Planet Fitness

1188 New Haven Rd, Naugatuck, CT 06770, USA

Address:	1188 New Haven Rd, Naugatuck, CT 06770, USA
Phone:	+1 203-723-4058
Site:	planetfitness.com
Rating:	3.8
Working:	4AM–11PM 4AM–11PM 4AM–11PM 4AM–11PM 4AM–9PM 7AM–7PM 7AM–7PM

Location

Photos 44

Reviews 4

Emily Spaulding

Ha! I went into this gym on 9/13 to get a final tour. Here is how my encounter went and a little info on me. I already know I am 100% signing up for the gym. I already know I NEED a black card membership for the multiple location use. I already know about the classes, times and what they offer. I have done my research very well and was hoping to get a final tour before enrollment after going back and fourth between a gym in Wallingford (24 hours and close to work). After consideration, even though the Wallingford gym was overall better and had way more accommodating options, I decided planet fitness would be better so I wasnt restricted on days off. Now I go into the gym around 1pm on a Tuesday afternoon, its not very busy. I walk up to the counter and was greeted by James. He was nice enough and I was passed off to a Luis or something or other. He had a hyphenated name. I wouldnt remember it because he didnt tell me and from the moment I met him I was annoyed. I handed him my ID with my name on it and he asked me multiple times how to spell it... As I said, I went in with an agenda, so I began to tell him why I was there. Mid sentence another customer walked in and he turned his back to me to help them. When he was done I repeated what I had said because he obviously wasnt listening to me, which became more evident as the tour went on. In the process of still standing at the counter reiterating what I had JUST said, another customer walked is and he turned to help them, leaving me standing there awkwardly for multiple minutes. FINALLY, he walked from around the corner and I decided to just sum up what I had already said twice. Certain things were important for me to see while I was there. At this point before my tour even started im annoyed with this staff member. He walks me over to the class board (Which I had now said twice that none of the times worked for me at all whatsoever). He spends the majority of the tour here which annoys me because I stood there telling him that I couldnt possibly go to any of the classes. Here is how our convo went as close as possible. May not be 100 percent accurate as I could barley hear a thing he said. Him: This is the class board. Me: I have seen the schedule on line and determined the classes are all at hours that I will not be here. Him: Yeah but theres classes all over I mean you could always go to this one or this one. Me: ...... I go to school from 9am to 1pm and would be here from about 1:20 to 3. NONE of theses classes fit into my schedule. I also work 4 to 8 and there are no classes that late. Him: Yeah but I mean you could make it work. Me: ... Also your Friday classes end by the time I would be here so there is literally NO classes for me so lets move on here. Then I made the mistake of asking him about a personal trainer. Some gyms have a trainer there you can "Rent" through the gym. Him: Well all of these blocks (In the times I will not be at the gym) are times James does something like personal training. Me: I just looked at him at a loss for words. I had just gone over this all 4 times. After we got away from the board, which I thought would never happen, He showed me the 30 minute room, some "Other" equipment and the rest of the gym I looked at from afar. I would have liked someone knowledgeable to take my hand and explain what each section does, as I am gym illiterate. He showed me briefly the black card suite, where I asked him about a piece of equipment he had zero knowledge about. He just stared at me and said no we dont have that here. (you do) Did I mention this man did not walk with me, but in front of me, and when he did speak I could hardly hear him. We returned to the counter and I said thank you have a good day. I was dragged back to talk about signing up. If he had listened to me in the first place he would know I was all set. On a scale from 0 to 5 stars, it deserves a 1 because it is a clean facility and equipment was okay. Such a shame Planet fitness.

Doug Langley

Havent been to this Planet Fitness in 18 months. Went back last week heard they open a brand new gym. Place is rocking. Pros: New machines and more equipment to use. The gym is now more modern like most of the PFs in the area. It has tanning beds/rooms and massage chairs with TVs in this section. Best color every none of that annoying yellow and purple paint. More free weights and a lot larger area of free weights. New locker rooms and the place is clean! The cons about the place is small and doesnt effect the quality of the gym itself Cons: It has some ab machines but not a designated ab center like some PFs. Not open 24 hours with my work schedule on my ridea home I pass the Derby PF being 24 hours can workout anytime. If this one was 24 hours I pick this PF over Derby. New place is great going to keep going back now. Know they cant do much about the old parking lot, but the new parking lot is nicely paved. Also see a few empty lots near PF now that they cleared the back up a bit. Hoping they open a Health Food store. Also maybe GNC moves over here or another Vitamin store moves in. Hoping Naugatuck buys out the back wooded area of PF make for a great trail workout after a gym workout. Rocking gym! Also when Chris took over managing the place began making some big changes really wants this PF to do good.

Carlos San

Horrible,,,Horrible,,,,,This Gym,,,Has No Adequate Staff Well Exept For The Assistance Manager And A Friendly Young Lady,,,Other Then These Two People The Rest Including The So Called Traineer Just Suck,,,,I Felt Very Unconfortable And Unwelcome In This Facility I Didnt Get A Tour,,,Tried The Free Class On Fitness Training The Trainer Just Sat Me Down Asked What Do You Wanna Do?Loose Weight Well Just RUN,,,DIDNT AGAIN DIDNT Bother To Show Any Machine Or Even Work Out A Fitness Plan...Now To The Equipment,,,,,Some Equipment Where Not Working IF The Equipment Worked Then Guess What The Tv,,,Jacks Where You Plug In Your HeadPhone Didnt Work,,,So lets Just Stare At The Tv And Wonder What They Are Saying,,,,It Smelled Sometimes Just Too Much,,,,,,I Went In With High Hopes But Just Going Here Made me So Depressed,,,,,,Just Stop Going And Waited For My Commitment To ...Expire ,,,,,,,

J Teixeira

I love that this gym is brand new, and the workers are pleasant however, why is the same trash found in the treadmills 3 days in a row? There is a cleaning lady seemingly here all the time -- why is it like this? I know that patrons are sometimes not the cleanest or the most considerate when it comes to maintaining, but it would be really great to see that the gym cares about how they appear their other members. It takes 5 mins to check cup holders for used tissues, wrappers, and waterbottle caps. Its disgusting, and makes me worried coming into flu season. The same treadmill has the same gross sweat stains for a week+. Hate seeing this place go down so quickly. Ive been waiting for this new gym! Management, please take note! I enjoy this place otherwise.