Midwood Auto Craft

Reviews 5

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Darrin Carr

I recently had my car repaired at Midwood Auto Craft on Nandina Street in Charlotte NC... let me start with IMPECCABLE, AMAZING, FLAWLESS, SUPERB service!!!!! I was drawn to this repair shop by some really impressive reviews I read online. Jason, a friendly professional down to earth kinda guy, could not have been more customer oriented! He immediately engaged me with a warm smile and sincere attention to my concerns regarding my car. I can honestly say, I knew within the first few moments of conversation with him, I wouldnt take the vehicle anywhere else for repair, no matter what he said the cost would be. Jason went on with a thorough inspection and then produced a detailed professionally formatted estimate printed out in explicit detail. He waited patiently while I reviewed it, and responded to any questions I had...we shook hands and he told me to just let him know if I wanted him and his team to repair my car. I was dealing with an insurance claim from Hertz rental car, which involved an international driver who was from Germany in the US on business... A Nightmare to say the least. I had never been in a car accident before, so this was an overwhelming experience. Dealing with insurance adjusters, claims departments, law offices seeking to make a case for me, totally blew me away! Sometimes, in moments of clarity, I was actually able to ask Jason questions about all this... and each time he would happily provide insight and answers for me on anything he had knowledge of... "TRULY AMAZING"!! Finally, I was able to take the car in for repair and again there was Jason, with a warm smile and friendly gesture. He took my keys and gave me a time frame on when to expect the work to be completed. Sure enough, on the exact day he claimed, Jason called to let me know my car was ready for pick-up. I rushed down to his shop eager to see the finished product... I could not have been MORE PLEASED!!! The work they did was phenomenal, my car actually looked better than it did before the accident, I say this with all sincerity... these guys really know their stuff!! The story doesnt end there, my car also had an oil leak that I had scheduled to be repaired at a local Meineke Shop. According to Meineke, I needed to have a major repair that involved taking my engine apart and replacing a seal which would cost me $392.00! I really wasnt looking forward to spending that much money but, oh well, its gotta be done... or so I thought. Excited about the awesome job Jason had done on the car, I casually stated to him, the only thing I have left to do now is have an oil leak repaired and it would be good as new! Jason made a suggestion to me... I have a good friend with a shop not far from here called "Nicks Auto Repair" you should give them a call. Well I did give them a call, and took the car in for repair... the major $392.00 repair job turned into $85.00... a small pump needed replacing... the car hasnt leaked a drop of oil since! I would have never known about this place, had it not been for Jason, and he didnt have to suggest this to me, its just the type of guy he is. I will conclude with this... it is my sincere wish that no one has to experience an auto accident, but if you do, and you need a repair shop; I totally 100% recommend Jason and his team at Midwood Auto Craft, It will be the best decision you ever make!

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Jodi Sosna

After shopping around getting multiple estimates for exterior collision repairs for my ’03 BMW 325i, and restoration of my 1993 BMW Z3, Jason at Midwood Auto Craft solved all my auto body issues. My 1993 Z3 needed complete exterior paint restoration since the factory fire engine red paint had been compromised from age and weather. I also needed a new ragtop and major repairs to the aging interior components. Jason’s expertise in restoration of my Z3 included complete exterior paint restored to original factory specs and installation of a new convertible top that fit beautifully. He also repaired or replaced the door panels, seat mechanisms and dashboard to match its original condition. His attention to detail and precise measurement made the restoration project of my Z3 a successful and pleasurable experience. Jason at Midwood Auto Craft also completed bodywork repairs on my 2003 BMW 325i after I had backed into a trailer. He was able to restore the rear quarter panel and fix the bumper with out having to purchase costly replacement parts. I cannot even tell where the original accident took its toll on my vehicle. Jason at Midwood Auto Craft is a “Master” at color matching and all exterior collision repairs. My 325i BMW’s metallic blue exterior repairs were a perfect match to the original factory paint application! Jason is the best “body man” in Charlotte, NC. I highly recommend Jason at Midwood Auto Craft for all your interior, exterior and custom auto body repairs. Jodi Sosna, June, 2013 Charlotte, NC.

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Caitlin S

I used MAC after an accident because of the high ratings. It took a while to get an appointment, but I understand they are busy. Everyone I spoke with was very nice. Unfortunately, when I got my car back there were some issues. The things I dont care too much about are the fact that the paint color on the replacement parts are slightly different than the test of the car, the replaced headlight is not even with the existing one - so one juts out while the other is set in, and the hood is slightly tilted making it difficult to close. The things that do bother me are that my car came back with the headlights and some rear lights not working, the open door sensor is constantly on, ane the engine light now comes on and off. Also, the car no longer beeps when I lock it which is a bummer. The biggest reason Im writing this review is that I called multiple times before I finally gave up in hearing back. A friend helped me find the disconnection that was stopping the headlights from working, but everything else is the same. Im going to need to pass inspection soon and dont want to spend money fixing things that cost me over $2000 to break. Really hoping I hear from MAC and we can make this right.

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Bob Nardi

Midwood Auto Craft is a rare find in the automotive repair world. Most people, myself included, spend most of our lives unable to know for sure if were getting a fair deal or getting raked over the coals when bringing our car in for service. Once you deal with Jason for the first time youll realize that youve found your paint and body facility for life. He gives the same level of detail to our basic cars as hes often given to show cars and some of the highest end sports cars well never get a chance to sit in. Where some facilities will cut corners and hide work that they believe well never see once the car is put back together, Jason holds himself and his employees to a much higher standard. He does it right and he does it for a price thats fair. Sounds simple, but weve all had experiences that prove otherwise. Take your car to Midwood Auto Craft for any paint or body work you need and see for yourself. You wont be disappointed.

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Holly Murphy

I went to this repair shop to get a new bumper and driver side headlight . If I could give them less than 1 star I would. I needed this job done DESPERATELY. I was moving in 2 days, my car was filled to the brim with boxes and I hydroplaned into a stop sign. Bad timing! They 100% took of advantage of my rush and my being a woman. The "bumper" they put on my car might as well have been duck taped on. I picked my car up and left. If I had stayed in Charlotte I would have gone right back there and demanded a refund. I was able to pull the bumper off with my bare hands (and Im not strong!). The headlight they put on was pointing down so I failed my inspection because of my crooked headlights. I would never recommend this shop and if I hadnt moved away they would have heard back from about the terrible "repair" job they did to my front end.

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