Address: | 5900 Richmond Hwy, Alexandria, VA 22303, USA |
Phone: | +1 703-329-8600 |
Site: | ourismanautobody.com |
Rating: | 1 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–12PM Closed |
RY
ryan.michael
Do not go to this body shop! I brought my new corvette stingray here to get repainted and have a few minor parts replaced (Total damage ~ $5,000). I went in to pick up the vehicle and the paint was peeling, they skipped a few panels by patching the paint instead stripping the panel and repainting it, bolts were missing from the rear fender, the mirror was skipped, etc. I told them to repaint it, after which I stopped by to pick it up again. The second time I went in to pick it up (3 weeks total), the vehicle still had scratches, missing bolts, and there was mud all over the interior (door, floor, steering wheel, dash, etc.). In addition, they lost my front license plate! The service rep Andrew would not return any of my phone calls. When I went in the office to discuss the repair, the Andrew’s service manager jumped out of his seat and started yelling, telling me to get out! This was my second time at this body shop where they repairs took weeks longer then the estimate and the vehicle had to be repainted multiple times. I am currently getting the corvette repainted/repaired at another body shop… I trust Humpty-Dumpty’s wall sitting skills more than the skills of anyone at this body shop.
JA
Jay Coleman
Shop is ran by a complete idiot name Lance. I have a 2015 Z06 and had the worst experience with this chop shop. "Warning" DO Not Take Your Car Here. They are a Geico chop shop. MY Door IS crooked. Interior panel crooked. Paint is three different shades from front bumper hood and fenders. They left tools inside of my trunk body panel which started to push on the panel from the inside OUT! MAJOR Quality control issues. It was a nightmare. Damaged a 3k rim then lied about it. Dealership Employees had multiple pics showing they were mint (saved me). I had to personally go there every other day and oversee the work being done to my car. My car was there for months!!! They would lie about part orders. Was there so much I met a customer whos car they had lost??? for weeks! Simply horrible!!! Dont GO……...
CL
Clifford Clapp
Absolutely horrible. They lied about when the one part my car needed was delivered, telling meit was in Monday, then when I called for an update Friday they told me that the part had just arrived that day. They charged me for work they didnt do, work that was on the appraisal and clearly not done (painting over scratches). They didnt have anything done in the time frames promised. And that was just the beginning of the problems. Theyre lucky I didnt call the cops - but the day is not over. If I could give them less than one star I would.
RY
Ryan Balascio
They had to repaint my car twice in October, which kept it in this body shop an extra 2 weeks.
BR
Brandon Talastas
If I could give zero stars, my rating would be more accurate