Address: | 157 Deer Park Ave, Babylon, NY 11702, USA |
Phone: | +1 631-587-5766 |
Site: | fitnessincentive.com |
Rating: | 4 |
Working: | 5AM–10PM 5AM–10PM 5AM–10PM 5AM–10PM 5AM–10PM 6AM–6PM 6AM–6PM |
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Janet Caen
I joined for their #1 rating, but when class schedules and day care no longer met my schedule I was left with just the gym, which wasnt worth the cost or the aggravation. (BTW #1 comes with A LOT OF HEAVY CAMPAIGNING.the only time management came in to interrupt classes and make an announcement was during their campaign asking everyone to vote as often as possible. Including campaign posters in the locker room and throughout the gym.) I personally had found myself sitting in the womens locker room only to be intruded upon by the janitor and his vacuum on a few occasions, while my daughter was surprised by him as she walked out of the shower wrapped in a towel. We were assured that there was a procedure in place that a female staff member checked the area prior to him entering, but "she" never preceded him when he entered while I was in the room. When I let them know, 2 weeks in advance, that I was moving and I was cancelling my membership, they terminated my membership immediately. The following day, when I came in to workout, I was confronted in an accusatory manner that they had "graciously" waived cancellation fees "even though" I had initiated the cancellation!!??? By law, they are required to provide me a refund because Im moving outside the 25 mile radius. There are a lot of great instructors here. Sadly, in my experience, its the arrogance and ignorance of customer service of just a couple of people that I came into contact with that has brought FI down to a ZERO rating with me. Had they simply handled things in a manner that respected the situation it would have changed everything to their favor. (Just as they persuaded me to vote and help them get their #1 ranking.)
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Bff Julia
The staff including management are terribly rude and snobby. I went to inquire how to participate with the challenge being advertised around the gym. I stood at the front desk for a few minutes before I interrupted the conversation the workers behind the desk were having. I said excuse me, can you provide me with information how to join the challenge... The response I received was unexpected. With an eye roll I was told the nutritionist running the program was not available. Then they went right back to their conversation. I expected maybe a flyer with some details. Take my information or something. It felt awkward and uncomfortable so I left. The next day I asked to speak to the manager to see if I could obtain the information about their program and I mentioned the treatment I experienced the night before. Her response was "I heard how you (as in ME) interrupted and her night manager". I was dumbfounded! I apologized for interrupting and tried to explain about my inquiry. It didnt matter, she wouldnt even listen to me going on to say that I cant treat people like that?!? I dont know where they get their people skills from! In addition to their poor attitude $55 a month I expected a clean locker room! The parking is terrible. I will Not be going back nor will I ever refer anyone to this place!
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sara Larocca
Positive, Uplifting, Righteous, Non judgmental, Inspiring. I am Blessed to say the adjectives above describe my place and position of employment here at Fitness Incentive. I appreciate the members who show up with desire I appreciate the members who show up with uncertainty. I appreciate my co workers who show up with the most innovative news in fitness I appreciate the practice that we are a team at Fitness Incentive and no question goes left unexplored or unanswered. This is not a place to envy this is not a place of ego this is a place of entry and acceptance. This is a place where you will be heard and you are offered the tools of your own transformation. I appreciate Cor and Kenny Brown. We as employees and members are who they value in all of their decisions, not for financial gains but rather for what helps us all create happier and healthier versions of ourselves. If you have been here you KNOW and if you havent been Im inviting you to a place I promise you will latch on to something or many things that you wont ever want to let go of. Trust in you, Believe you can, and move forward and Up!!!
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adrienne drenckhahn
I absolutely love the classes here. Every instructor I have had has been wonderful and there are plenty of classes throughout the week. Also, the equipment is clean and does not appear to be worn through as I have experienced at some other gyms which was a big deciding factor for me. I would definitely recommend this gym to anyone who enjoys taking classes. If you take the classes, the price is definitely worth it. Reading the other reviews I would like to comment that I have not had a bad experience with customer service and everyone has been very friendly. Although I will say that I was confused and disappointed when I was getting information about the gym that I was not given a tour. I think that for prospective customers that a tour is very important especially since after a few visits to the gym I could not figure out where the yoga studio was. I eventually did ask the front desk and they walked me down and show me where the studio was which was very nice.
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Nicole Cutter
Fitness Incentive is the most amazing gym on the Island. I joined over a two years ago and began training with Missy Dieli and she has honestly changed my life along with FI. She not only pushes me but encourages me. She encouraged me to join the Fit 4 Summer challenge at FI which was the best decision I could have ever made. I train with both Missy and Carol Trivigno and they are the DREAM TEAM. I have made friends through this contest and have reached numerous milestones. Since starting my training with Missy about a year ago I have lost almost 30 pounds!!!! If you are serious about getting healthy this is the gym for you,the classes offered are beyond any expectations. It is family oriented and has the most friendly staff. So a big thank you to Fitness Incentive for changing my life.
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Anonymous User
I have been a member here for about 3 years and have to say that this is the BEST gym! I have belonged to other gyms in the past and none come close to Fitness Incentive. They offer a variety of excellent classes and the instructors are the best! They always keep the equipment up to date and are sure to provide any maintenance needed. They also keep the gym really clean which is a huge plus! I look forward to many years as a member and highly recommend this gym. Lori P
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Katherine Cola
Every experience I’ve had at Fitness Incentive has been professional and personal. The staff is extremely knowledgeable and cares about every respective client that walks through the door. I have taken classes with Michelle, Cor, Jourdan and more, and each presents a challenging but fun workout. The gym is clean and easy to navigate. The café is awesome, and I love the mighty bites! I would recommend Fitness Incentive to anyone in the area every time!!
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Toni Caracci
I have been going to FI for over 18 years, and it is by far the best gym in the area, especially if you like classes! The classes include cycling, yoga, pilates, bootcamp, body sculpting and so much more. The staff, from the desk to the instructors, are friendly and go above and beyond to make you comfortable. The gym is very clean, and they are always updating their equipment. I highly recommend giving it a try if youre looking for a new gym!