Ultimate Auto Service

Address:	2151 Niagara St, Buffalo, NY 14207, USA
Phone:	+1 716-875-3368
Site:	ultimateautoservice.net
Rating:	4.9
Working:	7:30AM–5PM 7:30AM–5PM 7:30AM–5PM 7:30AM–5PM 7:30AM–5PM 7:30AM–1:30PM Closed

Location

Photos 23

Reviews 11

David Pinero

I actually decided to use this shop on a skim of the Google reviews, so really, Im just adding to the positive comments and stars already in play here. I needed my first NY state inspection completed but at the same time had a nasty "check engine" light which up until the visit I thought was truly emissions-related (I quarterback interpreted an engine code given to me once by another party) and would maybe cost hundreds and hundreds of dollars to fix if not a thousand. Nope, it turned out to be a relatively inexpensive sensor on my transmission, something that I now understand was impacting the car in a number of other ways, need for inspection notwithstanding. I feel like Im driving a new car now. The shop aura was friendly and extremely warm, my particular issue had me sitting around a bit and everyone (vendors and other customers) who came in was happy and cheerful with the staff. Nobody hurried the diagnoses - I didnt feel like I was being bum-rushed - once the problem was understood the mechanic was very straightforward and clear. I nodded on the work to be done and he went at it straight away. As is typical of me, I simultaneously Googled the issue to "follow along" in You Tube videos, and am pleased to say the work appears to have been completely congruent to the issue. The shop itself is impeccable and unusually cozy, I took my fair share from the coffee bar which they were very accommodating about. Their shop dog moseys about and is quite friendly with the people waiting such as myself. She took up station in her own apparent seat at the shops front window just watching the day go by. Even she was a delight. I think you can always tell good people by the demeanor of their pets so positive rating aside, I knew I was working with people I could trust. It seems to have paid off, I have a problem-free car that is now road legal via the least anxious route possible. Would highly recommend, I am a permanent customer now.

Anonymous User

I had a problem with my window....it was stuck half way down and being winter, I couldnt just let it go. I wanted to go to a neighborhood shop as I believe in keeping the business in the neighborhood. Joe agreed to check out the problem and gave me a ride home. On the way to my house my vehicle was making this awful noise, something I knew would have to be checked out but not right now due to financial reasons. Well Joe said that the matter regarding the noise was a much more serious matter and he said to save the money that I would spend on the window and apply it to the other issue. Joe was able to close the window and secure it and fix the mechanical problem for a reasonable amount. As a female, I feel that I get taken advantage of because of my lack of knowledge regarding cars. I have finally found someone that I can trust and am grateful for reading the other reviews in making my decision to go see Joe. Good man, Joe :)

Justin C

Folks, if youre looking for an honest, capable garage then hands down Ultimate Auto Service is it. Ive tried a number of places around WNY and always felt a bit bamboozled. But the guys at Ultimate are straight-shooters who are only going to fix what needs to be fixed, itll be fixed right and, if my invoice is any indication, theyre going to nearly %50 cheaper than the competition. I needed all new brake pads and rotors and went to Ultimate based on the reviews I read here and Im happy I did! The total time from drop-off to pick-up was only 3 hours; no milking the labor rate here. Heck, they even threw in my NYS Inspection for free! I mean, how cool is that? Theyll definitely be my go-to place for any car repairs in the future. Thanks again Ultimate Auto Service!

Corey Reichle

They dont try and gouge you for what you dont need, but they will let you know issues as they see them. I went in for my water pump, and they noted the lower radiator line was going to go in a couple months. They didnt try to scare me into it, they just let me know, and asked if they should knock that out too. Another time, had my "Check Engine" light come on. They made sure everything was right, and I passed my inspection while I was in there. If youve ever seen the episode of Seinfeld, where Jerry is lamenting about finding a mechanic you can trust? Well, these would be the guys :)

Anthony Hairston

they are truly the best mechanics in Buffalo. I have honestly been ripped off so many times by mechanics. Finally being blessed to have great mechanics!!Only reason I went to them is because they had 4. 7 stars on Google and Im so glad that I did !!Thank you Google and the Awesome Boys at Ultimate auto they seem like theyve been around for years!!! longer then Ive been alive and Im 22 lol..great experienced mechanics who was more worried about the Safety of myself in the car..than trying to bankrupt me..They are very Respectable!they are my mechanics now!!!

Emily Dyett

These guys are the absolute best. Incredibly honest, amazing prices, and very efficient. Searched the city for a reasonable deal to get my extremely used car to pass inspection and these gentlemen literally saved me HUNDREDS of dollars. I was told I needed several other repairs to pass (ball joint, smoke test, tires, etc) and here I was in and out in an HOUR- I am an easy target for being WAY overcharged for auto repair, but luckily I was patient and found my new mechanic FOR LIFE. Thank you Joe and Larry, I owe you like WHOA.

Kierman Zogrephos

They are friendly and go above and beyond to meet your needs in car repair. They are very straight forward; I have never been more confident in getting my car repaired and not being taken advantage of than by the good people at this shop. The prices are the best Ive seen from any mechanic and they work with you every step of the way. Great shop, great people, I will always recommend them to anyone and everyone. If you need work done go to this shop, you will be more than satisfied.

Mariko Dow

Seems like an honest mechanic! Dropped my car off Wed mid-day & it was ready about 3 hours later despite them telling me they were behind. The owner even picked me up from the house so I could get my car back! And get this; they said they found nothing really wrong, suggested I change my tires soon & DIDNT CHARGE ME A DIME! Ive found my new mechanic.

John Reinier Narvaez

Quick to respond to inquiries. Friendly and homey atmosphere, in part provided by the adorable black lab Paws. Honest auto repair shop with fair pricing and prompt work. Would recommend this shop to friends and family. Would definitely trust my car and my family to Joe and his awesome staff!

Holly Smith

Great experience! After being recommended here by two different co-workers, I opted to try it out and am very pleased to have done so! Great work, friendly, fast, and most importantly reliable. Highly recommend their services. Theyll definitely see my future business.

Carly Collier

The mechanic was very nice, super helpful and informative for addressing what was wrong with my car. Since it was nothing but my driving he gave me tips on how to do it better. It was really helpful! I would totally recommend my friends to this shop!