Address: | 5821 Orr Rd, Charlotte, NC 28213, USA |
Phone: | +1 704-599-0611 |
Site: | carolinasfinestplumbing.com |
Rating: | 4.2 |
Working: | 6AM–5PM 6AM–5PM 6AM–5PM 6AM–5PM 6AM–5PM Closed Closed |
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Jerry Withrow
Carolina’s Finest Plumbing replaced two water heaters in my home. Later we found out that the soldering at one of the pipe fittings was faulty and spraying water. The company at first admitted that they had installed the water heaters improperly. However, when dealing with our insurance company, they denied that they were responsible for the resultant water damage. I can accept that people make mistakes, as they did in their installation. But for them to later deny responsibility because it might affect their insurance ratings, I find that despicable. Of course I will never trust that company again. I encourage all others to stay far away from Carolina’ Finest Plumbing. Their plumbing is lousy, and their ethics are much worse.
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CFPCharlotte
Mr. Jerry Withrows job was based on a pre-existing condition whereby the water heaters in the closet downstairs had been leaking for some time causing damage to the hardwood floor. The original heaters had not been installed correctly due to the fact no pans or drains were installed. The problem wasnt even noticed until the floor outside this space showed damage from the leaking units. We replaced the heaters to code and are/were not responsible for pre-existing conditions, therefore no insurance issues were relevent. Were sorry he has misunderstood the original nature of the problem and our resolution. CFP maintains a AAA rating with the BBB and has for over 20 years.
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Dan Denson
The office informed me that before work began I would know the what it would cost to fix. None of that information was provided. On top of that the bill is way over the top. At almost 250$ an hour. The truck should show up with all parts ready to go. This was a minor fix $10 parts to fix. And of coarse the truck didnt have the part. Another hour of time for not being a good company that has parts. The final bill wasnear $650. In total I needed 4 couplings and two pieces of pipe a foot each. Should have taken less than 30 min to fix. This company is a rip off. I do not recommend this company to anybody
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Julita Barnedo
Cyrus has came out and did some great plumbing work for me. Definitely reassuring to know that their are still companies with good employees. Very happy with the customer service and recommend them to people I know.
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Emilie LaFave
I was very pleased with the work these guys did for me! They were very prepared and very professional, and worked quickly. I recommend them. Emilie LaFave in Gastonia, NC
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Marla Hunter
Had a great experience with Cyrus he did a great job. He fixed my stopped up toilet and installed my kitchen faucet.