Old Town Auto Body and Paint

510 N Fayette St, Alexandria, VA 22314, USA

Address:	510 N Fayette St, Alexandria, VA 22314, USA
Phone:	+1 703-549-4920
Site:	oldtownautobody.com
Rating:	4.3
Working:	7:30AM–6:30PM 7:30AM–6:30PM 7:30AM–6:30PM 7:30AM–6:30PM 7:30AM–6:30PM Closed Closed

Location

Photos 5

Reviews 14

Alaina Carter

Have to give a really big thumbs up to Old Town Auto Body. We have taken our cars there multiple time through our insurance for body work and they have always done an outstanding job. Several weeks ago our air conditioner went and our regular mechanic asked us if we had ever been in a front end accident, saying that an incorrect bolt was replaced that eventually punctured another part causing the air conditioner to fail. He saved the part so we could take it to Old Town Auto Body to ask them about it. We thought it was a total shot in the dark but we asked them if they would pay for the repairs since it was 100% caused by the incorrect part that was installed when we had repairs done following an accident. We dropped off the part, talked to the manager Erwin, and with no questions asked (after reviewing the situation including inspecting the part) sent us a check in the mail for the cost of the repairs. When it seems like its hard to find businesses that do the right thing, Old Town Auto Body really stands out in purposely choosing to do it right and honestly.

Joseph Rainey

I stopped by to get a quote for a cracked bumper and guy tells me theyre pretty booked up. I clarified I only needed a quote to get a replacement 2010 Hyundai bumper + painting, and was told Id have to come back later to have it looked at. I dont know about body shops, but I know about business... Can you really be so busy you cant give a quote? If thats turning away business? Oh well, on to the next shop.

Aaron Boyle

Had a 2005 Mazda repaired here in 2008- Fender, rear door and rear bumper. Initial experience was good, recommended by USAA. Staff seemed competent and prompt. Unfortunately, two years later, the repair on the door split/cracked. I now have two choices, find a junked car with a door in good shape, take to another body shop, or attempt to do it myself. I may cautiously recommend them to a friend.

Stephanie Elko

These guys are awesome! My front bumper got pulled out of the frame slightly front a cement parking block, and I was unable to get it back in myself or with the help of friends. Old Town Auto Body and Paint were kind, courteous, respectful and fixed it in 10 minutes. I will definitely be coming back here again next time I need a fix up. Thank you for your great service!

Nalani Muzik

I came to this auto shop for the first time regarding scratches on my rear bumper. I was expecting to pay a few hundred dollars to have it fixed and they offered to buff it out first. After a quality buff I can barely see the the damage done to my car and I wasnt charged a dime. This place is a prime example of how a business should be run. Ask to speak with Irwin.

Cynthia Samonte

USAA approved and lifetime warranty. Trunk and bumper looks brand new (replaced bumper, repaired trunk trim, removed scratches on trunk, and painted). Great customer service, as well as professional and friendly staff. Kept me updated on progress. Listened to my concerns and took care of them. Highly recommend this place.

Ari N

Theyre lazy af. If you want someone really helpful call Body & Paint over on Huntington Ave because the person I spoke to on the phone was not trying to help me at all. When I spoke to the other people he did his best to help me and told me he would call back. You all deserve better than a lazy store.

Jennifer Hollings

I took in my 1998 SUV to see what could be done about its dings and dents. Irwin advised me that it was not worth my spending a large sum to fix them as the car was so old, at the same time the shop removed an ugly splurge of yellow paint from a door without charge.

Jay Liu

I had significant body damage to my car which looks great after taking it to Old Town Auto Body. They did a great job communicating with updates. Would recommend them to anyone.

Michael Boorstein

Have been there with multiple insurance claims, OUTSTANDING service, great work, professional staff. USAA approved too--good sign.

Mushtaque Abban

Extremely helpful staff. Repaired car so I cant even tell where was it fixed. Timely return of vehicle.

Kevin Gentry

Great customer service! Very pleased with my experience.

Jason White

Fast service. Speedy. Prices are reasonable.

Chris Raleigh

Great guys!