Address: | 955 Saw Mill River Rd, Yonkers, NY 10710, USA |
Phone: | +1 914-619-5500 |
Site: | publicstorage.com |
Rating: | 4.9 |
Working: | 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–5PM 9:30AM–5PM |
PA
Pat Poole Parrilla
Marissa responded within minutes of my online request. She was patient and provided me with the details which were pertinent to my request. Rushing out of town w/o time to run one last errand to a book depository. I contacted PS because it was on my route from work. I had multiple boxes of text books already loaded in my car that I did not want to take all the way to the Midwest and back. Marissa quoted a price that reassured me this was the righr place for me. More important was her customer service. I made the appointment to stop by after work and near PS s office closing time. Letting her know I was running late ...she waited for me. I only need the unit for a week and the price for the unit and my peace of mind was Just Right!!! Thank you pp
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Kalia LaForey
Being as though this was my first time putting my stuff into a storage place, I had no idea what to expect. But if I could guess what the experience would be like, Tia Stewart definitely made it ten times better. She was very knowledgeable and gave me all of the information I needed. Tia made me feel at ease with putting my stuff away. She was funny and her passion for her work was displayed immensely through her words and the way she tried so hard to make sure I was satisfied. I give her and The Public Storage on 955 Saw Mill 5 stars.
MA
Maxim Rubis
It conveniently located on a big road, and it does the job done of storing your stuff. $1 first month promotion was very useful. Office is open 7 days a week so you can talk to a real person if you are having an issue. They provide carts for your convenience but most of them are either have broken wheel or missing wheel. Sometimes they forget to open an exit gate in the morning so its a bit awkward to drive out when you have to leave.
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Grissel Williams
My fiancé and I moved in today, our first time doing storage and Lyniece the manager of the property made our move in quick and simple, she was very knowledgable and polite over the phone once we arrived at the property, She was so sweet & she smiled the whole time everything turned out perfect because of her I will DEFFINITLY reccomend anyone to come and rent with her ! Very Pleased !! Excellent Service !
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Brian Jones
Hands down the worst customer service I have ever encountered. They have been overcharging me since May and responsibility keeps being delegated from employee to employee with no resolution for four months now. The combination of incompetence and apathy among these employees and supervisors is infuriating. Save your money and peace of mind, store your belongings elsewhere.
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Billy Sayegh
Kelly and Angel are extraordinary individuals, they were very helpful and extremely hospitable. They were very clear explaining the rules and policies includingthe rules and policies including my rights and obligations as a customer. I felt very comfortable renting the place. I will most definitely, in the future, recommend this place to anyone that needs storage space .
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Griselle Pena
Justin & Eddie were so informative and professional. As a first time user of a self storage place, Justin & Eddie explained everything with clarity and were very helpful. They made my storage experience a pleasant one, I would definitely recommend Public Storage to anyone. The place is clean and has wide parking spaces for easy mobility to load & unload.
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Myrta Saez
Moving is very difficult and stressful but with the help of Lyniece the property manager, she made the move in extremely easy as possible. Will recommend this facility to anyone, Great service, great prices, Im a HAPPY customer! Im Honored to Share this experience with everyone ! Rent with public storage !!!!
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Elizabeth Ramos
I came into my unit today and I saw a young lady named Justine sweeping the lot. I told her I didnt know they have the employees clean the lot and she answered nicely saying " We try to keep our property as clean as possible." I like that Public Storage is very clean and provides great customer survive.
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Mario F
This is the first time I needed storage. I have to say my first experience wasnt bad even though I was told otherwise. Justin was down to earth and explained everything in a way that made me feel he wasnt trying to sell me things I didnt need, but help me protect my things. 5 ★ service all around
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Jackie Roberson
Had a wonderful experience, the young lady Kelly very helpful very respectful show me the unit told me some feature from the facility great access hours it was very clean. I will definitely recommend this place ask for kelly when you go she will help you and explain everything you need to know.
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Keynnes Infante
I was helping one of my friends move and did not know this public storage was here due to me having a unit at the public storage down the street. I must say the public storage at 955 sawmill was very nice and clean. The employee Lyniece was most helpful , polite and knowledgeable.
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T Williams
Hand down to good customer service came yesterday with my friends Im a current customer I came to show my friend the location to due her needing storage Kelly was very helpfull in explain the process to my friend, my friend is happy that she will be renting in this location.
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Milton Rivera
As a customer of Public Storage, I was extremely pleased with Justins assistance and knowledge of the products. He promplty answered all inquiries and provided the pertinent information I needed. Thank you very much for all your help Justin. It is greatly appreciated.
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Michelle Abramson
Very nice and clean facility. It is exactly what I needed and the location is great. Justin was great to deal with and answered all my questions. Only reason I did not give it five stars is because there is no air conditioning...tough to deal with in the summer months.
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Carina Melendez
I had such a great experience at this location. Justin was extremely helpful and answered all of my questions in a proffessional manner. He made my very stressful moving experience extremely easy. I recomend anyone who is in need of storage to come to this location.
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Waldemar Medina
Went to Public Storage to open up a unit was greeted friendly by Micelle A who went step by step explaining my option including cost and listed conditions and showing me the different size units to help me decide. I was very satisfied with the service.
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Tonie Curry
Mike was great! He answered at of my questions, was very knowledgeable. He made me feel like my belongings would be safe a secure. Mike helped me pick out the right size storage unit and made the process quick and painless! Public Storage is great!
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john abrahim
I went to public storage after i made reservation. Angel was very helpful and made the process very easy for me. She was very informative and nice. I would recommend anyone that has to use public storage to go to this location and speak with angel.
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Frederick Stewart
My moving experience was so much eaiser this time around. Justin expalined everything down to the tee. We even had a long convo about football. The staff is friendly, professional,and informative. I would definitely tell my people about this place
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Domenika Kolaj
I had a very positive experience at this storage facility. Lyniece, the young woman who was working there, went above and beyond to make sure that all of our needs were met and she accommodated us in an exceptional way. Very positive experience!
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Dennis Morgan
The Public Storage location In Yonkers was just what I needed. Very easy to get to and Justin the customer service rep. was excellent with information about pricing and attending to my needs and as a Public Storage customer.