Address: | 3333 Crompond Rd, Yorktown Heights, NY 10598, USA |
Phone: | +1 914-930-1206 |
Site: | extraspace.com |
Rating: | 4.9 |
Working: | 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9AM–5:30PM Closed |
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Monique Holman
Mary Rose McGuinness, WOW ! Professionalism at its best. Efficient, Courteous, Pleasant, Kind and Customer Service at your service. Everything you need in a facility, any questions asked are answered, with complete explanation and with examples. She makes your experience with Extra Space enjoyable. In person, on the phone, available to assist you with your business at Extra Space Storage at length. I rented a unit and then another unit. Several months later I needed a transfer to a larger unit to consolidate. The assistance I received was made simple and with the added knowledge she gave me allowed me to do it with ease. I rave about this facility. I have referred several people. I am enthused with my relationship with Extra Space Storage and it is all because of their representative at this facility which is Mary Rose McGuinness. Give her a call, go into the facility. See for yourself the great and exceptional service youll receive is undeniable. Extra Space Storage at Yorktown Heights in New York is absolutely the best facility to do business with. Thank you Mary Rose McGuinness for making my business at Extra Space a pleasant and most enjoyable experience.
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Karen S
My first experience there was not so great. The manager had myself as her first client and ended up taking care of another gentleman that walked in after me and expected me to wait five minutes. I thought it was first come first serve? But I was impressed that it was new and very clean so I decided to come back another day. The second time I came back, Linda, the assistant manager was there to help me. She was very friendly and had "personality". She showed me the storage area/size I was looking for. She was such a great help. I am glad she was there.
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Samantha Buschiazzo
Very highly recommended ! Easy to access, extremely clean, employees super nice and helpful! Originally had my storage unit at the place on Lexington, werent happy with the service switched to extraspace last year and have never ever had any problems. Even switched to a smaller unit and the switch was super easy! Joe and Mary are always there to help me and even postpone their lunch a few minutes if Ive arrived to pay my bill as theyre about to walk out, great customer service !
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Lee Anderson
A huge thank you to Mary who stayed late for me after a day of minor disasters moving out of New York City. I arrived close to an hour after close, and she could not have been friendlier or more understanding. Such a small gesture that completely turned around a highly stressful experience. Forever grateful to Mary & to Extra Space for encouraging a customer first policy.
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Apogee Operations
Mary Rose McGuiness makes this storage facility shine. She consistently solves any issues Ive come across since my membership started with Extra Space at this facility late last year. I can give her a call anytime and am absolutely worry free that she will take care of the issue with speed and efficiency. Thank you Mary!
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Paul Urban
Other than a slight misinformation of locker location the experience was very easy and stress free. Linda, the associate who processed the transaction was helpful , courteous and very pleasant. The facility is clean, modern and affordable. Over all I would recommend this location to family and friend
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Alexander Nin
Amazingly clean, well kept, well mannered and friendly staff that are willing to help you out with whatever problem you may have and are willing to work with you a bit. Thank you to Joe Dering for helping us with all of our setup and walked us through everything our first trip there.
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crotonite
Excellent and affordable storage with professional and efficient tour of the facility and sign-up the manager on duty. Seem to be raising their rates as they fill up and I hope they will not increase too much every year but cant be sure.
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Thomas Heintz
This is the cleanest storage unit facility Ive ever seen. The staff is really helpful and friendly. For the location, the price is not too bad either.
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Alexander Mammen
The staff are the best. Always willing to help and extremely courteous. The place is very clean. I would rent again without any hesitation.
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Patricia Cacace
Great location! So easy to move our belongings in and out. The facility is new and very clean. Would definitely use them again!!
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Elizabeth Bartmann
Joe was super helpful with all my storage needs and questions. I highly recommend using them. Great overall experience! Thanks!
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Martha E Fondeur
I love this places... Linda was so nice. She showed me the places around and explained everything to me... Thank you so much...
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Deniz Yagci
Great customer service, clean facility, well secured. If I ever need to store my items, Ill definitely come back here again.
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Kiko Dylan
Both Mary and Linda were very friendly and helpful. And patient. Highly recommended.
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Mary Kincart
So accommodating, helped me make the right choice for me. Clean and well lit unit
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Richard Greenwald
Mary is really great, she goes out of her way for customers.
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eye2thebeholder -
Fast and easy service to get started. Recommended
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James Van Meter
It was great....they made everything real easy!!!
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Dana C
Courteous, knowledgeable, & friendly staff
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David Cohen
clean facility very helpful staff
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Tracy Liberatore
Very Clean & accessible
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Nicole Nemley
Excellent
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Darsen Lu
very nice
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lemon ade
Good