United States Post Office
| Address: | 18-36 Mott Ave, Far Rockaway, NY 11691, USA |
| Phone: | +1 718-327-2512 |
| Site: | tools.usps.com |
| Rating: | 1.4 |
| Working: | 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–1PM Closed |
Location
Photos 1
Reviews 10
LE
Leonard Martin
Visited and entered the lobby of the mott ave post office just about closing time and the door was not locked allowing enough time to make a purchase when I was stopped by an apparent rude and angered af****n American male individual talking on the cellular phone who appeared to be a stand in for the usual person assigned to closing. He yelled out "what are you here for? I responded to get a money order. He said that unless I was picking up a package that could not make a purchase. I found it odd but left. As I was leaving a few young female person walked up the steps and asked me if the p.o. wasopen and ianswered no. One of them said that hoped to send out a package, entered the pp.o. building. I waited 3 minutes they didnt come out so I reentered as the doors were still not locked. I observed the female customers at the window allowed to make a transaction. The male post office employee who I met earlier was still on the cell phone. I asked why others were allowed in to make transactions and the male post office employee said in the same angered and disrespectful tone said that "they were using tape". But it was clear that a purchase was made and I asked why the door wasnt locked now 10 minutes following closing. He responded again disrespectful and angrIll that "I lock the doors when I feel like it" " see ya, goodby. I left without further challenge. I took the time as a senior citizen over 66 years old to make a point that preferential treatment and disrespect for seniors and any person for that matter should not be tolerated. As well the male employee should be dealt with by his supervisors for unnecessary disrespect for customers. I will file a formal complaint with the Manager and or higher where applicable.
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Elixandra Estevez
If senders gave the option to choose our own shipping method, no matter the cost, it would get rid of so many unnecessary headaches. Till this day I have NOT received a simple package without having to go through so much trouble. Theyre either marked as delivered when they arent, I never do receive the pink slips, Ive had packages delivered at the wrong address, the post office admits it was their mistake but doesnt do anything. Every single time I have to file a claim. Right now Im looking for two ups packages that were transferred to them and Ive been home waiting yet theyve failed to deliver it. Theyre supposed to hold the packages for 10 days yet one was sent back the same day. To top it all off the service is HORRIBLE. Every time I call a man picks up and as soon as I say my name, he hangs up to not deal with his own responsibilities. I just wish I was able to choose the shipper so things can go so much smoother. GIVING ONE STAR BECAUSE ZERO ISNT AN OPTION.
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L D
These are the worst than animal that working in this Far Rockaway US Post Office. Very rude, a bunch of ignorant, cant read, illiterated, lazy, incompetent, punched their clocks, and went back their nearby homes, hanging out, and come back punched their clocks at the end of the day. There is the massive corruptions at this Far Rockaway Post Office, and desperately needed to be investigated. Every day they delivered someones else mail into my address, and Im missing my important and critical mails, and I addressed the problems to them, they shut me up and covered up. These should all be fired long times ago and replaced by those willing to work, the manager is just a another disgusting ghetto at full displayed. This Far Rockaway Post Office should be shut down immediately, it is harming the Far Rockaway communities. Please help the Post Master!!!!!!!!!!! We are screaming for help!!!!! If I could give them no star, I would, but google allowed at least a star!!!
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Wilian Soriano
Son unos mentirosos..yo estaba esperando un paquete...nunca llegaron ..ni al buzón..y me mandaron un mensaje diciéndome que el maldito correo llego y no había nadie en casa..y yo estaba afuera en la calle esperando el bendito paquete..ellos pusieron en los que a las 5:20pm llegaron y nadie respondio ..por esos son unos mentirosos ..yo estaba afuera antes de esa hora ..que mal servicio ..o los empleados son un asco...
ER
Erica Figgures
The worst post office in Nyc. The staff is very rude with bad attitudes they need to fire everybody except the man who locks the doors only polite sole in the whole post office. I paid for a mailbox key Jan.12 2016 an still have not gotten a key not any mail its now nov 8 2016. Very horrible service went there several times talked to several supervisors with horrible attitudes I couldve sworn these ppl work for the city an not a private firm the government needs to put their foot down an stop handing out free money we dont pay taxes to pay the city to hire ppl to treat us terrible no manners having behinds hate this post office!!!!!!
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vitondaysi vitondaysi
Zero stars! This review is not based on one, two, or even 5 experiences, but rather 5 years worth of experience. Countless times I havent received my items, countless other times the tracking number says "receptacle blocked, left notice", while I am home all day and no notices were left. No receptacles blocked and I actually have a slot in my doorway to leave those letters and baseball cards from ebay. They are definately small enough to fit. When I go in, theres usually long lines, and the customers there are rude and racist. Ive been talked down to and called "white boy" many times.
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yesenia martinez
the worst post office ever, I was expecting a delivery on sat aug 27, it never came, checked the tracking it says " could not deliver wrong address returned to shipper" really!!! First I called the company from which I ordered from they have the correct address so, why is it the post office doesnt? Second why didnt they attempt the delivery or leave a pink form so I can pick it up? Third when do the post office automatically return a package to the shipper after the same day they so called couldnt deliver it!!! they are in need of new staff and management
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Dahlia Soleil
I avoid this post office as much as possible. I have to be desperate to go there for something. A few employees are professional but most are not that work at the windows. Nasty attitudes and poorly managed facility. Everyone including the manager needs to be trained or retrained. New clerks are definitely not trained properly and openly argue with customers instead of helping them figure things out. Could learn a lot from the Cadman Plaza post office in Brooklyn that deals with a waaaaaaaay higher volume of customers.
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Toni Love
Has to be the worst post office still in operation. Track pkgs says delivered but is no where to be found. Im constantly switching mails with my neighbors even though I have all the names of the mails that should be delivered in bold letters on the door. Its a different mailman every week and neither of them seems to know how to do their jobs. They never pick up the phone when u call and the toll free number is even worse with that dumb automated system. If I could give zero star I would.
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Kathy M
The worst!!!!! They never pick up the phone, they putting other peoples mail in my box and vice versa, I was supposed to receive 3 packages and I got one at 7:30 A.M the next one around 4:00 P.M and didnt received the third one. On another occasion I was supposed to receive a package and when I tracked it it said "its not deliverable" "notice left" which they never left any note.They have the most nasty attitude!! Theyre rude!!! I dont know how this facility is still open...