.
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Kristin Costantin
The Rockland Tire team were very helpful in getting my recent oil change done.
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Jules Bernstein
Good fast service. They inspect and explain everything before doing the work.
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John Tribelli
Rockland Tire & Auto is a well-run company with a highly professional staff.
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yishai steinmetz
Been using them for over 15 years and have always received great service.
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Jennie Rubenstein
Staff is great and the service is well explained and reasonably priced.
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daniel belzberg
The guys know their stuff about cars and they have reasonable prices
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David Kern
Expert assistance, friendly personable staff, competitively priced
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Craig Jauvtis
Have been going here for years. Honest and will not rip you off
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Arnold Handler
Great service. personal attention by the owners and crew.
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Hershy G
Very honest!!! First honest mechanic I ever met. #Kevin
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Maria Montera
great service and great people running the place.
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Joe J
This is my place honest and friendly service
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Viktor Titov
You are the best for me and my wife.
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David Oster
Good auto work and friendly staff
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Ruslan Moldavskiy
Great guys. Good Service
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Veronica Blackwell
Honest & Reliable
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Anish Sethi
Great guys
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mr j
Great
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Hershy Leibler
Good