Address: | 185-04 Williamson Ave, Springfield Gardens, NY 11413, USA |
Phone: | +1 718-949-3567 |
Site: | lrichardsplumbing.com |
Rating: | 3.6 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed |
WI
Winnie Shih
We decided to go with Len upon a friends recommendation but was sorely disappointed. During our home renovation we switched to a new heating system with new baseboards for the entire home and thought we could count on Len. Just a few months after installation, there were loud disruptive noises whenever our heating was turned on (cranking and mild hammering). We called Len to check on our system and did not receive prompt service. Weve decided to just live with the noise. Just yesterday, during the coldest day of the year (2/15&2/16 - temperatures were single digits) our heating system shut down entirely. Our system is under warranty and while we called Len for help he didnt get back to us until hours later. He eventually called another staff Jeff who was much more amenable to helping us, but was still unable to come to our house the next day, or the DAY AFTER, despite multiple calls. We have since decided to switch to a different company who was able to assess our heating problem over the phone immediately. Lesson learned: you wont be able to count on Len for prompt service.
MA
Madison Hardmon
Water Service Line I, Dorothy Ravenell and family are grateful for Mr. Richards quick response to the emergency at my home. Mr. Len Richards company is reliable, courteous and honest. Mr. Len Richards youre truly a God send. I thank you for intrusting me during the emergency project at my home. - Dorothy Ravenell
ED
Edward Rademaker
horrible customer service, Elliot, who i beleive is a manager there was so rude, I couldnt beleive it. You would be better off looking elswhere.
EM
emmett knight
Good service and quality workmanship
KE
Kerrian Hill
Excellent service. Well please