|Address:||27 Wanaque Ave, Pompton Lakes, NJ 07442, USA|
Fraud On Charges. The manager ran my bill on my card 3 times. Due to the chip the machine stated a failure. After checking my statement I saw that they did in fact collect my charge 3 times. The manager refused a refund for money wrongly collected. I had to have a bank contact them for refusal to return the money wrongfully collected. I was shocked at his disdain to resolve an issue he caused despite my polite demeanor. Petty theft.
I would give 0 if it was a possibility. They ruined the fur on a expensive coat and refuse to pay for the damage! Horrible customer service. He blames on the manufacturer, saying the instructions were incorrect, but I have sent this coat for them to wash many times before and never had a problem.
They are hella expensive. However, my two jackets were clean.