Winks Body Shop

Address:	720 W Court St, Ithaca, NY 14850, USA
Phone:	+1 607-277-7775
Site:	winksbodyshop.com
Rating:	3.1
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed

Location

Photos 16

Reviews 14

Nancy Schaff

Someone backed into me in a parking lot. The other person had Geico insurance. Geico was great about paying for the repairs. They sent me to Winks Body Shop in Ithaca where they have a Geico representative. He looked at the car and issued me a check on the spot. I could have taken it anywhere for the repairs but went with Winks because it was convenient and someone from my insurance company said they did great work. It was easy to set up - I left my car there while I was on vacation and they got it done. It needed additional work beyond what Geico had originally written the check for, but Winks was able to get the money from Geico and it didnt cost me a dime. They did great work and were great to work with. I was completely satisfied. I asked the owner whether it was worth fixing some other existing dents and he was honest enough to tell me it wasnt worth the cost given the age of the vehicle. Would definitely recommend them. #13838

joshua wurgler

I took my car in to have a small demt repaired...a 2013 vw jetta which for whatever reason has a small cap covering a hole on the front bumper small but noticable as the car is red an the cap is red but under it was black. I know for a fact it was there before taking my car in. And when i went to pick it up i noticed it missing instantly. When i questioned the owner simply stating that maybe it fell off while they were working on it and he flat out refused the possibility and acused me of acusing his staff of stealing...also suggested that maybe a passer by took it while it was parked in thier lot. Regaurdleas of what happend to it my car was under thier care therefore thier responsibility. After aruging he agreed to replace it than proceeded to tell me that i was no longer allowed to go to them for work. Extreamly rude and unprofesional. Awful place and i make sure to tell everyone about my expirence.

Olivia Cohen

The lady behind the desk was lovely and kind, leaving me feeling confident that everything would be fixed with my car. I picked it up later in the day with major problems with my muffler that somehow "magically" happened at the same time my car was repaired. The sound emminating from the car post-repair was so obvious that even myself, someone slightly ignorant to vehicles, was able to notice. When I went back to have them look and see the guy was extremely dismissive about my concerns. I asked him why this issue (which is one that happens over time, to my knowledge) would have happened coincidentally right after I picked up my car. He looked at me like I was stupid and told me it just happens and they cant help me. Sorry. It would have been better if someone mentioned other issues going on with my car while it was being looked at so I could have planned accordingly.

Daniel MacLean

Charged me three times their estimate for a basic repair that did not even last 42 days!! DUCT TAPED my window closed in a most ignorant attempt to cover their negligence. After a year of the owner and manager insisting they would "look into it" the window actually broke into hundreds of pieces all over me and my family!! Undoubtedly THE ABSOLUTE MOST dishonest and dishonorable bunch of scammers around!! Letting my attorney handle these jerks. Ironically Winks failures were easily fixed by another local company with integrity, honesty and real customer service. How embarrassing - it was a simple fix anyone in the industry could have done had they even bothered to try!! BUYER BEWARE!!!! Winks is nothing but greed, deception, dishonesty and ZERO integrity. DO NOT WASTE YOUR TIME OR YOUR HARD EARNED MONEY!!

Whitney Elrod

I had such a great experience with Winks when I took my car there recently (someone backed into me, leaving both doors on the drivers side unable to be opened). Although they couldnt fit my car in for another two weeks, they were able to fix the doors enough while completing the estimate for me to drive it safely. Its in such a convenient location - when I did drop it off I was able to walk right across the street to Enterprise to pick up my rental car. And everything was perfect when my car was finished (early!). It looked better than it had prior to the accident, and all of the paperwork and insurance stuff was handled seamlessly. Thank you!! #16555

Mary Alo

I have had numerous repairs over the years with Winks. Every time they made the repairs and my car looked brand new. They have been professional and kind. This last time, my car was ready earlier than planned. They checked in my rental car too at Enterprise so that was one less thing to do. Repairs big or small, they can do it. I highly recommend them.

Marlene Sack

I was extremely impressed with the service I received at Winks. Everyone was professional, courteous, helpful and my car was done in record time. I especially pleased with the way they communicated with my insurance company for scheduling and payment. I would return for auto body work anytime if necessary.

David Archung

winks stinks They did a small repair on one rear fender of my 56 Tbird but mismatched the paint. When I complained the owner said if they to match it would require a complete repaint job and the cost would start at 5000 dollars. First estimate by his son was 1800.

Andrew Z

The guy wont even schedule me to repair even though Geico got everything covered. "This is our policy" is very cheap and uncustomer friendly excuse. Alright then, its your money that you dont want.

Jonathan Stern

They did a great job replacing my bumper after getting hit, and worked with insurance flawlessly.

Veronica Guiry

I was pleased with the repair work that was done on my car

Frédéric Bouché

I now understand why they have so many bad reviews

Lauri Hillick

They did a great job on my car.

jah Son

I do not recommend