US Post Office
| Address: | 29 Valley Dr, Greenwich, CT 06831, USA |
| Phone: | +1 203-625-3168 |
| Site: | usps.com |
| Rating: | 1.4 |
| Working: | 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 9AM–2PM Closed |
Location
Photos 1
Reviews 18
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Georgia Grace Pendleton
Consistently the most sluggish service I have ever encountered - the two tellers, an older man and woman usually, are so lackadaisical even when there is a long line. At times I have been the only person in line but still somehow end up waiting 10 minutes. The older woman is incredibly bossy and condescending to clients - talking down to us like children who are incompetent. Quite shocking behavior which is unacceptable. My latest frustration is that I went to mail a return. The woman was fielding three people including myself to whom she variously calculated shipping costs and then sent somewhere else to write an address label. I wrote my address label and she told me to hand my package to whoever was available next, which I did and then left. A few hours later I was thinking of tracking my package when I realized I had no tracking number. I then realized this was the case because I had never actually paid for the postage and received a receipt with tracking information. This is partially my own fault, but at the same time, the woman told me explicitly to give my package to someone - essentially screwing up the entire process because I doubt that package will leave the warehouse without a scannable shipping label. Which means now Im going to have to go BACK there and force them to dig it up for me. This post office is an example to me of why USPS should no longer exist. If it werent for the polite, pleasant and efficient postal workers I encounter elsewhere, this would be my unequivocal opinion .
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Elizabeth H.
If it were possible to give negative stars I would. Does anyone down at the post office read these? Do they care? My mail gets put in my neighbors mailboxes, I get theirs. Weve started our own mail delivery to re-route mail and packages the mail carrier gets wrong. Weve complained, but it keeps happening, been going on years. Waiting in line at the office on Valley Drive could make Ghandi have a fit. One window open, line out the door, machine in the outer area not working. But they dont bother to put a sign on the non-functioning mail metering machine, so people fed up with the line try that instead and lose their money in it, it just doesnt print the postage half the time. So then those people come to stand in the other line, the one at the service window. Thats a joke too, you could stand there and ring the buzzer all day, no one comes. Ive gone to other towns to mail packages so I dont have to go to this place.
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Raymond Hoafat
I have had to interact with Franklin and Maria at this post office in Greenwich for a few weeks now for our business. We send boxes of 60 lb plasters Priority and their service has been extraordinary. They have gone out of their way to make sure that the deliverys are made on time and that our packages get to their final destination in perfect condition. After reading some of these negative reviews I want to make sure that exceptionally fine work by these two individuals is also part of the record.
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Lucas Sarina
Beware!!!!! If youre calling about a passport renewal, be ready for some rude lady with some accent i couldnt understand to speak like she has marbles in her mouth. When I asked her to kindly repeat something, she said that this was the last time and i had to work with her, how rude??? Then when she asked if I was there and I said I was, she hung up on me, such terrible and unprofessional service. You best believe your not getting my business, so disgusted!!!!!!!!!!
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CT AMG
Dont let that single 5 star review fool you, this is the worst Post Office in existence and I do a great deal of mailing. My Wife and I actually fight over who has to go to this Post Office to ship things, its that bad. Lazy, Rude, Slow, Inept...I mean you cant find worse. If the USPS is looking to cut costs and close locations then Start Right here. Avoid at all costs. Drive 3 miles in either direction but, you dont want to go here, not even for a stamp.
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Anonymous User
I created a profile just to write a review on this Post Office. If I could give it no stars, I would. I actually had an employee slam a door in my face after waiting in line 35 minutes to enquire about a package they lost and cant find. Ive been calling the past two days, and every person simply tells me to call back the next day when the mail carrier gets back. I cant imagine a worst post office.
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L Lancetti
Hold mail not delivered on the day it was suppose to. Multiple times parcels from Amazon are not delivered to my house, but they claim they tried in order to satisfy Amazon and I get it next day. Lines are too long at all times. They lost multiple parcels to my address. This post office is not delivering the service it should.
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mohamed anjjar
Absolutely thiefs, I sent a package with signature request to a customer and never got to her. when I called they told me they can"t locate it cause the delivery guy is new and he didnt what his doing. until now the package still lost and I have to pay the customer back $325. The worst service in the earth
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Adalberto Modes
Horrible. in the afternoon, sometimes there is only one teller, and a enormous line, and nobody cares. One of the tellers, actually take her time to explain the difference between a forever stamp and a regular one (with details). Meanwhile, people are waiting.....I wish the Post Office was privatized.
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Estela Naves
Absolutely THE WORST US POST OFFICE on the earth! They lose all the packages, dont know how to send fast Sedex to Brazil, mails come to my door from other address, you wait in line forever! Get rid of those people, please!!!!
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Charles Katz
You have a 50/50 shot of actually getting your package. 7 out of 14 missing. That’s the actual number. Never mind the time spent re-organizing those lost packages. Ship via any other service if this is your local package hub.
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Alicia Shannon
I wish I could give this place 0 stars. More frequently than not they deliver my things to the wrong place, they dont deliver at all and "claim" I gave "the wrong address". Complete b.s. This place needs to be shut down.
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Gubia Machado
My mail man Bob its such a responsible, friendly and nice guy! The guys who work at the post office its okay, but the guy name Sonny (I guess), unbelievable! He shouldnt be working with people, hes always in a bad mood!
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colleen sullivan
I do not wish to give any stars. Calling for a question and having the man hang up on me is less than professional. They will be dealing with me in person tomorrow. I have never been so angry in my life!
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Thomas Gramond
Friendly lady gave me a nice price on international shipping. Showed up the next day and was told it would actually be 3 times what I was originally told. Horrible service. Go elsewhere.
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Margaret C
Employees were rude and extremely unprofessional. I found myself being worried about my mail actually leaving the building as it was so unorganized. If I could I would leave 0 stars
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Jason Braun
This place does not deserve all of the 1 star reviews. The staff here has always been friendly to me. It also doesnt get super crowded, like other Post Offices around the country.
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Lou Dell
I can not begin to count the times I was promised a phone call from Jeff the Postmaster and have never gotten 1 call back, They just do not care.