Hilldrup Moving & Storage

Address:	526 United Dr, Durham, NC 27713, USA
Phone:	+1 844-341-7426
Site:	hilldrup.com
Rating:	4.8

Location

Photos 22

Reviews 18

Suzan R

I have moved six times in eight years. My experience with moving crews has been varied from not so good to excellent. My first interaction with Hilldrup was with Christy Ferreira my moving coordinator. Christy made sure to keep me informed every step of the way. She also made sure I knew she was available if I had any questions or needed anything. The crew sent to pack and deliver were absolutely incredible. James Morgan and his crew were professional and paid attention to every little detail. When we arrived at my new home I realized I had no hot water. The guys went above and beyond when they took a few minutes to find the fuse box and flip the breaker to the hot water heater. I know that does not sound like a big deal, but when you are stressed out, in a new place and do not know anyone having someone help u out is a really big deal. I cannot say enough about how wonderful my experience with Hilldrup has been thanks to Christy and James and his crew. You know it has been a great experience when after it is over with you feel like you have an extended family. Thank you so much!!!

Fa N

We hired Hilldrup for a cross-country move - everything worked perfectly and was very professional from first contact to the final delivery. We had never moved with a moving company before and I have to admit that I was hesitant at first because of the rather not-so stellar reputation oft the mother company United Van Lines (at least according to some online resources). However, my initial concerns basically evaporated with Chriss initial in-house consultation. We had a couple more quotes from other companies but it was an easy decision to go with Hilldrup. Communication with the office was quick and painless (Debbie was super responsive and answered my questions via email within minutes). The two people (Daniel and Mike) packing our stuff in boxes were careful and did a great job. Loading and unloading was done by driver Dean and his crew (shame on me, cant remember their names...). Delivery happened in the estimated time window. As far as we can tell at the moment, not a single item got damaged during the move. Overall a very pleasant experience. I highly recommend Hilldrup!

Erica Melchiorre

I can not speak highly enough about the team of gentlemen who worked at our home yesterday. Upon arrival, Juan, Leon, Dwayne, and Larry all politely introduced themselves and set off to work immediatley. Throughout the day, they were all kind and courteous. I dont think we ever saw any of them take a break. (Did they even have lunch for goodness sake?) I was very impressed at their efficiency and work ethic. Not a single complaint (or even a grunt) was heard. There were some challenging pieces, Im sure. Mr. Larry could light up a room with his positivity. I truly enjoyed his company. I would give that team a glowing recommendation any time. Looking forward to working with them again...I loved them so much, I requested the same team to deliver my goods next week! Ms. Debbie did an amazing job as coordinator. She sent many emails to make the process run as smooth as possible, she called to check on the progress throughout the day, and has done an amazing job accomodating a shift in our schedule. Well done, team! Its been a true pleasure.

David Harris

Used Hilldrup and United Van Lines for a move out of the Triangle area. Estimate actually came in a bit higher than the real weight and had no trouble changing around a few large items a couple of weeks prior to the move. Was offered an earlier move date with guaranteed 3 day delivery (I declined). Van showed up on time and the crew was great. Once our stuff was on the truck contact was a bit more difficult. No real updates about when we might expect out stuff until we got a call the morning of the delivery (still about half a week earlier than we expected). Contact was also a bit difficult after the delivery, but despite the slow process things worked out nicely. None of our possessions were damaged and nothing was missing. Despite the difficulty in communication once our stuff was on the truck, I would definitely use Hilldrup/United again. The major concerns (damaged/missing items, long delivery time) were not a problem at all and this was a very stress free experience.

Rihan Jamil

These guys are the best moving team I have ever worked with! Barb, our move coordinator was a pleasure to work with because of her warm and friendly personality. She was extremely professional and knowledgeable with answers to all of our questions related to our interstate move. The movers were so polite and attentive to our needs, genuinely caring about our peace of mind at every step. I would recommend them highly. Every person with Hildrup is friendly and empathetic during a stressful time. They are a class act!

P Roy

We had an excellent experience with Hilldrup Moving & Storage for our cross-country move. The initial in-home estimate was painless and honest, the coordinators kept us informed during the entire process, and both the loading and unloading crew did a superb job. Very professional, careful and good people - we couldnt be happier with our experience. This is our third time using United Van Lines, and we will definitely use them again.

Michael Welch

We had to do two moves in the last month and use Hilldrup for both of them. They were amazing! They were also one of the only ones who would do a binding not to exceed quote. The others offered a quote, but wouldnt stand behind it. Hilldrups quote was less, as was their final bill. Out of both moves I only had two items with any damage. That damage was minimal. I would use them again. Only I dont want to move again anytime soon

mark oblinsky

The Hilldrup crew that performed our move from Charlotte, NC to Christiansburg, VA was courteous, professional, on time, and treated our property as if it was their own. I would especially like to thank this crew for the respect and cooperativeness they extended my wife during the move. Due to circumstances she was the sole party present during pickup and delivery. Thanks fellas.

Barry Goodwin

One of the loaders working a local move stole two handguns. It was obvious who did it. The management told us it was not their problem. and to get lost Recently received a call that the guns had been recovered in an arrest. Very poor treatment by Hildrup.

Taw waT

They work you like a dog but pay good money. They look for people during the summer and dont want nothing to do with you during the winter. Do not work here long-term. You this job to keep money in your pocket and find another job asap.

James Schneider

I moved about two hours south in the same state (FL) and my experience was positive. The movers were able to pack, load, and unload in the same day. The crew was efficient and professional.

Connie Lutter

From the packers to the loaders to the driver and the unloaders to our new location, it was a pleasant experience. Everyone was friendly, professional And efficient.

Jason Freeman

Bernard, Ricky, and the entire Hilldrup crew were phenomenal from top to bottom. Great communication and excellent service led to an easy move.

Ashley Calabrese

Awesome experience, the movers were very nice, polite, efficient, on time...Made a stressful move not so stressful

CHUCK MANN

Very professional, no problems or damages at all, would use again, highly recommend.

sheila rogers

Great moving experience so far! Highly recommend!!

Sherry Wiseman

Very professional and courteous!!

Kasiem Willis

Good people to work for!