Address: | 6136 Jericho Turnpike, Commack, NY 11725, USA |
Phone: | +1 631-462-6400 |
Site: | newyorksportsclubs.com |
Rating: | 2.6 |
Working: | 7AM–6PM 5AM–11PM 5AM–11PM 5AM–11PM 5:30AM–9:30PM 7AM–7PM 7AM–6PM |
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Dominique DeSousa
As a member of only 6 short, excruciating months, my first recommendation to those looking for a friendly, convenient, and hygienic workout facility is to look somewhere else. New York Sports Club has caused me a plethora of unnecessary stress starting at the seemingly low price "Premium" membership which differs from the other memberships in the sense that it is at least 70 dollars cheaper and doesnt include a free (albeit ratty and paper thin) towel to mop up the sweat off of machines that are often out of order. Sure, you can use other facilities outside of this one with the "better" memberships, but what reason do you have to go back in the first place? The manager has been promising a full renovation of the facility in January for the half year Ive been a member (and God knows how long before that) and it still hasnt gotten done! The roof leaks at the slightest bout of precipitation, the locker rooms are atrocious and dirty (apparently theyre so cheap they used the old tiles from their last "renovation"), and apparently the mens bathrooms are so bad that membership consultants use the bathroom in the nursery just to avoid it - I know, Ive seen it happen. Not to mention most of the members gather around to complain about all of this openly. Which brings me to the nursery. Again, atrocious. Upon entry it seems a spacious room with a charming, enticing set up for young kids, of which I have two- and a third teen who has also witnessed this abomination of a facility. But even they realize theres something amiss. They alone have pointed out to me their disturbances with the lack of windows, the constant fluctuation of temperature (due to a broken thermostat, Im guessing), and worst of all, terrifying toys. Half the electronic toys in that room - of which there are many - are broken and/or outdated, and when you point this out to the babysitters, they simply cant do anything about it. Even when you show them baby dolls that are missing clothes, limbs, and even eyes! - Which, by the way, startled my 4 year old daughter to the point of tears. Suffice it to say, after many upset phone calls and angry visits, I have FINALLY cancelled my membership. With all due respect and love to each of the helpful staff, talented trainers, and fairly pleasant membership consultants, it wouldve caused me much less grief to my family and my wallet if I had just purchased a treadmill for my home. P.S. My name is Linda, Im not sure why my name isnt popping up correctly, this is my sons laptop.
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Ryan Robiglio
I used to be an active member here, this is where I started my gym experience. As time went on I noticed the drama that this place has with old members who think they run this place. I also notice how the new manager, Sergio Redondo is extremely rude to his employees and members. My friend came in as a guest and he made my friend leave his credit card and ID at the front desk and signed him up for a membership without consent. He was extremely rude when we asked him why he did this because if my friend was not able to be a guest for the day he wouldve just went home but instead Sergio signed him up without consent and made it difficult for him to cancel. He is a small hot headed man who has power trips and thinks hes better than everyone else. He does not deserve to even have a job let alone manager. I have not gone back to Commack NYSC since then and I will never go back until he is no longer working there. I now own a membership at Retro Fitness down the road and they are wonderful there. If I were to go to NYSC I would go to the Hicksville or Smithtown location because they are extremely nice there. Commack NYSC should not be in business anymore and Sergio Redondo should be fired and banned from working in any job.
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Luis Rojas
Its 5:48 pm and i just left the gym with my underwear clothes wet on my hands!!! Its been two day i come to this location and its been running out of the bags for wet clothes. At the counter they were three young guys seems they are the managers.. Chatting and having a good time; I ask to them about the bags. And they start lookibg at each other.. and one of them offer to find it.. I wait and wait.and wait and when i when back again to counter they were still chatting.. and i ask again and one the guys told me that the other guy its busy on the phone i look at the other guy and it wast true. They saw me leaving with wet clothes and their look was like. Finally he decided to leave. So disrespectful ..
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jimmyforge611
If I was just rating the staff I would give this place 5 stars. Theyre all friendly and welcoming people but the gym itself sucks. Ton of old equipment thats in desperate need for upgrades. Theres not one machine in there thats from this decade I guarantee it. Usually find 1-2 newly broken machines a week, and they have a lot of equipment that rarely gets used. Some equipment gets used so much and they only have 1 of them (squat rack, row machine, Smith machine) so I think a redesign is necessary. Cant comment on the classes or the PT, havent tried either.
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Steve Elliott
Awful customer service. Managers clearly do not care about the members. Consistently removing features and benefits for members. Definitely not worth the cost of admission. Gym is often dirty, weights are unorganized, machines and mirrors are routinely broken for months on end before repair. My car was broken into outside the gym, and certainly was not the first. The landlord, however, refuses to put in lights or install security cameras, despite complaints. Stay far away.
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Raja Keluskar
I wish this place would close down and become a planet fitness or retro fitness. The gym is full of old equipment that is not well maintained. It is overpriced and they got rid of the daycare options. Lots of fees and not as nice as other NYSC. Do a renovation or get out of this location.
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Sahara Y
Worst New York Sports Club in long island area. They are so stingy with towels, the staff are rude, the group exercise teachers are very one directional, the bathrooms are old. Over all, the worst New York Sports Club!
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Nicole Knudsen
I would go find another gym. Their good "deal" is definitely not worth it at all.
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Mei Zou
Filled with older gym goers but thats fine with me! :)
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Jarred Kahn
Average gym that needs updating.
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Ali Mir-Moghtadaee
Visit just one...not bad..clean
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Bridget Erlikh
Decent mid-range gym
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sybil arroyo
Its a gym.