Address: | 304 E Worthington Ave, Charlotte, NC 28203, USA |
Phone: | +1 980-406-3363 |
Site: | therapyhairsalonandspa.com |
Rating: | 4.9 |
Working: | Closed 9AM–8PM 9AM–8PM 9AM–8PM 9AM–6PM 9AM–4PM Closed |
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Anonymous User
Ive been going to Mel for several years now for my hair. I change my hair pretty drastically and very often and Ive now gotten to the point with Mel where Ill give her a general idea of what Im looking for (leave it long or cut it off) and let her do the rest. Shes great at anticipating what I may or may not like, remembering the colors that worked well on me and can do wonders with my very tricky hair. My hair is fine, but I have a ton of it and its straight but has a random wave at my neck that very few stylists havent managed to completely screw up. I love my hair every time I leave there and get a lot of compliments on it. Shes even somehow managed to keep my hair in great shape regardless of how many drastic changes I decide to make with the color! I happily recommend Mel to friends and have never heard anyone disappointed with her service. I even got my boyfriend to go to her and she did a great job on his hair as well! Since Kieu has come on board I decided to try getting a manicure with her. I have previously gone to another local salon for their shellack treatment, but wanted to give Kieu and the Gellish treatment a try. I WILL NEVER GO BACK TO SHELLACK! Gone are the days of sitting at the bar at the nail place drinking wine through a straw because my hands had to sit under the UV lamps for another 10 minutes before they were dry. I always get a french manicure and I got really sick of the shellack either chipping or cracking and I havent experienced that with the Gellish at all. My nails have gone 3 weeks looking perfect with the exception of the growth. Kieu takes her time and does a wonderful job with the manicure. The environment in the salon is homey and relaxing. They offer water, coffee, wine, beer and a great selection of magazines to browse through. So far, Ive loved the products that Mel has used on me. The shampoo chairs are so much more comfortable than ones Ive been in previously and Mels scalp massages are to die for! Overall its a great location and I cant wait to see what other services they will have to offer!
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Erin Williams
This review is for Nicole. I have never posted a review about anything before but my experience yesterday at Therapy probably changed my life. I had consulted there before (over a year ago) but never committed until now. In my car on my way to the appointment, 2 minutes from the salon, I was in a traffic accident with a bike (she was thankfully uninjured) so I arrived feeling completely shaken up, guilty, and upset at myself. Nicole was up front - I didnt realize at the time she was the manager, I just thought she was a very understanding and caring stylist up at the desk between clients or something who listened to my story, wished me well, then went about her way. Later, Tasha* is almost done with my hair and I see Nicole come back in carrying a bouquet of flowers - FOR ME. She also left a bar of chocolate and card with a lovely hand-written note. Crying, I kind of felt worse because it wasnt like I was the one who got hit by a car! Her note and gesture were extremely kind, and I didnt realize at the time but my soul needed her words. I hold high expectations for customer service, and I have tried some good salons here in Charlotte so far. But I will never forget the grace and love Nicole granted me, a stranger, on what could have been a much worse day. This was my first visit to Therapy, and I promise it wont be my last. *A note about Tasha. I was a little worried at first that she was running off schedule, but ended up being grateful for it so I could get myself together. I am in the growing out stage of a pixie cut (read: 10th circle of Hell) but Tasha was patient, analytical, empathetic, and optimistic when it came to making my haircut into that of a person getting back to their "normal". I have gotten several compliments just since yesterday, and while its going to take a little more growing to be just right, she definitely gave me a cut I can work with and feel confident with.
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Katy LeGrand
I was looking for a new place to get my hair cut ever since I moved from South Park to South End about two months ago. Their Yelp reviews are amazing so I figured I would give them a shot. They were also walking distance (.3 miles) from my apartment so I was able to walk there which is a huge plus! I scheduled my appointment online with Hannah the night before and was happy to see she was available in the morning at 11am. I walked over and was greeted by the very nice lady at the front desk who asked me to take a seat and offered me some water. Hannah showed up not even a minute later to introduce herself and start the consultation. Hannah asked good questions about what I wanted done with my hair. The previous salon I was with always cut my layers a bit too choppy so I expressed my concern that I wanted my hair to not have those layers but to still have SOME layers since I didnt want a harsh straight line. She knew exactly what I meant and she got to work. Hannah is very personable and sweet and she was focused and efficient with my haircut. I absolutely loved my first experience at Therapy and will definitely be booking again with Hannah. Thank you so much to everyone there - yall rock!
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Shelly Chavis
If you are looking for a new salon then look no further! I am new to Charlotte and was nervous about trying out a new salon. My hair is not thin and its not thick, so I was worried if they would even know what to do with it. I searched for hours for the best salon in Charlotte where the prices werent ridiculous and I came across Therapy Hair Salon. I gave them a call and I was set up with Siobhan. On the day of my appointment I was actually running late and I know that some salons will not see you if you are running late. As soon as I walked in the door Siobhan was waiting for me with a big smile! She made me feel so comfortable and eased my nerves at once. I was getting pictures taken that day so I showed her a pic of what I was looking for and she gave me exactly what I wanted! So glad that I found my new stylist and the prices are great! If you are looking for a new salon def check them out and ask for Siobhan!
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Anonymous User
I first went to the Therapy Hair Salon and Spa shortly after their opening. I was so impressed when i walked in. It is such an intimate, welcoming environment, and the staff really makes you feel comfortable and treats you very personally, not just as another customer. I was taken on a full tour of the new salon and all of the fabulous services offered were explained to me. It is so wonderful to have an affordable place where I can go for a full day of beauty and feel so comfortable and at ease. The staff members are all so friendly and engaging you in conversations while you wait. The quality of service is also exceptional. I have only gotten haircuts thus far, but look forward to enjoying the plethora of other services offered soon! I trust Mel and the staff so much, that as a wedding coordinator, I referred their services to a bride just the other day! If you havent tried this salon, I highly suggest it!