Planet Fitness

Address:	693 Main St, Torrington, CT 06790, USA
Phone:	+1 860-201-0033
Site:	planetfitness.com
Rating:	3.6
Working:	Open 24 hours Open 24 hours Open 24 hours Open 24 hours 12AM–9PM 7AM–7PM 7AM–7PM

Location

Photos 67

Reviews 23

Sylvia Perrault

Pretty great gym! Its pretty clean for the most part, I havent experienced the dust factor that people have been talking about. I usually see people out vacuming and replacing paper towels when needed. If one does see dust, it shouldnt be a problem just saying something to them, Im sure theyd be more than happy to clean them. Theyre out all the time! Machines are pretty well kept up with, just sometimes there are machines that are clearly having a problem but dont have a sign on them. But I guess you can find that anywhere sometimes. They offer a schedule of when its busy and pretty quiet. Staff is great, they are respectful and they do a great job of assisting you with your needs when they arise.

sarah wehry

Beware of poor customer service. My husband cancelled his membership at this location and then ended up with two late fees tacked on to his final charge. When we questioned what they were for we were told that the checking account information wasnt correct. Two separate employees took down the account number wrong and in the end the manager told us that the billing department couldnt do anything about it because they didnt see anything on their end. Way to go Planet Fitness! Great customer service as usual.

Anonymous User

Decent gym for the price. While the music tends to be a little loud sometimes it doesn't really bother me that much since I am there to exercise and not chit chat. Besides, if you tell the staff it's too loud then they will turn it down. The staff is very friendly. One major issue is the fact that machines are always broken! Also I wouldn't mind having a few more pieces of equipment, like pre-loaded bars and another universal tower would be nice with more attachments. Otherwise no complaints.

Roland Allen

Typical budget gym. Usually very busy. Staff is nice. Con: mens locker room is usually a train wreck. If it doesnt stink its full of overflowing trash cans and water EVERYWHERE (the the freshly cleaned kind). Machines are usually in order. When theyre not theyre fixed fast enough. They offer a schedule as to what times are slow and what times are peak which is nice.

Danika Bennett

Music taste here is horrible and way too loud. I shouldnt be able to hear their music through my headphones that are on full blast. On top of that. Recently, this gym has been un acceptably dirty!!! There is dust on and under the machines. I cant even pick up a weight without dust falling in my face honestly. And staff has been less friendly.

Anonymous User

Very loud music, equipment is jumbled together, and why do I have to crane my neck to watch one of their 12 pre-set channels? I walk out of there with sore muscles from my work out (yay, a good thing) but also with a sore neck from my cardio work out! Staff is nice, but Id prefer to pay a bit more for a quieter more user friendly gym.

Jim Johnson

This is a great gym, There is no dust. The only complaint I have is with the customers who think that they dont have germs and fail to wipe equipment after they are done working out. The staff is very friendly and professional. I would recommend this gym to anyone of any age, its simply great!!

Neeraj Diwan

I would give this facility more stars but the club manger Diane fredsall has no ethics. She bluntly lied to my face. Hot headed Lou (employee) was ready to jump over the counter when caught in the web of their own lies. How can this be a judgement free zone if they lie to you?

Anonymous User

Why is the music so loud that conversation is difficult? The age of most of the patrons at the 8 to 10 am period leand heavily to grey hair. The music leans toward teens and under 40. The volume and content is a big turn off, particularly the volume.

Patrick Downey

I enjoy the atmosphere and for the price its great just wish that weights went higher as I wouldnt mind barbell pressing and that step climbers were available

Scott McCann

They act like your working out in a library , and are very obnoxious with that stupid buzzer in the front . Other then that its close and its cheap .

Justin Dieter

Ive never had an issue here been going here for years outside of no free bars they have everything you need for any workout you wanna do

Austin Hernandez

A little cramped, especially during peak hours (5pm weekdays). Could use an extra pec machine and calf machine, less treadmills.

Edven Jean

This gym is affordable and has everything you need for a good workout with convenient hours for the busy ones

Anthony Oliver

Manager and other female on nights are very friendly and helpful..gym looks nice and clean also.

Gore Wasacuatt

They offer just enough for a decent workout. The place looks like the 80s vomited on everything.