Public Storage

Address:	354 US-6, Mahopac, NY 10541, USA
Phone:	+1 845-208-5551
Site:	publicstorage.com
Rating:	4.8
Working:	9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–5PM 9:30AM–5PM

Location

Photos 13

Reviews 13

Jim Perlberg

After my mother passed away I needed a clean and safe place to store her things until decisions could be made. I found Public Storage in Mahopac to meet that requirement with the most welcome benefit of there being a most helpful and courteous manager, James, who made choosing the most appropriate storage for my needs. As the amount of belongings stored decreased, James then assisted me with setting up a smaller unit and processing all the paperwork required for the changeover. When it came time that I no longer required the unit, I happened to meet the owner of this facility and another of the staff - both very courteous and helpful and helped me close out my account quickly. In short - very nice and clean units, very secure, and exceptionally customer-focused and knowledgeable staff. Should I need storage again, rest assured it will be at Mahopacs Public Storage.

Jeff Terranova

I recently moved back to Mahopac from CA and was excited to see that there was a Public Storage with temperature controlled units just a few miles from my apartment. I saw online that they were having a $1.00 first month move in special, so I headed over. Turns out that the promotion was only for a select size of units, 5x5, but not for the 10x10 that I needed... But the 10x10 was on special and $30.00 per month cheaper than it would have been last month, so I took it. James was the name of the employee that helped me and he was more than courteous and helpful... he even grabbed the rolling cart from the building next to my unit and brought it over to me while I was unloading the van. The facility was clean and secure, well lit and easy to access. Though you are hit with a $22.00 admin fee and a $17.99 fee for the special cylindrical lock that fits the unit :(

Charley Bierman

I am happy to have this opportunity to describe my experience with Public Storage. My first impression concerns the actual size and layout of the facility. Considerring its size and number of units it is a very efficient and well-run facility. My second impression concerns the high quality of the staff which is very professional, caring and pleasant. I have been most impressed by James who I see more often than any other member of the staff.when I visit the facility. He has always shown a genuine interest and concern with any matter or issue presented to him which is rare in todays world. A company is only as good as its employees and James is definitely an asset. Thank you.

George Strysko

Well my initial experience was awesome...then came hell that I am experiencing. Was advised yesterday they had drainage issues and the ground around the units was destroyed. I go to check it out and sure enough all my belongings in my 10 x 30 are soaking wet. When I asked how to proceed was told to call my insurance company. And to top it off I cannot take everything out to see the full extent of the damage. These units get extremely hot I can just imagine what is gong to start to grow in there. Asked Pat about a dumpster so I could throw about some of the water logged items and she said call my insurance company. What a DISASTER

Sylvia Humphrey

Suzanne was hugely helpful! While she was doing a lock check, she passed our bin where we were putting more things, and suggested that we might move to a smaller storage unit. We would never have thought we could move into a smaller (and of course less expensive) unit. Suzanne also let us know that the smaller units had a lower price that weekend because of abundant availability. We moved into the smaller unit the next day and are delighted to be paying less every month. Hats off to Suzanne!!! And a general comment is that the whole storage facility is new, clean, easy - rolling flatbed in every section.

J Jones

I had been looking for a storage facility for a while and could not seem to find one locally that met my needs. I have called multiple times with questions and spoke to Briana, who was so helpful and patient that it made me decide that this was the best storage facility in the area. She truly seemed to care about the place, so much so that at first I thought she was the owner! I also spoke to a man named James during one phone call and he also was extremely helpful and informative. This is the place to go if you need storage and want personal attention from a dedicated staff!

Dan Powers

From day one when I needed to rent a space the team at the Mahopac Public Storage has been nothing but accommodating. After a few months I needed to downsize my space. I talked over the options with customer service reps James and Briana. They did their best to save me as much money as possible. It has been nothing but a positive experience and I plan on continuing renting as here for as long as I need a rental space. Thank you for making it a pleasant experience working with a great team

Karen girardi

I went to the Mahopac Store to purchase 4 glassware sets. They only had 2 in stock. The representative that was there was very helpful and called the Danbury store where they had additional sets. Since the representative lived in Danbury, she stopped by an picked up the sets I needed and brought them to the Mahopac store where I was able to pick them up. This was very helpful for me. It saved me time and was great customer service. Thank you for doing this for me.

Andrew S

My units are in Danbury Ct, but I often find myself paying my bill in the Mahopac NY branch since I live much closer to this facility. My experiences at Public Storage in Mahopac have been nothing but great ones. Generally when I am there the person at the counter is a young man named James who is very friendly and extremely helpful with any questions I may have regarding my billing or account. I would reccomend this facility to anyone seeking storage in the area.

Lauren Thiel

Suzanne at Mahopac Public Storage made the transition of a stressful move very easy for me. She has excellent knowledge of company policy and professionalism about the size of the unit that would be most accommodating for meeting storage needs. I was concerned about not having enough space with a smaller unit, however, she was very reassuring that it was the right size and it was perfect! The place is very clean and secure! I cant thank you enough.

C. John Tisi

Recently my mother had passed away and had been confronted with the need for additional space, when I had presented this to Suzanne, we were able to determine my needs. Suzanne had spent a GREAT deal of time with me, helping me make an informed decision--explaining the services and processes, for which I am internally grateful for her patience, time, and professionalism. What a great experience; Suzanne, thank you!

A Help

We have been long time customers for this location and this week we rented another unit. James is always very helpful, proactive and service oriented. He swiftly deals with any questions or concerns one might have during their stay. We strongly recommend this location since there is no better service available around.

Jennifer Rath

I love storing my stuff at Public Storage in Mahopac not only is it super clean and convenient, but James & Doug make it a pleasure to do business there! They are friendly, professional and are always there to help! I would highly recommend Publis Storage Mahopac for all your storage neess!