United States Post Office - Queens Village Station
| Address: | 20920 Jamaica Ave, Jamaica, NY 11428, USA |
| Phone: | +1 718-465-8322 |
| Site: | tools.usps.com |
| Rating: | 1.3 |
| Working: | 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–4PM Closed |
Location
Photos 1
Reviews 11
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Kamrul Islam
Where do I even begin. They constantly deliver other peoples mails in my mailbox. It makes me wonder how many of my mails they delivered somewhere else. With packages they miss the delivery date nearly half the times. They lost my package but they claim it was delivered. Now the latest issue is the my packages were out for delivery on Thursday as showed on the tracking update. There was no delivery attempt that day. The tracking at the end of the day shows its ready for pick up. There was no notification left at my door. I went to the post office the day after and I was told that the packages are still with the carrier. So that day came and went and still no delivery attempt. How they do business is absolutely ridiculous. Update: They have done it again. My package was just sitting in the post office for two days before I had to contact the main post office customer service to get a call back from the local post office stating that the package is at the post office. Why was the package not attempted to be delivered?
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Tahmida Kalam
I was at this post office today. I was there on line at 1:30 pm. The woman providing service at the passport counter at this time was very rude. There were only two people in line on front of me, which she took an excessive amount of time to handle. When it was my time, she asked me if I have an appointment, which Ive never heard was needed, Then she told me I have to return another day because it is past 2 o clock today. I found this unfair and disrespectful, because I was waiting for a long period of time with my child. She did not care about customers need (which included needs for my child school, and required my wife and my presence) . I was sent home and told to return another day with a lame excuse. By looking at other reviews posted here, I can tell that this post office does not care about the public and needs of people. - Abul Kalam
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Dee
With a horrible post office like this its no wonder the government wants to have UPS take over. There is a clerk there number 04 it said on my receipt, who is the most miserable young woman I have ever seen. Shes rude and looks as if shed rather be having a root canal than waiting on people. I asked her a question and she didnt even respond to me. When I asked her again she barked out I heard you the first time. Thats how youre supposed to speak to the public? Really? Shes fairly new so I wonder who the heck hired her with that stink attitude. The only nice one there is an older Indian gentleman. Hes polite and personable, just slow as molasses. I dont know why Im even zoned for this post office when theres one a few blocks from me. Guess Ill go there unless I need to pick up a package which I hope wont be anytime too soon.
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Candyse T.
The service, if you can even call it service, at this post office is the worst ever! They continuously lie about attempting to deliver packages when they have not even attempted to deliver them. On top of the drivers not attempting to deliver the package they blatantly lie and enter in their system that a notice was left when in fact they never even attempted to deliver it. The manager and staff of this post office need to take a course in customer service because it is severely lacking. (This star given is only because Google would not allow me to post this review without it. This post office does not deserve any stars.)
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Jessica Pierre
This has to be the worst post office around....just getting a book of stamps could take you anywhere from 30 mins to 45 mins!!! super slow! They never deliver your packages when they are suppose to and then they say they attempted to deliver but no one was home and a notice was left....so not true EVER for me at least. I am at home and they never attempted or leave notice...its all a lie because they are lazy or just forget to bring you your mail....if you can avoid this post office you should. Unless you have time to waste! Oh, and dont try calling them they dont answer the phone!
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Helen Pyre
I cant give zero stars to this establishment, otherwise I WOULD. Lets be real, Ive never spent less than 20 minutes standing in line at this place. The people behind the counter for the most part are brain dead. And I had been told by one worker they couldnt find my package despite my 45 minute wait, ASKED ME WHAT WAS IN MY PACKAGE! Then I came back the next day and spoke to a different employee and she found my package in under a minute. This place is total and complete garbage. Send your packages to your moms house, or your job, ANYWHERE BUT HERE!
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Aaron Brennan
This post office is slow. The workers there look like they need a much needed vacation! They all are tired looking with bags under their eyes. Every time I go in its a half hour wait, sometimes more. The workers have no since of urgency. But who can blame them?! There is a constant line at this location 24/7! I feel bad for the workers there! The only problem I have with this post office is it plays the same music over and over again! Every time I go in there I here the song "secret agent man"!
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judy chiarellolatchman
USPS over all just simply just sucks never answer the phone they automated machines pisses ppl off when you call about something that the machine cant help with they deliver guys delivering mail/package that say deliver when it not while they still have it on there truck one time i literately had chase down a truck for my package that they claim was delivered when this guy still had it on his truck . I had call and they told me that no one was there and its a business thats open to the public.
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Kim Holman
Yesterday my package was just left outside of my door which is right on a busy sidewalk that anyone could have walked past and picked it up and kept going. 2 weeks ago a package of my mine was opened and left scattered in front of my door. We get other peoples mail every other day..What kind of people are they sending out to deliver the mail!? Two months ago they just kept leaving the cards to go pick up packages at the office when someone is in my home all day every day..Ring the bell!!!
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Alyssa Wesley
The phone is always busy, so I called corporate in order to be redirected to the office. When I finally spoke to someone in the Queens Village office they were rude and made me feel as if they have something better to do. I doesnt make sense, youre at work and your job is to help with sending, gathering, and exploring. I hate this office and hate is a very strong word. Please quit your job if you cant have at least some type of care. WHAT A SHAME!!!
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Behram Radmanesh
NEVER has this post office delivered my package on time or to my house. Last time I had a package delivered though this post office they sent my package to my local bank. Would I really be living in a BANK!!! I get so afraid every time Amazon sends my packages through this terrible post office. Not only that but the last time I went to get a roll of stamps they had run out. How in the world can a POST OFFICE run out of STAMPS?!?!