U. S. Post Office - Midwood Station
| Address: | 1288 Coney Island Ave, Brooklyn, NY 11230, USA |
| Phone: | +1 718-377-3039 |
| Site: | usps.com |
| Rating: | 1.6 |
| Working: | 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 8AM–1PM Closed |
Location
Photos 1
Reviews 13
EL
Elizabeth Au
I called this post office on 3 occasions over a span of 2 weeks about a lost package. The first time I called I was immediately put on hold, and after waiting 20 minutes someone finally picked up but since it took me more than 0.5 seconds to find the tracking number she immediately put me on hold, which I was on for another 30 minutes. I finally hung up and called back, the same lady answered this time, but after I told her my tracking number she didnt even seem to run up the number and just told me I would receive a call back later about the package. Never received any calls. Called again maybe a week later. Someone somewhat helpful did not ask for my tracking number but told me I had to call the 1800 number to file a claim, I called the 1800 number and tried every option on the automated machine but was not able to file a claim or reach a live person. The third time I called the station 2 weeks later, the package was probably long lost by then but the man on the phone was extremely helpful, he actually looked up the tracking number and told me that the item was not at the facility and that there might have been a mistake with the scanning.
EL
Elliot Franco
Quite possibly the worst post office in the United States! The letter carriers are the worst. The people behind the counters are slow, lazy and dont give a you know what. If you have a package coming to you from Amazon or eBay forget about this post office delivering it to you youll be picking it up at their office and be prepared to spend about 40 minutes in line waiting for it. If you call up to complain and ask for the postmaster youre told that there is none. Judging by all the past complaints about this office and the lack of post office leadership trying to improve it I doubt that anybody is really going to do anything from these reviews. It just shows you when government has control of the post office. Privatize the post office and watch three quarters of these morons get kicked out and save the taxpayers about $1 billion a year.
YE
Yevgeniy Belyakovskiy
Absolutely horrific service, both on the field, delivering the packages themselves, and at the branch location itself. If you have anyone shipping something important to you – paying priority express, signature required, etc. – they are wasting their money. You will not get your package, I can promise you that. In the end, after paying all that extra money, you will end up finding yourself at that sh***y branch, WITHOUT notification slip b/c they didnt leave one (and how could they if I bet you that they never even came, and just marked on their machine as if they attempted the delivery), arguing with those a**holes about the fact that you were home and nobody even tried to ring the bell to give you that PRIORITY-EXPRESS-PAID-FOR mail. NOT THE FIRST TIME EITHER!!! And dont forget, "no refund for you!"
JA
Jay E
By far the worst post office the worst customer service the slowest service very rude and there drivers either just leave packages outside or they deliver to someone else i have received packages that belonged to my neighbors i have receive mail that belongs to random people with totally different addresses and i have packages go missing and i get attempted delivery with out them even ringing my bell just horrible this post office needs new management and staff asap i have a buisness and if its this kind of dysfunctional working then im taking my buisness elsewhere ups is a little more expensive but gets the job done they work to help you not like usps
KA
Kate Fallas
I have never experienced such horrible customer service in my life. This post office is THE WORST. The people who work there are all disgusting and have terrible attitudes, the lines are atrociously long, and the people who "deliver" packages are just as bad. I never get my package without some hassle on my part. Its always a hassle to get anything from them. I even tried speaking with John, the manager and he hung up on my face and was no help at all!! Avoid this post office at all costs. I would give them 0 stars if I could.
DA
Daniel Vin
Horrible experience with a clerk by name Lethea. I was there today to get a refund for delayed Express Mail package and she said I need to come by another week since the manager is not there to approve the transaction. I almost wasted my time finding parking spot, paying for muni meter, waiting on line. Good thing another clerk was nice and competent enough and did everything at the spot. This is not the first time Lethea is acting unprofessionally.
VA
Valeriy Nechayev
The worst postal service ever, even the supervisor is rude and does not even listen to anything you say. Even when there is a note at the front door the NEW mail personal never reads the notes or even attempts to deliver the packages. They are even lazy to use an elevator to come up and knock on your door, it is easier for them to just shove the package that is fragile into your mailbox without a care. HATE this post office!!!
MO
Moshe Ruzin
Government union at its worst. No accountability. If youre lucky, you get the delivery driver who cares about what he does. If youre not lucky, lies about delivery attempts, and lies about mail receptacle accessibility. If requesting redelivery, it will be done on the day after you requested with tracking not being updated at any point until after package is delivered, if it is delivered.
MI
Miguel Malcolm
Horrible Management. Cant blame it on the employees.. theyre professional for the most part. But waiting in line for an hour and a half makes NO sense. Expedite ppl that want stamps, or are just picking-up.. common sense. The place has old ladies standing up for hours.. ridiculous! Posted a picture of the rays of Sun that beat down on you as you wait in line. This really is inhumane
A
Anonymous User
The manager of this post office is a disgrace. All he can do is be insulting! All he can do is lock the door 7 minutes before closing time. And why did it take extra FIVE days they should put my mail into my P.O. Box?! The people working at the windows are mostly nice though. The manager is a problem. I am going to post a picture of him soon so you know who I am speaking of.
JO
john doen
If I had a chance to give zero stars I would! Bunch of impolite and brainless people. Whoever delivers the package is really really lazy! I dont even get a delivery slip and conviniently the package is NEVER delivered on time! What a nightmare, makes me not wanna order stuff online. American USPS wake up and do something, have you seen the number of horrible reviews?
GA
Garleth Torres
If only I can give negative 5 stars I would. So unwilling to help and lazy people to look for the package. It took me 10 tries to get through to their line only to tell me my package is going back to the sender. NOT WILLING TO WORK WITH A CUSTOMER AT ALL. The government should really review their workers.. lazy people.
AD
Adina Tabak- Schwarzbaum
Impossible to get a passport, had issues tracking down a package that they "attempted to deliver", no customer service at all. I honestly dont think the mail carriers try to deliver the packages, its easier for them to leave a delivery notice, but they dont leave tracking information so you cant request redelivery.