US Post Office

3 Mount Ebo Road North, Brewster, NY 10509, USA

Address:	3 Mount Ebo Road North, Brewster, NY 10509, USA
Phone:	+1 845-279-0138
Site:	usps.com
Rating:	3
Working:	9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–4PM Closed

Location

Photos 1

Reviews 8

Maria Neri

The postal delivery from the Brewster Post Office is awful. For weeks at a time my mail as been delivered later and later into the day. After calling the post office to complain in this steady decline I was told that the mail did not need to be delivered at a specific time and was given the excuse that the carriers sometimes have various/multiple routes or they might be running a bit behind schedule. This is rediculous! I have lived in Patterson for almost 10 years, and the mail has ALWAYS been delivered in a timely fashion by at LEAST before 11am. My family owns and operates our own business and the mail not comming at a reasonable hour is unacceptable. After my complaint call the mail was delivered at a decent time for approximately two weeks. Now, even with the Labor Day holiday, we are not recieving our mail at all OR on time! Also, if there is a package to be delivered the postal carrier just drops whatever mail to be delivered on our front doorstep without any forms of offical notification to tell the household WHERE our mail actually IS. There is no respect for the customers of the Brewster Post Office. In the phsyical office there is only ever one person behind the desk to help customers with their mail and packages, which makes a trip to the post office very time consuming and stressful.

Jaydon Kuruc

Absolutely terrible customer service. I tired calling their office several times and no one picked up, once I finally got someone I was put on hold for 10 minutes. I was told that the clerk needed to schedule my appointment (I was trying to schedule a passport appointment), I hung up after being left on hold for so long. I called back again, this time the person answering the phone took my name and number and told me they would call when it was less busy; I never got a call back. Terrible service for something that is not that difficult.

Jen Darby

Tried to get passports here for kids. All I got was we are short staffed. No weekend so I asked for Thursday. No Thursdays so I asked for Tuesday. Only in AM so I would have to pull kids from school. Would this be considered an excused absence???Unbelievable - they dont even care! Well I guess thats a government job for ya!

Jonathan Russell

Never knows where package is. Delivery driver doesnt fill out package pick up form for patterson residents. Online always out of date

Imma Turkey

So disrespectful. I ordered a package on amazon and I called in and it said it was gonna be late and she has an attitude.

Carina Rush

I like my postoffice! I have always been greeted professionally and the staff have always been very helpful!

Geo LC

I Got here to pick up a package and they gave it to me really fast!

Dave Takdharie

no one picks up the phone