Ulta Beauty

1701 Niagara Falls Blvd #100, Amherst, NY 14228, USA

Address:	1701 Niagara Falls Blvd #100, Amherst, NY 14228, USA
Phone:	+1 716-836-0658
Site:	ulta.com
Rating:	3.7
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM

Location

Photos 89

Reviews 21

Liz C

Ive been in this store several times and every time I leave Im frustrated. I can never find what I need there is so much products, which I guess is a good thing they have so many options but no one is ever there help you. On the rare occasion they are they are rude. Cashiers act like all they want to do is get you out of there as fast as they can. I wanted to try out their " Brow Bar", checked the website and I can make an appointment for every service EXCEPT the Brow Bar and it states no appointment necessary. I go in and it takes me forever to find someone. Finally get to someone and they say they have no appointments available and I would need to make one for another day. I guess thats my fault for actually believing you wouldnt need an appointment even though they clearly state it on the site. Soooo...The only plus is they have plenty of products, if you can find what your looking for.

Not Impressed

I shop at both Ulta and Sephora, and like each place for different reasons. But, I must say my most recent experience on Easter Sunday was truly devastating. I asked a girl with short hair and tattoos, where something was and if she could help me find it, she was quite rude with a rather pompous attitude. The checkout was no different, except the employee seemed so aloof and not concerned with customer service. Every time I come into this store, theres never any products available and the employees are extremely rude, and quite frankly have no room to be disrespectful. Management there leaves a lot to be desired... Sephora will definitely be my go to cosmetic store from now on.

Brittany Robinson

If I could put 0 stars I would.. this place sucks.. and so does ULTA as a company.. they are the Wal-Mart of the cosmetics world.. one stop shopping, cheap product.. now the downside.. NEVER enough people working, and the employees who are there know nothing and are freaking miserable and rude!!.. Ive never NOT had an issue here.. I save points and get coupons, and when it comes time to redeem, I somehow end up getting screwed in one way or another.. seriously this place sucks.. I am now, after years of being a regular customer, ready to inconvenience myself by shopping around different stores for the product I need.. just to stay away from this BS store...

Laura Russo

Been coming to Iwona at ULTA for a while now and love everything she does. But when I brought my daughter in for a prom updo, Iwona totally outdid herself. She captured the inspiration pic perfectly. And my 17 year old daughter was tickled to death. On top of that, John did her makeup in a very natural look that pleased both daughter and parents. She received compliments all night on her hair and makeup. Thank you Iwona and John for making my daughters first prom unforgettable! You are both so talented! You are lucky to have them, ULTA!

Alexa Weinert

Every time I come to this store they never have anything I come in for. Spent 30 minutes in prestige and now one single employee asked if I needed assistance. At check out the cashier didnt greet me just stood there staring at me. Never spoke to me until I told her I was a rewards member and she asked for my phone number. Super let down compared to my home store in victor.

Ninaquas _

The rude strawberry blonde woman ( I wish I knew her name) treated me and my sister like we were stealing from the second we walked in and didnt help us find things when we asked. Youd think somebody who works at ulta would recognise when girls are looking for makeup. I wont be going to this ulta ever again.

Nisa

Decently large Ulta. The staff is friendly. Its nice that they also have a salon in store. The down side is that the samples on display are always kinda nasty and it can be hard to find cotton pads to wipe off your hand after swatching. They also have a very large selection of body and hair products.

Sana Athar

Staff was very polite and friendly.. Wish I got some of thier names... Store was well presented and orderly.. Need some more visual cues for brands in each isle. Always come here from Canada.

R Gormley

Staff is very friendly and knowledgeable. Store is large and clean, and easy to navigate. Hair salon within. Makeup consultations available as walk in or by reservation. I love this store!

Mandy Woodward

Its dangerous how amazing this store is. Always let a friend know you are headed there so she can check on you hours later... You may still be shopping.

Nicole Svetlik

I like that its a salon and beauty store. I like that its reasonably priced and that I can get a lot of my favorite hair care products for less.

Mary Helming Croker

Lots of cosmetic and hair supplies. Nice and knowledgeable employees helpful when you have questions about product. Always has a coupon.

Donald May

Love this place. Im like a kid in a candy store in here. Minus the looks from fellow consumers because a guy is buying makeup lol.

Pattie Davis

If you cant find what you need at your favorite department or pharmacy store you will be able to find it here.

aileen yates

My heaven! The staff here is amazing and they are always well stocked!

Jaehoon Ahn

Place to shop cosmetics. Has Benefit brow bar. bit of men cosmetics.