United States Postal Service
| Address: | 165100 Baisley Blvd, Jamaica, NY 11434, USA |
| Phone: | +1 800-275-8777 |
| Site: | tools.usps.com |
| Rating: | 1 |
| Working: | Closed 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–3PM Closed |
Location
Photos 5
Reviews 12
AA
Aaron H
When someone steals/loses your package or claims it was left at your mailbox the post office at Rochdale gives you a number to call. THIS IS A REVIEW OF THAT LOCAL "718" NUMBER. When you get that number, you are screwed. Your package is as good as gone. Rogue office. Im not sure who these people are but they sure act in a cloud of secrecy and their little setup over there clearly indicates that you are about to deal with an adversary. The phone rings. And Rings. AND RINGS, forever, no introduction message, no message for that matter at all and if youre not persistant which I believe theyre hoping for, youll give up and leave them alone. I dont know one reputable government office in 2017 that doesnt have some sort of phone answering system to at least identify who youre calling. When they finally answer you give them tracking info and you hear the "Well get back to you" line. They said two days. That was a crock. I knew it and they knew it. Never heard from them ever again. They werent rude but they are certainly not helpful. Filed a claim with USPS central office. They said they will contact that office and investigate and will get back to us. Take a guess what happened next.
VI
Vincent Jones
This Queens Rochdale Postal Office is, "Extremely Horrible!" I was suppose to have a package delivered Monday 5-1-17. A message came though to my Cell, saying the package was in my Mailbox. So I went to my Mailbox, no package at all in my Mailbox. I called Amazon they called Rochdale P.O.. A Rochdale P.O. Worker said the package was still here meaning still here at the Rochdale P.O.. The Rochdale P.O. Worker saw the same thing on his Computer screen, that was sent to my Cell. So now Im glad I wasnt going crazy. The Rochdale P.O. Worker asked me if I wanted to pick it up after work or delivered to my house. I said please deliver it, I dont get home in time to pick it up. This was Monday 5-01-17. Here it is Thursday 5-4-17. I finally called Amazon this morning and advise them to refund my money. This is not the first time this has happened to me. "ROCHDALE POSTER OFFICE" needs to be investigated or shut down. I wish I could give it a "0." 1 star is just to kind.
GU
Gustavo Aragon
There is noting more annoying than going to this post office branch to pick a package. Even with tracking service it is an adventure to find your package. Delivery drivers falsely "updates" tracking info to avoid delivering in order to safe time. Once i were outside in front of my building at 05:38pm speaking with a USPS CSR and while on the phone the delivery driver "update" the info stating that delivery was attended at that very same time. The driver never came to deliver anything. Pick up was "available" for the next day. Went to pick my package and BOOM another prank. The package was still in the delivery truck. Management is useless. They tells you they have no control at the fleet facility. How about faxing a damn memo to the fleet managers office and be read by all drivers to improve the service.
MA
Marjani Howard
I was supposed to get my package Saturday... I watched the post man drop mail in everyones mailbox but he didnt have any packages with him. I got my first "unable to deliver" notification saying they left a notice on my doorstep. I was sitting on my porch. Today they said they attempted to deliver my package again and left another notice, my sister, brother and step father was home and all three of them told me that no one rang the doorbell and that no note was left. Now I have to wait until Saturday to go pick my package up because thats the only day Im able to do so. This isnt the first time this has happened. I honestly cant stand this post office because every time I have a package coming from them theres an issue
DW
Dwayne Clouden
can never get a hold of someone in case of emergency!! Phone always ringing...if u ask me idk Y they have phones!!! I guess they only use they phones to make calls not to receive dem..U really really have to be lucky to speak too a live person... Yes its that bad ..Also tracking update infor is always wrong. Tracking infor said item was out for delivery am lookin no item have shown up then after 3hrs later it said item is at postoffice for pick-up. I went too da post office N item wasnt even there ...it was a complete waste of my time walking out empty handed.
JU
Julian Sparks, Jr.
Barely wanted to give one star. Ordered a package that had a confirmed delivery for Sunday, September 11 & it is now Thursday, September 15. Have not received my package to a "shipping label" error. Im now without my textbook due to the carelessness of this branch. The errors here need to be rectified or this branch deserves to be shut down. Even right now (4:05pm on 9/15), Im calling the branch and repeatedly get hung up on. This is preposterous and ludicrous for a place of business to conduct themselves in such an unprofessional manner. Truly disgusted!
DI
Dinnisa Chang
By far the worst post office Ive ever had to deal with. They open 9am during the week and at 910am with a line extending outside the door there is only one person working at the counter. You are lucky if your package gets delivered much less on time. I have been home waiting on my package only to check online and see delivery attempted and no notice left. If you can do without dealing with this post office please do so. So sorry for the people who have to put up with them.
WI
William Sellow
I never leave reviews but the 11434 post office is the worst post ever. they leave a door tag for every signal package I get. Someone can be sitting right on the over side of the door, but they dont have the time to ring the bell. Then you into the post office to get your package and they have someone that comes from the back , just to collect the door tags. PLEASE JUST DELIVER MY PACKAGE!!!!!!
VA
Vanessa Tresor
This is the worse post office Ive ever have to deal with. the mail-man has a tendency to just throw your mail on the floor, rain or shine it doesnt matter. I have not receive my mail for the past week and half, you can not reach the office; the phone just ring, ring and goes to a busy sound. I wish I could give the NO Star.
HK
HK_ Nurse
How do you "deliver" so many packages that never make it to the recipient. THE WORST POST OFFICE EVER!!! I rather drive, take a plane, bus, or boat to a post office over dealing with so much theft and UN-professionalism. USPS please close or get new staff for this office my federal dollars are wasted on this place.
MA
Marjorie Lominy
I am calling to find out about my box. It rings and rings. Then they put the busy signal. Then they put the fax machine on in order for the calls do not go through. They are the worst. If it was in another neighborhood, they would pick up the phone. THEY ARE THE WORST..I HOPE THEY CLOSE THIS POST OFFICE.
CA
Candice IsGreat
Mail man with glasses , dark skinned, signed my package for me and left it for someone to grab. I caught in while he cowardly walked away and he turned around pointing to the door like theres your package. Why pay extra for insurance and a signature if this is what hes doing. I will be calling someone
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