Address: | 5016 N Tryon St, Charlotte, NC 28213, USA |
Phone: | +1 704-596-7794 |
Site: | serviceking.com |
Rating: | 4.8 |
Working: | 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 9AM–12PM Closed |
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Anna Richardson
Such great service! I had two cars repaired here, and Carl did such a fabulous job. I was rear ended in a Jeep back in November. My Jeep was at Hendrick Collision Center supposedly getting repaired. During this time, I was driving a new Volvo I just got after the accident. On the way to school, a Charlotte city truck with rocks was in front of me. The rocks were uncovered, and they flew out and completely chipped the hood and roof of my new Volvo. The Volvo dealership recommended The Body Shop. Carl did an amazing job at painting my car. He went above and beyond and did more than he needed to. I am so pleased with the way it looks. In the meantime, I was having a terrible experience with my Jeep at Hendrick Collision Center. They had my Jeep for three months and did no work to it at all. I ended up taking my Jeep away from Hendrick Collision Center and bringing it to Carl. He was more than happy to search for parts and repair the whole thing. He had it done in a matter of weeks. If I had taken my Jeep to Carl instead of the Hendrick Collision Center, I would have had it back many months earlier. I cannot brag enough as to how good of a job Carl did to fix the Jeep. It was a totaled car, and now it looks brand new. I highly recommend The Body Shop!
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Cory Beck
This being my first time at a body shop, I didnt know what to expect. It turned out to be a simple and pleasant experience. First, I setup an appointment over the phone with Tammy. Next, I came in for the estimate and I spoke with Carl. He was very honest and upfront with me about how the damage needed to be fixed and how much it would cost. After I handed off this information to the insurance company, I was able to bring my car in and leave it at the shop until it was finished. I found the location to be very convenient because The Body Shop is adjacent to an Enterprise Car Rental lot (not even 10 yards away). When it was time to pick my car up I was happy to see that the repair job was FLAWLESS. Probably looked better than when it was brand new. Also, Im pretty sure that they cleaned the inside of my car a bit too (I noticed the carpets had been freshly vacuumed)! To sum it up, I had a great experience here and will use The Body Shop for all my collision repair needs in the future. They were honest, they did a fantastic job, AND they cleaned the inside of my car! What more could you ask for?
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Brent Friar
Its never a good day to have to get body work done, but Carl and Tammy made it very easy to deal with getting my car fixed. Once I had contacted my insurance company and told them I would like to use the Body Shop, they handled everything. The coordinated getting the estimate approved and the repair work so I could get my car back as quickly as possible. When the insurance company made a mistake on the billing, Tammy caught it before the repair work was completed and Carl handled the issue with one phone call. By the time I picked up the car it had been resolved and I didnt have to worry about getting additional reimbursement from my insurance company. Overall, it was about as painless as it could be and I had my car back in less than a week. The repair work came out perfect, you could never tell that the car was ever damaged, it looks as good as new! I hope I dont have to use their services again, but if I do, I would not hesitate to bring my car back to the Body Shop.
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B J
I opted to go outside of my insurances preferred repair shops. I stumbled on The body Shop via Google, and read the reviews. It seems that everyone loved them, and their work. I called and began what I would feel was a great experience. Everyone who works there, has been there forever..10, 15, 20 years, and they treated my car like it was there own! My insurance company suggested I use a specific rental company, but I found that Enterprise is directly next door, only having to walk about 200 feet. They were awesome too, and even upgrade me for very little extra, over what my ins co. was paying them. During the process, I was informed about my car, and it was well taken care of. It did take a little longer on the repair, as they estimated 1 1/2 weeks, and I was in my rental for 17 days, but to me that only means that it was because they wanted to make sure it was done the right way, and not rush through it. I would take my car there, anytime!!!
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Kolleen Mikesh
I have pretty bad luck. Unfortunately in the last 3 years I have been rear-ended 3 times! I cannot express enough gratitude towards Carl Patterson and The Body Shop Collision center for helping me each and every time. The first time I was hit was in my black VW Jetta. The car needed a whole new trunk and Carl actually used a trunk from a red Jetta but you would never know by how flawless the paint job was. His work is incredible and the shop is cleaner than some peoples homes! It is such a great relief knowing that whenever these silly accidents take place I have a friend to turn to and put everything back together again. The Body Shop Collision Center is my body shop for life!
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Anonymous User
The Body Shop is simply the best! Not sure what I would do without Carl, Vickie, et. al....I have been a Volvo owner for 15 years (we have had 4 combined Volvos) and any time I have ever had to have something done, it has always been done impeccably. They are honest and fair and they are (and always will be) my first choice or recommendation in Charlotte for competent and trustworthy service. I have peace of mind just knowing that my car will be taken care of the way it should be and that there will never be any hidden costs or surprises. Truly first class service all around!! Thank you, Body Shop!!
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Seth Rhoades
A friend recommended TBSCC to me after someone scratched the hell out of my brand new Ford Fusion. I have had other companies do work for me, but I have never had the quality I got from Carl and company. My car looks like it did 3 months ago when I drive it off the sales lot. I would definitely go back again. Also conveniently located next to an Enterprise. I even left my rental car in TBSCCs lot and Enterprise drove it back to their place for me. As long as I am living in the Charlotte area (Mooresville) I will use this shop. I cant say enough good things about them.
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Dave Magariner
The Body Shop and Collision Center does awsome work and I would highly recommend Carl and his crew. Im a returning customer which speaks to the quality of work they do. They work on the vehicle when they say they will, and get the work done quickly. Carl the owner is defiinitly trying to satify his customers by educating them along with the high quality work they preform. I would give them 5 stars because 3 arent enough. Dave
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Kevin Dvorscak
The Body Shop Collision Center does incredible work. Carl and his crew are the utmost professional and trustworthy repair shop. They will take care of you from start to finish and are very knowledgeable. If you are ever in an accident or need some work done on your car, theres really only one choice and that is The Body Shop Collision Center.