Address: | 6409 Dysinger Rd, Lockport, NY 14094, USA |
Phone: | +1 716-438-7556 |
Site: | empirepcrepair.com |
Rating: | 4.4 |
Working: | 10AM–12:30PM 10AM–7PM 10AM–12:30PM 10AM–7PM 10AM–12:30PM 11AM–4PM Closed |
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Troy
What i do not understand is this, I took my PC in knowing some of the things it most likely needed, New windows Platform as in Windows 7 or 8 etc. Also Possible drivers for the Motherboard and On Board Integrated HD Graphics and Driver components for BIOS updates.( I couldve just fixed it myself but wanted to Pay for the **Convenience**) After taking it in they did stress tests on the PC, Which they said resulted in a bad Power Supply even though the PC and its power supply powered up JUST FINE before i took it in (Sabotaged) Ran the stress test hard to short out the Power supply or possibly by other means. Did i break it? NO. So then i am told it needs a new power supply therefore i have them put a new one in THAT I HAVE TO PAY FOR. Call...PC is ready, bring it home..it is in the same state it was when i brought it in except with a new power supply!!...So i take it back in they have it for a good 7 days saying tests were being ran etc. Proceeds to tell me that i can only use one stick of RAM at a time to not have the PC have the same problems. After getting it back home and doing my own COMMON SENSE "Diagnostics". I had the Desktop up and running with both sticks of RAM and i Updated the BIOS which was never even looked at obviously. Then i just increased the amount of voltage going to the RAM-slots by +0.06v. and have not had a problem since. So, when i brought my PC in they just held onto it..Committed a crime, The money they got from me was basically for storage of a small desktop. Yeah was outrageous.
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Lester Burgess
Recently I had the extreme bad fortune to have my hard drive crash, over heat, and basically go caput. However, I had the extreme good fortune to choice Empire PC and have them install a new hard drive for me. All my data was saved and transferred successfully. I had many questions and reservations about the work and paying for this service. I was the campus Director at ITT Tech for 14 years. I always had an army of tech savvy people both staff and students to support me on any and all technical issues and never had to go "outside" for problem resolution. Now that I do not have that technical support at my finger tips any long, I feel blessed and relieved to have discovered Jerad Forsyth and his team. They are knowledgeable, professional, and care about and understand how important our computers are in our lives. Whether you are a personal computer user or a small or large business, I give my highest recommendation to this company. Empire PC will not fall short, they will deliver, not just meet your needs but exceed your expectations. LWBurgess
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Rachel Fuerschbach
I have been going to Empire PC and Repair for years and have always had the best quality service. The guys really try to show you what was going wrong with your PC, laptop or technical equipment before returning it to you. My last repair they were able to fix my keyboard on my laptop by removing a random screw that wasnt even part of the computer. They didnt even charge me for the simple repair!
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Ann Horton
This is a great place to go to for all your computer needs. We purchased two from them. They help you get a good deal on just what you need and get it up and running for you. They also have an amazing remote access program they install that they can use to fix many issues quickly without a trip to the shop. I highly recommend doing business here with such knowledgeable pros.
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Steve Royce
Great speedy service, excellent results in restoring my software, cleaning out the junk. I then brought in my wifes computer for cleannup, Empire PC determined it was soon to die. Bought a new laptop from them, they waived the service fee on the one which was not worth restoring/repairing..
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JESSICA Cassidy
I LOVED this computer repair shop. Their service is exceptionally the best They are friendly and very professional. I highly recommend this business. The service is very fast too. I will be back again if my computer needs repair. I LOVED that there location is not far from where I live.
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Pam W
They are excellent there! They know how to fix computers, knowledgeable, their costs are good. I took my computer in twice and was told by other businesses--just to get a new computer. They fixed it, no problem! I highly suggest going to them!
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Laheeb Kanash
Great place ... fast and reliable .. would diffenitly use their services again