Address: | 2351 Dick Pond Rd, Myrtle Beach, SC 29575, USA |
Phone: | +1 843-256-3624 |
Site: | meineke.com |
Rating: | 4.3 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–4PM Closed |
CA
Catherine Thompson
Completely ripped off....... Had an oil change, 800 miles later noticed oil leak. Took car back, was told I had major oil leak and needed gasket replaced....why didnt they tell me that when oil was changed 800 miles earlier?! Was told transmission fluid was fine but last visit was told I needed it flushed?! Was quoted $484.00 for oil leak repair and I agreed, when car was ready I was told the total was $580.00!! Outraged I explained that I did not agree to that price but after adjusting rate to $540 was told that was the best they could do. I paid and got my car back to realize after driving 2,000 to Kansas that oil leak was still there!!!! I took the car to a local Meinike and had the gasket replaced again and was informed that the Myrtle Beach store had not used any silicone on the corners of the new gasket. Cowboys, absolute cowboys, nothing left to say!
SU
Summer Dawson
Dont go here. I had a broken skidplate on my car that was dragging. Being from states away, my family car tech could not help. I knew it would only require some zip ties or a cut. They turned us down and told us to try Goodyear down the street. We drove to Goodyear and they had closed hours earlier. Ended up getting it zip tied up in five minutes at the Surfside Jiffy Lube at no cost. Honestly upset that they left four young girls to drive around with a dragging skid plate that they could have fixed in five seconds. I hope their service is normally better than this!
RO
Robin C
No one wants to get stranded with car troubles as they are on their way out of State but if you do, we highly recommend Meineke on Dick Pond Road in Myrtle Beach. From the frantic weekend call when no one else seemed available, to the inspection of the issues to the thorough review of the bill at the end, the staff and owners were kind, assuring, professional and helpful. They even had a part couriered in. The ultimate in customer service!
CA
Carla Ackley
I cant believe I wasted my time! Attendant refused to discuss price for a simple rotor turn and brake pads for rear axle - a first change since factory. He insisted I drive to him to get a free brake inspection, then he would reschedule a time for me to come back for the work. Ive inspected my brakes. He wanted to try to upsell me and I dont have time for the flim flam. If they would just shoot straight with consumers.
LA
Laura Rheyne
This shop was amazin. We came here for a family trip and had an issue with my suv. The guys here were able to get us in and fixed the truck in a timely matter. What makes it over the top was the customer service. They kept me informed the entire time and even came to our hotel to pick us up so we didnt get charged for staying past check out. Thanks guys you really helped to make a bad situation better
WI
William Hanson
Just left there! Im from Massachusetts, and I basically went in and told them, I didnt want to get screwed for an oil change, the guy at the front went over all the options, and brought the price down to even less than Walmart (which I recently had a horrible experience)! I also went in without an appointment, and they squeezed us in! Perfect service!
FR
Frank Espinal
These guys rock! We run our business 7 days a week and this Meineke shop on Hwy 544 Surfside Beach has always been there taking care of our company vehicles. They have gone beyond my expectations every time. Kudos to the new owner and the workers....they understand customer service.
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Robert Bunn
The new owners understand customer service. I shopped prices and they were the best. I understand the new owner has also owned the Myrtle Beach MAACO shop for many years. This group will last unlike the previous ones. Thanks guys for saving me money and giving quality service.
DO
Donald Gabriel
Amazing customer service and a excellent job on repairs. My grandmothers vehicle broke down and they even towed it for us so we didnt have to worry about it. I highly recommend this meineke. They are also amazing on there prices!! Thanks meineke for the amazing job you have done.
JA
Jay Specter
Understand this location is now under new management. Just took my car there and they did a wonderful job fixing the tailpipe. Fast, friendly and priced right. No extra charges and did what they said and did it right the first time. Thanks... Will go back.
AL
Alicia Paquette
Had tires rotated and balanced....now my car really shakes!! Same happened with my husbands truck. They even redid it, still bad. Went to another place and had to pay again, its perfect now!
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Frank Efird
Excellent attention to customer service. Got me in for an inspection quick & out even quicker. Manager Mike very interested in complete customer satisfaction & feedback.
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Bob Davis
If you need a oil change or something simple these guys can do it. But if you need real repairs save yourself the expense of having to have someone else fix it again.
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Stuart Lyons
Devin is a great service advisor!! Very professional. This team is very thorough and they keep you in loop of whats going on with the car. Very honest!
A
Anonymous User
My experience here was great. you cant beat 19.99 oil change. got my transmission flushed for like 80 compared to jiffy lubes 140. great savings.
DI
Diane DuLoft
Stopped in for an oil change and the mechanics noticed an issue that the dealer missed. Sharp technicians - Ill go back to this Meineke again!!
KE
Keith Colson
Great service and friendly staff. Stayed late to help me out while traveling for work and i was in a pinch. Highly recommend these guys!
KE
Kelly McLean
Excellent service. Unfortunately, I had to spend a lot of money that day on overdue repairs. The staff made it as painless as possible.
JO
Jonathan Miller
Did a great job. Got a screw in my tire while on vacation and they took care of it quickly. Very courteous and professional.
TH
The Pest Force
This place has a great crew of mechanics and great customer service. It is where I take my vehicle, I recommend you do too.
DA
Dana H
Left the cap off my reservoir bottle causing my car to over heat! Not good! Careless!!
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Trisha Whisnant
Need a point mentioned first always booked up
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Tim Boltin
Got us right in. Excellent crew!
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Lorraine Nardella
Very nice