Matthews Auto Group

3721 Old Vestal Rd d, Vestal, NY 13850, USA

Address:	3721 Old Vestal Rd d, Vestal, NY 13850, USA
Phone:	+1 607-584-5354
Site:	matthewsauto.com
Rating:	4.7

Location

Photos 1

Reviews 12

Shawne Hartnett

I just had my 2013 GMC Terrain in for routine service (oil change and inspection). During this time, I was told that I needed to have my engine air cleaner filter changed and have my passenger compartment air filter replaced as a part of GMC recommended maintenance on my auto. SHAME ON ME for not double checking their recommendations against the ACTUAL maintenance schedule for my GMC Terrain. However, SHAME ON THEM for recommending ROUTINE service that didnt need to happen. According to the GMC maintenance schedule for my auto, my engine air filter didnt need to be changed (as a part of routine maintenance) until I had owed the auto 4 years or hit 45K miles. I am at neither. I have had my Terrain only 3 years and am at 33,166 miles. That cost me $41.29. According to the same GMC maintenance schedule, the cabin air filter is due for replacement at 22,500 and 45K miles or every two years. I just had the cabin filter replaced in 2015. It was absolutely unnecessary for them to have told me that it was a part of my routine maintenance to have it changed ONE YEAR LATER and at only 33,166 miles. That cost me $45.71. I was charged an additional $87 in unnecessary service. I will not make that mistake again. You should be able to trust a certified dealership to provide you with the recommended service for your auto and feel confident that you are not getting incorrect information.

Robert Miller

Dont go to the service department here they lie just to make money and i dont really appriciate that i was recently at this location and basically had been told i had two options get a used or new transmission cause it was soo bad they couldnt do anything else so i took it to a transmission shop and told me there was nothing wrong with it just needs minor repair and had it done within 30 mins of being there so thats gotta say something i hope you do go to those con artist at this place and get screwed like i almost did

Sarah Parker

I bought my 2012 Subaru Impreza from Matthews in February. Rob Finta was very helpful and addressed all of my concerns. i went back in June with additional questions and a concern about the airbag sensor turning off when there was a passenager in the seat. Rob and Mike Savage prompty addressed my concerns and fixed the problem within a week of my complaint. I am very satisfied with the service from Matthews and would recommend them to anyone.

Zena Chidiac

My finace and I recently purchased a 2012 KIA Sportage. It was the easiest transaction of my life! Bill Kalka was our OUTSTANDING sales person. He really assisted us in making the right decision and the Sportage really was the right choice for us. We even gave him a short deadline and he got our car from another dealership to help make it happen. We will be going through Bill and Matthews for any future car purchases.

Kevin King

Wonderful service, great prices, and very nice people. I live down state and the service at most car dealerships is awful. When I come upstate ( for school, go to Binghamton University), I use Mathews to service my vehicles. They have been very friendly and their prices are very reasonable. No gimmicky sales people, very clean and good looking facility, and great customer service. Highly reccomended.

Janie Spears

Steve and the staff at VW service are amazing. So helpful and pleasant to work with. They go above and beyond. My husband and I both have had opportunities to interact with the service department and I can say nothing but positive things about them. I spend time in NY and NJ can tell you I will choose to get my serviced with Matthews over here in NJ.

Erik Bell

Seriously, this was the best car buying experience Ive ever had. Didnt have to argue about the price, low interest rate, (and my credit isnt the best) no pressure to buy, and Rob was such a nice guy in general. Definitely going to come back here next time we buy a car.

Brandon Thompson

Bought my 2009 Chevy Impala from Chris Osterhout. He was very helpful, knowledgeable, and made the whole process a breeze. Would definitely recommend buying from Mathews Auto to a friend.

Cody Smith

Bought multiple vehicles here and I keep returning because they treat you great, are straight forward and honest and have the best vehicle selection around.

Ashley Ponte

Simple inspection took over an hour at which point they tried to charge $50 for wiper blades! All serviced have been done at dealer what a rip off

n D

great plac eto buy a car

Skylar Smith

Gmc youken SUV