Address: | 2648 International Pkwy, Virginia Beach, VA 23452, USA |
Phone: | +1 800-463-3339 |
Site: | local.fedex.com |
Rating: | 3.3 |
Working: | 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–1PM Closed |
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Randy Everette
What a lousy company. I keep having bad experiences with these guys. Once I paid for OVERNIGHT delivery and it took them FOUR DAYS to deliver it. Today, I saw the tracking on something Im expecting showed its now at the local office and due for delivery tomorrow. So I drive to their office to pick it up...no customers there and no one at the counter. Within three minutes 5 other customers come in. Meanwhile were dinging the bell to get someone to do their job. Finally some woman yells shell be out in a minute and shes the only one there. Why is she the only one there? Finally after 8 minutes she comes out. I tell her I want to pick up my package. She claims, WITHOUT LOOKING FOR IT NOR CALLING UP THE TRACKING NUMBER, that its in a container and hasnt been sorted and sent me on my way. WHAT A CROCK. Believe me she knows Im not happy with her.
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Minda
Rude customer service at the front desk TODAY - 10/02/2014. Thinking about letting corporate know that customers are being told to drive their own cars to the back bay so the the person at the front doesnt have to lift a finger. They are also expected to unload their own boxes onto the conveyor belt. This is a terrible place.
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kyle Coleman
After the long and tedious process of getting my package held at the branch they still sent it out and wasted 3 hours of my life ... Very nice customer service, they have no clue whats going on operationally
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Terry Bader
Deal with this location several times a year and without ever a problem. Thanks FedEx for getting my goodies on time and in good condition! And for holding it when I am not home to get it.
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Heather Newland
Waiting until so close to Christmas to so a package, I was in and our of there within fifteen minutes.
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Bev Willis
Great shipping place, however a bit slow since only one agent available for assistance.
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Nate Winesett
The lady working the front desk was extremely courteous and helpful.
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Justin McCoy
Fast service when my package came when I wasnt at home.
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Bruce B
Rudest customer service experience of my life.
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Reginald Lopez
Close to home.. Easy to picj up packages
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Naoma Doriguzzi
I had no problems picking up my package
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Raymond Lee
Rude customer service
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Ben Sholl
They lost my package
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Erik Brown
Work Here! Lol
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Tyler Johnson
Not a fedex
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LynDara Corprew
In and out
NO
NOEL RODRIGUEZ
great