Address: | 2540 County Rd 516, Old Bridge, NJ 08857, USA |
Phone: | +1 732-679-3900 |
Site: | extraspace.com |
Rating: | 4.8 |
Working: | 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9AM–5:30PM Closed |
RI
Richard A. Scott
Let me tell you! The guy that helped me Roger T Diller is one of the very few people that I had ever delt with as a customer that went out of his way to help me out. When I called him he told me that I only had a few minutes before he closed up shop. I explained my situation and he waited for me to arrive and then went out of his way to stay later passed closing to break open my lock. He took out extension cords, a ladders, a grinder and while all this is happening it pitch black outside but still after a while he got my lock cut off for me. And let me say that the locks they recommend using is worth it because even with a grinder it was tough to get off. Anyway before we new it, it was about a half hour passed closing and he didnt even charge me a thing. I owe him big time.
A
Anonymous User
I was in need of some extra storage so I decieded to go with this company. I am highly unsatisfied already. They told me if I would of told them i was going to use it for a year or more i would of had 2 months free but since the woman already printed up my lease agreement it was too late for her to accomodate me on that promotion? Just redo it! I wanted to gain access into my unit after hours and could not open the garage door I called for help and the hotline told me someone would be down to help me and no one showed. It"s ok that I didn"t receive that promotion because I plan on moving my belongings out of there and using another company.
JA
Jason Kaplan
I want to give a huge thanks to the Store Manager, Brett & Roger for their stellar service. I got a unit at Extra Space Storage for my storage needs and the process was quick and painless. They took the time to show me the size of the unit before purchase to make sure it fit my needs, addressed any questions or concerns and walked me through the lease process step by step. The whole process took only 20 minutes. Who would have thought that you would get such great customer service from a local storage facility. The place is currently in the final weeks of getting a re-model so thats a plus and its in a super convenient location for me.
A
Anonymous User
Moving out of my house into an apartment meant I had a lot of stuff to store. Amanda at Extra Space was so helpful and friendly! She helped me choose the perfect size for my needs, and assisted me with using the entrance code box as well as the unit door/locks. Everyone in the office always has a smile and they remember clients. The excellent customer service makes this difficult transition period much more pleasant!! The internet rates are the best I found and the proximity to both places is ideal. Im happy there, my stuff is secure and I would highly recommend Extra Space Storage to anyone needing some "extra space"!
MI
Mike Masley
I found the storage area to be very clean. The only 5 X 5 available was on the bottom section. At 66 it was not comfortable having to bend to get into my storage unit. I was in pain at the end of my unloading process. The attendants assured me that as soon as a top unit is available they would notify me. I hope that they do so I can move all of my items upward and be able to reach everything easier.
NI
Nicole Stassi
Moving out of my home was difficult and I had a lot of furniture to store. Extra Space storage was very helpful and kind. They answered all my questions and even advised me on what unit size I would need. This being my first time using a storage unit I was unsure what size I would need. The prices are very good and the people are very nice. I am very pleased with the unit and the place.
RO
Rosario Sanchez
I could not be happier with my experience. The facility is clean and properly maintained. Roger and Brett are always helpful and available. And always a pleasure to talk with. I am so pleased with this facility I just rented another unit and once again Roger and Brett Gave me A+ service. Thank You!! Gentlemen!!! Happy Holidays!!!!
JO
john dulina
After shopping around for a storage unit to accommodate my needs ,I decided to rent a unit from Extra Storage on Rt. 516 in Old Bridge N.J. The Manager there, Brett set up my account efficiently & affordable for a clean , secure ,well lit,, spacious unit..I would highly recommend E. S . S .for all your storage needs.
MA
Maria Ramos
When you need a place to store your things ... Thank god a friend told me about this place ... Manager Brett was very informative and helpful ... Walked me through the process and had an answer for all my questions ... Would and will recommend this place to all.. The facility is very clean.
AB
Abir Abdel
Excellent service, I rented a storage box for a while and it was a smart choice to. The place lets you in any time with a pin and its very easy to use i think it was a great idea to use the storage and i recommend others to try it out too.
RI
Richelle Rodriguez
Had a great storage experience. Staff was always friendly and knew their stuff. I really didnt know what size we unit would need but Courtney was able to help us and it was cheaper then we thought. I would highly recommend this location.
DA
Danielle Stackhouse
Loved my experience with this location! Great communication skills and professionalism is what I want to expect and Deja was just that. She was patient with me and made the entire process easy. I was completely satisfied in the end.
CO
Cory Taylor
Both Brett and Stephanie have been more than a pleasure to work with. Both have been so friendly and accomadating. The facility is clean and well run. Definitely will continue to use this storage facility in the future.
ST
Stephen Olsen
Brett and Roger were extremely helpful today with helping me close out a lease on a storage unit. They provided honest and friendly service. They explained everything in detail and make the process very easy
MA
mattym0303
Roger and Brett were more than extremely helpful , they saw my anxiety and actually helped me move some things that were to heavy for me and my girlfriend lift, they are great men tytyty.Matt
AS
Ashley Hazelwood
When i walked in the door i waa greeted with the best customer service experience ever deja was extremely pleasant and patient an brett was very helpful as ever glad i chose this location
GA
Gary Ambessi
Great storage facility with very knowledgeable & friendly staff. Site is always clean and Brett and Amanda are most helpful. Believe this is easily the best site in the Old Bridge area!
MI
michael roth
Perfect service and have no complaints. I believe the associate that helped me was Amanda and she was great. Showed me several units before I made my decision on what unit I needed.
MA
maria decandia
Staff is extremely friendly. They helped with our storage issues. . This location is clean and very safe. .. We are so happy we are here. . Thank you Brett for all your help
DU
Duane Fulwiler
Im glad I found this place. Brett was very helpful with answering all my questions. Property is very clean! Would recommend this place to anyone!!!
CH
Christina DiGiorgio
Brett was awesome I needed a storage unit today and he was able to get me one. They are awesome If you ever need storage this is the place to go