The UPS Store

2520 Vestal Pkwy E #2, Vestal, NY 13850, USA

Address:	2520 Vestal Pkwy E #2, Vestal, NY 13850, USA
Phone:	+1 607-644-9124
Site:	theupsstorelocal.com
Rating:	3.8
Working:	8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–4PM Closed

Location

Photos 10

Reviews 11

Aime k

I would give it a NEGATIVE poor if i could. Moms dropping of packages alone with an infant in the car BEWARE!!!!!!!! I usually use UPS, never had a problem with them till today. I went to the local UPS store to drop of a large package around 40 pounds. I had pulled over in front of the store early in the morning, then called the store to ask for assistance with picking up the package since 1. It was heavy and 2. I had my INFANT with me in the car! The response the owner gave me was that they cant be held liable for any prepaid packages!!!!!!!! what type bull**** is that. I understand there are regulations to follow... But is called basic courtesy!! specially under the conditions of the situation. This was the worst service i have ever experienced from any where. THe person was so rude, didnt even try to offer some sort of help regardless of the fact that I had an infant in the car!!!!! I drove over 30 minutes to drop this pck... and this is what i get early in the morning.. Obviously they dont care about their customers or hurting the reputation of their store. Which by the way UPS and UPS Store are not the same!! they are a franchise. FOr most of us we look at it has UPS. MAking UPS look bad when is the "UPS store" the one to blame. HORRIBLE HORRIBLE SERVICE!!!!!!!!!!!! No care for mothers with infants.

Alexey Khalimonov

Horrible ups service, they shipped my package to the WRONG house and it got stolen and this is not the first time has this happened, complete utter disregard to wether the recipient gets his/her package, I bought a very expensive inverter online and they said they would reimburse me over the phone but denied any affiliation later, they lied to me from the start and I wouldnt use ups to get packages anymore.

Anonymous User

the "Owner" of the Store was VERY rude to me. He hung up on me SEVERAL times when i was just trying to get a question answered. I dont know what his problem is but if youu cant handle your job & cant do it in a Friendly Manner, you shouldnt work in the public. NEVER WILL I GO THRU UPS GROUND AGAIN.

Oz Kangaroo

These guys are great! I ship a lot of stuff both in the usa and over seas. I moved to Binghamton recently and I first tried FedEx, terrible service. So I looked into ups for my business. Guys are great, understanding and happy to take the time to get you sorted.

Daniel Magleby

They tried to tell me I needed to buy a $4 padded envelope to make a free return on an Amazon purchase. Dishonest and untrustworthy. Wont use this location again, and you should stay away too.

Rebecca Whitmarsh

I had a house fire and they were very helpful to get the packages I was expecting to reach the place I was staying at. Very kind and understanding.

Astrid Nova

Staff members are always pleasant, helpful and efficient. Just wish there was a chair or two for when it gets crowded.

Anonymous User

Take the hint given by the guy running the register this afternoon (2/8/2010)--they really dont want your business!

krishna c.v.

Very good service. Staff is knowledgeable and efficient.

Michael Belz

The staff and service was wonderful.....

Nancy Basmann

Service always good.