Address: | 680 Walt Whitman Rd, Melville, NY 11747, USA |
Phone: | +1 631-421-7000 |
Site: | local.fedex.com |
Rating: | 3.5 |
Working: | 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 8AM–6PM 11AM–6PM |
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LilMiss CantBeWrong
You are better off going to ANY other Fedex than this location! I have a problem with almost everyone I come into contact with at this store. The last time I went I brought with me a small box I packed myself. It was a clean, new box that I used professional packing tape to secure. It had a ton of bubble wrap inside, surrounding my object. I walked up the counter and put it down. The first, blunt question was, "Whats in the box?" I find that to be an invasion of privacy. Its nobody business what the contents of the box where. I told her it was a wooden item and she replied, "Can it take a 250 pound hit?" Excuse me? .. I asked her if it was her intention to purposely damage my box. She said she recommended I get it repacked at their store. WHAT?? I felt as if she was trying to strong-arm me into paying to have a perfectly good package re-packed. So I questioned the competency of their drivers if they dont know to place a small, light package on TOP of a large, heavy one. She was ridiculously rude and I left there with NO confidence my item would be shipped safely. Luckily, it arrived in one piece but the experience was AWFUL. I also ship for my husbands business several times a week and every single time I have to deal with this one employee, he comes up with some ridiculous reason I cant ship my item. "You need to tape every corner." "Theres a small scratch on the side of the box." "Its not a perfect square shape." EVERY SINGLE TIME!!!!! If I bring the SAME item to the Commack location, they take it, smile and give me a receipt. I dont know whos training the employees at this location, but theyre doing a horrible job. I leave their with such headaches that I now just take the extra 15 minute drive to avoid this place at all costs. I cannot stress enough how this particular Fedex location has, on several occasions, really ruined my day.
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Kevin Mancuso
This FedEx is the worst FedEx to print stuff at. Poor customer service. Expensive print for poor quality. Staff that refers me to another FedEx that 40 min away for only 2 prints. They dont take care of their cutting machines and they dont clean the printing machine. DONT GO TO THIS PLACE. Min men are way better and very low price
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Anonymous User
The computers available to print documents off your cloud or USB key can be unreliable at times... Not always able to read your media. But, the staff is friendly and more than willing to help. Im always able to accomplish my goals when I go there!
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Anonymous User
Hugh is the BEST! He has saved the day for us so many times! Would highly recommend to any one looking to print brochures, signs, banners and presentations! Hugh makes it happen!
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Anonymous User
this location blows! printers and or computers are almost always down when you need them. Even though staff out numbers customers, wait times are unreasonable.
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CM RS
Ive only used this place for mailing packages during off hours, but I have never had any issue with the staff or service.
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Allan Page
Good staff.