Gillette Automotive

Reviews 3

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Robert Wrisley

I had a major front end impact on my car and the insurance company was top notch and would pay whatever it took to get it right. When Gillette put the car back together they mickey moused some of the main electrical wiring at the impact area which later caused numerous shorts in the car operating system. Also the jury rigged the front bumper body clips and drilled holes to make it fit instead of correcting the problem as to why it didnt fit and all the lines did not come together. They ignored my request at replacing the rim and tire where the direct impact happened, which they said was fine but driving the car proved otherwise as it could be felt in the front end. Had three other professional repair shops look at it and all agreed it was a bad tire and rim due to the impact accident. Insurance company paid my tie and rime new install in a supplemental claim with a legitimate repair shop. Also Gillette never did a front end alignment which would be standard procedure with that type of side front hard impact. Found out that the accident thru car out of alignment( not rocket science) and had other professionals take care of the problem. There is no doubt Gillette cut corners and exhibited very poor service in every aspect and cant be trusted to do the job right!! To top off all this hack job they did, when I inquired about items that were not done right the owner took an bad attitude with me and was rude and argumentative. Nothing worse than having bad workmanship followed up by defensive attitude. I would never ever bring another vehicle to them and recommend you look elsewhere. RJ

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Donna Payton

Mark and his team did a great job giving me the most for my money and making my car look great again- after two different fender- benders. I took my daughters car in recently after a sideswipe with a guardrail and it was fixed to look brand new for a few hundred less than he first quoted- and for way less than other shops! Our cars looked washed and shiny when we picked them up, too. With Gillettes great service and savings, Ive had more money left over for unrelated mechanical repairs- which are inevitable when you own cars over 10 or 15 years old!

JA

Jay Klotz

I was referred to Mark Gillette, and have to say WOW what an amazing job! My truck which is an 07 Black Expedition was damaged in the right rear quarter panel. Gillette Automotive didnt only make the area that was repaired look better than new Mark buffed out the entire truck making it look brand new again! Thanks again Mark hopefully I wont need any more body work, but if I do I know who Ill call!

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