Address: | 451 Sunrise Hwy, West Babylon, NY 11704, USA |
Phone: | +1 631-422-5771 |
Site: | uhaul.com |
Rating: | 3.7 |
Working: | 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–8PM 6:30AM–8PM 8AM–6PM |
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Lena Badolato
I truly need every customer to read this post! Back on Aug 10th 2017 we had a hitch put on by this UHaul. They almost put my car on fire. They wrapped lines around my fluid line and had it on my muffler pipe. The lines had been dragging. We later found out this job was never OC"ed which was inspected. The General manager, sent a diabled man from New York to Florida with a care that almost went on fire, and no lights blew my vechicles lights. The General manager does not want to take responsbility for what he did, and his boss, which i am not giving name YET, do not assist with answering calls. Thank God we have Videos, and pictures from the Florida Location, that had to fix, it and said they never saw anything ever like what they saw. Hopefully with the FTC and The State Attorney we will be able to get this resolved, since Uhaul does not return calls, when they are called. I urge you customers to please, make sure you know who is doing your work prior to having your vechicle serviced, you do not want to go through what my family went through. OH, last when we called customer service the first time, the rudness we received from Uhaul was beyond understanding. They did not even want to take a complaint. Please beware, hopefully you can find another company to rent from.
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Robert Mitchum
Slower than slow in there. The kids working there are more interested in listening to hip hop in the parking lot rather than working. Our truck and trailer were on reserve for 3 days prior to the Saturday we reserved it for. Arrived Saturday morning, and no truck.... . Had to wait until Sunday, all our plans tossed out the window, 24 hour delay. Go back Sunday morning, and it still took 1/2 hour to get the truck, and another 1/2 hour for them to change a belt on the car trailer. A job an idiot could have done in 10. And to top it all off, they couldnt even back the truck to the trailer, I had to do it for them.
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Anonymous User
Bought great packing boxes with the " return what you dont use" offer. When my husband went to return the unused ones, it was return only with the receipt. We couldnt find the receipt, so out of luck even thought the boxes were pristine, resellable, and obviously theirs.
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Nancy Nunzio
We had rented a storage here. The employees were very helpful and .one in particular the manager Mary was a great help. We really appreciate all her help. She made our move out easy an hassle free. Thank you. Mary!
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Bridget W
Made it easy to rent a trailer for 1200+ mile drive. Explained everything clearly and was helpful in suggesting moving supplies and made getting the trailer hitch installed easy and painless.
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Tom Wyman
Open at 7am? More like 8am! Manager still a no show and one mechanic trying to handle everything except mounting my hitch. If I was late they would charge! 9am still not started
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Ian Azrikan
Been buying shipping supplies from them for years, always a great selection, good prices, friendly service. Why go anywhere else?
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Deveen Pettigrew
Comfortable, modern and clean trucks. Fast service with an array of available options.
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Bawa Birk
Fast transaction and good customer Service.
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Rqbert Kal
slow, careless and unprofessional staff
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David Frank
Helpful staff. Will return there.
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Jared Rosen
Excellent service
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Ryan J Maloney
Friendly service
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Fictionary Studios
OK service