Address: | 67 Steamboat Rd, Great Neck, NY 11024, USA |
Phone: | +1 516-487-6816 |
Site: | curleyplumbing.com |
Rating: | 2 |
Working: | 7AM–4:30PM 7AM–4:30PM 7AM–4:30PM 7AM–4:30PM 7AM–4:30PM 7AM–4:30PM Closed |
DA
Daniel Louzonis
Woman told me on the phone there would be no charge to come over and give estimate. Guy comes out and refused to give price on the job before starting. Mind you this was very standard work that needed to be done. He insisted he, "didnt know" how long it would take. Yeah, after 20+ years or whatever of plumbing everyday he couldnt or wouldnt even give me a ballpark number. He tried every BS stall tactic in the book to avoid a price. Finally I coerced one out of him and it of course was outrageous. Itd be bad enough if this "I dont know how long it will take" nonsense was simply a ruse to get the customer to bear 100% of the time risk....but more accurately its ruse for them to jam the customer with as high a price as possible. I told the plumber to take a hike and ultimately found someone to do the job for 1/3 of the quoted price! Then today, despite being assured initially over the phone there would be no charge for them coming out....I find a bill in my mailbox from them, a service fee for $92.33. So now they expect me to pay them for their failed attempt to rob me??? I was positively furious when that plumber came out and tried to screw me in my own house, and I was going to write this review back then but I simmered down. Then the bill got me riled up again. Without a doubt, if I was a housewife or old lady here in Manhasset the guy would have tried to charge even more. Thats what these local plumbers do - they prey upon us under the assumption that everyone here is either ultra-rich or ultra-stupid. It goes without saying that this review will be my ONLY response to the bill they sent.
JE
Jennifer Zapato
I had a baseboard pipe burst & I was looking for someone to come fix it same day as weather was very cold and needed the heat to be running. When I called Thomas Curley Plumbing, I disclosed what problem I have with my plumbing and the very first thing I asked is if estimate is free and lady on the phone said YES. Few hours later they sent someone over who took a look and said he needs another guy with him to do the job as he cant do it himself, he didnt even give me a price. I called the office and this lady on the phone named Prima said they wont be able to do it till another two days since they are busy. I told them that I need the heat to be running and I cant wait that long without heat. I called another plumbing company who came same day and fixed the plumbing and got the heat running. A few weeks later, even when I was told by thomas curley plumbing there is no charge for estimate and for having the guys come out; I get a bill in the mail for service fee. I initially hesitated to write a bad review but I keep getting harassing calls, bills in mail, next I will file a complain to BBB if these harassment continue.
GA
Gary Koffler
Had appointment with this company and it was confirmed by phone. the appointment was to be between 1:00 to 2:30PM, it is now 5:00PM.They were a NO SHOW! not even a phone call to say the can not make it. I gave up a my whole afternoon on a Saturday at this time of year (Xmas) and I am in a retail business. There is no second chance for a first good impression, they would probably want a deposit and never show up.....SHAME
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